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Certificates: Certificate "Personnel and organizational developer with TÜV Rheinland certified qualification"
Certificate "Change Manager (IHK)"
Certificate "Fundamentals of Human Resources Management" -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
Personal- und Organisationsentwickler:in mit TÜV Rheinland geprüfter Qualifikation
(Change Manager:in zertifiziert durch die IHK) -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 12 Weeks
Fundamentals of human resources management
Fundamentals of Human Resources Management and Digitalization (approx. 3 days)
Roles, Objectives, and Importance of Human Resources Management in a Company
Structure and Organization of Human Resources
Human Resources Information and Statistics
Diversity Management in the HR Context
Digitalization and AI in Human Resources
Human Resources Management (approx. 5 days)
Tasks and Process Structures
Human Resources Management Tools
Digital and AI-powered HR information systems (e.g., chatbots or self-service portals)
Data Protection in Human Resources
Fundamentals of Labor Law (Types of Contracts, Rights and Obligations of Employers and Employees, Protected Rights)
Workforce Planning/Recruitment (approx. 4 days)
Objectives, Tasks, and Tools of Workforce Planning
Human Resources Management in Small and Medium-Sized Enterprises
Determining Staffing Needs and Staff Deployment
Candidate Management, Job Profiles, and Evaluation of Application Materials
Online Recruiting and the Candidate Journey
Job Interviews/Selection Processes
Hiring New Employees
Human Resources Development (approx. 2 days)
Significance and Objectives of Human Resources Development
Integrating Employee Development into Corporate Goals and HR Strategy
Performance Appraisals as the Basis for Employee Development Measures
Development Tools
Overview of digital learning offerings and AI-powered professional development tools
Employee Compensation (approx. 3 days)
Personnel Costs as a Key Performance Indicator in the Company
Overview of Forms of Compensation
Basics of Social Security and Payroll Tax
Gross-to-Net Logic, Non-Cash Compensation
Structure and Components of a Payroll Statement
Current Overview of Pay Transparency
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Personnel and organizational developer with TÜV Rheinland-certified qualification
Basics (approx. 5 days)
Introduction to personnel and organizational development
Definitions and technical terms
The challenge of change (internal and external view)
Developments and trends
Learning and learning situations (e.g. supervision, blended learning)
Change and change communication
Value orientation as a corporate culture
Resilience and psychological safety
AI competence (AI literacy): Data protection and copyright in the HR context
Team development (approx. 3 days)
Traditional and agile team development
From team to ensemble
Competence profiles and diagnosis
Motivations and sustainability concepts
Intercultural teamwork and conflict competence
Change and innovation (approx. 2 days)
New Work - a challenge (hybrid work design, employee experience)
Competencies - factors critical to success
Agile learning, design thinking
Change and innovation process
AI-supported communication
Knowledge management (approx. 1 day)
Knowledge acquisition and storage
Knowledge application and distribution
Evaluation of knowledge management systems
AI-supported knowledge management (FAQ bots)
Strategic personnel development (approx. 3 days)
Gamification elements in the learning context
Development stages and target measurements
Performance management
Differentiation between further education and training forms
Controlling
Use of AI in PD: needs analyses, personalized learning paths, content creation
Practical workshop (approx. 2 days)
Best Practice
Development of company trainings
Measuring success
Project work, certification preparation and certification exam "Personnel and organizational developer with TÜV Rheinland certified qualification" (approx. 4 days)
Change Manager (IHK)
Fundamentals of Industry 5.0 and Digital Transformation (approx. 3 days)
Industry 5.0 – Sustainable, Human-Centered, and Resilient
Developments from the Past to the Present
Digital Revolution or Natural Evolution
The Key Building Blocks for a Factory of the Future
The Impact of Industry 5.0 on the Economy and People
The Technical Foundation – Intelligent, Digitally Networked Systems and Production Processes
Digital Transformation as a Continuous Process of Development
Artificial Intelligence and Generative AI as Drivers of Transformation
Opportunities and Limitations of AI in Everyday Work Life
Legal Framework: The EU AI Act
Personal Adaptability in the Context of New Work (approx. 4 days)
The New Work Era
Putting People First
The New World of Work—More Digital, More Mobile, More Efficient, and More Connected
The Old Workplace—A Look Back
The New Workplace – Current Status
The Workplace of the Future—Video Conferencing, Remote Work, and Robots
Global Teams: The Key Building Blocks for Successful Global Collaboration and Teamwork
Self-organization and self-management in the New Work era
Agile Learning and Knowledge Management in the Digital Age
AI-powered tools for self-organization and knowledge management
An Overview of Models and Tools for Modern Conflict Management
The Opportunities of New Work and Work 5.0
Systems and Processes (approx. 3 days)
Process Analysis with a Focus on Digital Transformation
AI-powered process mining for process optimization
Lean Management – Rethinking Leadership Processes
Design Thinking – An Insight into the New Approach to Problem Solving and Idea Generation
AI as an ideation partner in Design Thinking
Scrum – An Approach to Agile Project and Product Management
Change and Innovation Management (approx. 5 days)
Analyzing Change—The Beginning of the Change Process
Tools and Instruments in the Change Process
AI-powered analysis and forecasting tools in the change process
Designing a Change Architecture—The “Core Competency” in Change Management
Success Factors in Change Management
Dealing with Resistance
The Importance of Change Communication
Generative AI in Change Communication
Innovation Management – Change Management as a Driver of Innovation
The Innovation Process: Planning, Implementation, and Performance Monitoring
AI as a Driver of Innovation for New Business Models
Change Monitoring in Change Processes (approx. 2 days)
Agile Reporting – Progress Tracking
AI-Powered Reporting and Data Analysis
Communication Controlling—Planning, Management, and Monitoring of Corporate Communications
AI-powered sentiment analysis in communication management
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible, the course content is updated regularly.
After completing this course, you’ll have a solid understanding of all key areas of human resources management. You’ll understand how modern HR works—from personnel administration and labor law to workforce planning and recruiting, all the way to employee development and compensation. At the same time, you’ll learn how digitalization and artificial intelligence (AI) are transforming the field of human resources.
You will also understand how HR and organizational development, skills development and agile formats influence structures and collaboration. You will be able to develop HR/OE strategies, introduce changes and evaluate their success. You will also have basic knowledge of change, innovation and knowledge management - including AI-supported working methods.
You also understand the importance of change and innovation for business success and know the impact of changing processes and structures on the working environment. You are familiar with the roles in a modern company, you can develop strategic plans and then evaluate their success.
The course is aimed at employees and specialists from the commercial and administrative sector, especially from human resources, but also at teachers and trainers who want to face the new entrepreneurial challenges of personnel and organizational development and introduce them in the company and in the team.
Employees with a sound basic knowledge of human resources are indispensable in today's working world. In the area of personnel and organizational development, you will be responsible for the conception, organization and monitoring of measures and projects in order to continuously improve the qualifications of your company's employees. You will also support organizational development and change management processes and projects. Specialists who are familiar with such development processes and can bring them into the company are in demand across all industries and are employed by large and medium-sized companies as well as agencies.
In addition, interdisciplinary knowledge of digital processes is in demand across all sectors.Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).