SAP key user sales (SD) and sales management

As an SAP key user, you act as an interface between the IT and business departments. In the course, you will therefore learn how to use SAP for the Sales and Distribution (SD) department, including customizing. The course also covers topics such as digital sales strategies, sales organization and the importance of customer centricity. The focus is also on personal development, employee management and conflict management in order to strengthen sales management.
  • Certificates: Original SAP user certificate
    Sales management" certificate
  • Examination: Practical project work with final presentations
    SAP user certification UC_SD_S42023
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 16 Weeks

SAP Key User Sales and Distribution (SD) with SAP S/4HANA with additional qualification in Materials Management (MM)

S4H00 SAP S/4HANA Overview (approx. 4 days)

Overview of SAP S/4HANA

Navigation, SAP Fiori, SAP Business Client, SAP Logon

System-wide concepts with organizational units, master data and transactions

Overview of financial accounting and logistics modules, mapping of the respective processes in SAP

Reporting, system structure and migration

SAP service offerings


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


S4500 Business Processes Sourcing and Procurement (approx. 8 days)

Overview and navigation

Processes and corporate structure in procurement

Procurement process

Procurement master data

Stock material compared to consumables

Request via self-service

Extended transactions in procurement

Automated procurement process

Evaluations and analyses


S4600 Business Processes in Sales (approx. 8 days)

Navigation with Fiori

Company structures

Sales processes at a glance

Master data

Automatic data determination and scheduling

Availability check

Collective processing

Further processes in Sales

Complaints processing

Monitoring and sales analyses


S4605 Sales Processes in Sales (approx. 10 days)

Introduction to

Corporate structures in sales

Order processing

Control of sales documents

Data flow

Special business transactions

Incompleteness

Partner functions in sales

Outline agreements

Material substitution, listing and exclusion

Discount in kind

Sales workshop


S4610 Delivery processes (approx. 4 days)

Idea and function of the delivery document

Basic organizational units for the delivery process

Control of the delivery

Goods issue process based on the outbound delivery

Processes and functions based on the outbound delivery


Project work/case study, certification preparation and SAP user certification for sales (approx. 5 days)


S4H02 Fiori overview (approx. 3 days)

Introduction, technology and architecture, setup


S4615 Invoicing in Sales (approx. 4 days)

Billing in sales processes

Organizational units

Billing

Special billing types

Data flow

Creation of billing documents

Billing forms

Special business processes

Account determination

Interface between sales and finance


S4620 Pricing in Sales (approx. 6 days)

Condition technique in pricing

Configuration of pricing

Condition records

Special functions

Condition types

Pricing agreements

Introduction to condition contract management

Pricing workshop


S4650 Overarching topics in sales (approx. 6 days)

Influence of organizational structures

Copy control

Text control

Message control

Enhancements and customizations


Project work/case study SAP key user sales (approx. 1 day)

Sales management

Focus on markets and customers (approx. 3 days)

Changing markets

Market positioning (USP)

Customer centricity as the basis for sales success

Market analysis (including portfolio analysis)

Marketing mix and marketing instruments

LEAD and distribution channels


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Sales strategy, sales organization and sales processes in the digital age (approx. 2 days)

Sales strategy 4.0 - Sales goes digital

Sales organization

The holistic sales process

Intersections

Methods of territory division and territory planning

Sales partners and multipliers


Personality development for sales management (approx. 3 days)

Choreography of selling

Sales psychology and neuronal communication

Work motivation

Conducting negotiations

Moderation and presentation

Conflict management

Closing techniques

Successful complaint management


Change from employee to supervisor (approx. 3 days)

Changes and expectations

Closeness, distance and acceptance

Power and envy


Sales management and key figures (approx. 2 days)

CRM utilization

Planning and control

Controlling

KPIs


Personnel management in sales (approx. 3 days)

Leadership role in sales and interfaces

Employee management, understanding of roles and performance evaluation

Management concepts and models

Corporate culture

Employee appraisals and target agreements

Remuneration models in sales

Requirements profile and employee selection

Dealing with low performers

Leading at a distance

Employee development and promotion

Team building


Distribution law and other framework conditions (approx. 1 day)

Contract law and contract design

Contract components and general terms and conditions

Payment modalities

Aftersales services

Sales financing


Project work (approx. 3 days)

To deepen the content learned

Presentation of the results



Changes are possible. The course content is updated regularly.

You will deal competently with sales-related processes and round off your professional profile with SAP user certification. The course enables you to analyze company-specific processes in the area of sales.

You also know the markets and can assess customers well. You know the right sales strategy for companies, can develop it and implement it successfully with the right measures in the operational business. You will also define key performance indicators and coach your team based on these indicators.

The course is aimed at people with a degree in economics, training or relevant professional experience in the commercial or administrative field, specialists and managers from the areas of sales and purchasing, materials management and logistics as well as IT specialists.

This course qualifies you for a career in sales or distribution and therefore for positions in all companies with a sales department.

The globally standardized and recognized SAP certificate is considered one of the most important manufacturer certifications in the commercial sector, with which you can improve your career prospects on the job market across all industries. Sales specialists are in demand from both large and medium-sized companies in industry, trade and the service sector. As a key user, you will have in-depth SAP system knowledge, further increasing your chances on the job market.

Training partner of SAP® Germany

In cooperation with the SAP training partner alfatraining Bildungszentrum GmbH, we will qualify you for a job in industry and business.

You are directly connected to the SAP® Germany servers and learn on the original SAP® training system (IDES) in the latest version. This gives you the necessary practical experience during the course.

All SAP user courses also conclude with the original SAP certification. Our SAP instructors are qualified SAP consultants who will provide you with intensive support and prepare you optimally for the certification exam.

 

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face teaching via video technology.

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.
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We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.