SAP key user sales (SD) and sales management

As an SAP key user, you act as an interface between the IT and business departments. In the course, you will therefore learn how to use SAP for the Sales and Distribution (SD) department, including customizing. The course also covers topics such as digital sales strategies, sales organization and the importance of customer centricity. The focus is also on personal development, employee management and conflict management in order to strengthen sales management.
  • Certificates: Original SAP user certificate
    Sales management" certificate
  • Examination: Praxisbezogene Projektarbeit/Fallstudie
    SAP-Anwenderzertifizierung UC_SD_S42023
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 16 Weeks

SAP Key User Sales and Distribution (SD) with additional qualification in Materials Management (MM)

S4H00 SAP S/4HANA overview (approx. 4 days)

Navigation, SAP Fiori, SAP Business Client, SAP Logon

System-wide concepts with organizational units, master data and transactions

Overview of financial accounting and logistics modules, mapping of the respective processes in SAP

Reporting, system structure and migration

SAP service offerings


S4500 Business Processes Sourcing and Procurement (approx. 8 days)

Overview and navigation

Processes and corporate structure in procurement

Procurement process

Procurement master data

Stock material compared to consumables

Request via self-service

Extended transactions in procurement

Automated procurement process

Evaluations and analyses


S4600 Business Processes in Sales (approx. 8 days)

Navigation with Fiori

Company structures

Sales processes at a glance

Master data

Automatic data determination and scheduling

Availability check

Collective processing

Further processes in Sales

Complaints processing

Monitoring and sales analyses


S4605 Sales Processes in Sales (approx. 10 days)

Introduction to

Corporate structures in sales

Order processing

Control of sales documents

Data flow

Special business transactions

Incompleteness

Partner functions in sales

Outline agreements

Material substitution, listing and exclusion

Discount in kind

Sales workshop


S4610 Delivery processes (approx. 4 days)

Idea and function of the delivery document

Basic organizational units for the delivery process

Control of the delivery

Goods issue process based on the outbound delivery

Processes and functions based on the outbound delivery


Case study, certification preparation and SAP user certification (approx. 5 days)


S4H02 Fiori overview (approx. 3 days)

Introduction, technology and architecture, setup


S4615 Invoicing in Sales (approx. 4 days)

Billing in sales processes

Organizational units

Billing

Special billing types

Data flow

Creation of billing documents

Billing forms

Special business processes

Account determination

Interface between sales and finance


S4620 Pricing in Sales (approx. 6 days)

Condition technique in pricing

Configuration of pricing

Condition records

Special functions

Condition types

Pricing agreements

Introduction to condition contract management

Pricing workshop


S4650 Overarching topics in sales (approx. 6 days)

Influence of organizational structures

Copy control

Text control

Message control

Enhancements and customizations


SAP key user case study (approx. 1 day)

Sales management

Strategy and digital marketing (approx. 4 days)

Foundation for sustainable sales management

Market analysis and trends: digitalization and USP

Customer centricity and customer journey

Channels and lead management: multichannel and omnichannel

Marketing-sales alignment

Collaboration between sales, marketing and customer success

Sales funnel and pipeline management

Digital tools and AI for market analysis and strategy


Sales performance and organization (approx. 5 days)

Efficient management and structuring of sales

Sales strategy 4.0

Organization and processes in sales

Territory and partner management

Controlling and KPIs

Data-driven sales and performance management

Sales forecasting and pipeline management

Forecast methods (bottom-up / top-down) and deal evaluation

CRM strategy and management of CRM systems

Customer management

AI-supported sales analyses and forecasts

AI for forecasting, lead scoring and sales management


Leadership and psychology in sales (approx. 4 days)

Core competencies for employee management and team dynamics

Leadership role and change in sales

Motivation and sales psychology

Employee development in sales

Feedback discussions and performance management in sales

Team dynamics and conflict management

Leading at a distance (remote leadership)


Personnel, negotiation and law (approx. 4 days)

Skills for recruiting, closing deals and legal security

Recruiting and onboarding in sales

Employee development and promotion

Consulting and solution sales

Negotiation and closing strategies

Presentation and communication

Sales law, GDPR and compliance


Project work (approx. 3 days)

To deepen the content learned

Presentation of the results



Changes are possible, the course content is updated regularly.

You will deal competently with sales-related processes and round off your professional profile with SAP user certification. The course enables you to analyze company-specific processes in the area of sales.

You also know markets and customer groups, develop suitable sales strategies and implement them operationally. You define key figures, manage sales processes based on data and lead your team. You will use digital systems and AI-supported analysis tools to plan and optimize sales performance. You will master the basics of modern sales management - from strategy and organization to team leadership, negotiations and customer contact.

The course is aimed at people with a degree in economics, training or relevant professional experience in the commercial or administrative field, specialists and managers from the areas of sales and purchasing, materials management and logistics as well as IT specialists.

This course qualifies you for a career in sales or distribution and therefore for positions in all companies with a sales department.

The globally standardized and recognized SAP certificate is considered one of the most important manufacturer certifications in the commercial sector, with which you can improve your career prospects on the job market across all industries. Sales specialists are in demand from both large and medium-sized companies in industry, trade and the service sector. As a key user, you will have in-depth SAP system knowledge, further increasing your chances on the job market.

Training partner of SAP® Germany

In cooperation with the SAP training partner alfatraining Bildungszentrum GmbH, we will qualify you for a job in industry and business.

You are directly connected to the SAP® Germany servers and learn on the original SAP® training system (IDES) in the latest version. This gives you the necessary practical experience during the course.

All SAP user courses also conclude with the original SAP certification. Our SAP instructors are qualified SAP consultants who will provide you with intensive support and prepare you optimally for the certification exam.

 

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face teaching via video technology.

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge.

0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.

Contact

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.