Personnel and Organizational Development Officer

The course begins by explaining how to achieve modern, fair, and forward-looking employee selection through well-founded aptitude assessments, digital and AI-supported methods, and an understanding of the legal framework. You will then gain practical knowledge of human resources management—from staffing needs, employee development, and termination to performance evaluation, financial control, and compensation. Topics such as organizational development, team development, and change processes are covered, as are strategic human resources development and performance measurement.

  • Certificates: Certificate "Consultant for personnel and organizational development"
  • Additional Certificates: Certificate "Fundamentals of Human Resources Management"
    Certificate "Personnel and organizational developer with TÜV Rheinland certified qualification"
    Certificate: “Strategic Recruiters with TÜV Rheinland-Certified Qualification”
  • Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
    Personal- und Organisationsentwickler:in mit TÜV Rheinland geprüfter Qualifikation
    Strategische:r Recruiter:in mit TÜV Rheinland geprüfter Qualifikation
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 12 Weeks

Fundamentals of human resources management

Fundamentals of Human Resources Management and Digitalization (approx. 3 days)

Roles, Objectives, and Importance of Human Resources Management in a Company

Structure and Organization of Human Resources

Human Resources Information and Statistics

Diversity Management in the HR Context

Digitalization and AI in Human Resources


Human Resources Management (approx. 5 days)

Tasks and Process Structures

Human Resources Management Tools

Digital and AI-powered HR information systems (e.g., chatbots or self-service portals)

Data Protection in Human Resources

Fundamentals of Labor Law (Types of Contracts, Rights and Obligations of Employers and Employees, Protected Rights)


Workforce Planning/Recruitment (approx. 4 days)

Objectives, Tasks, and Tools of Workforce Planning

Human Resources Management in Small and Medium-Sized Enterprises

Determining Staffing Needs and Staff Deployment

Candidate Management, Job Profiles, and Evaluation of Application Materials

Online Recruiting and the Candidate Journey

Job Interviews/Selection Processes

Hiring New Employees


Human Resources Development (approx. 2 days)

Significance and Objectives of Human Resources Development

Integrating Employee Development into Corporate Goals and HR Strategy

Performance Appraisals as the Basis for Employee Development Measures

Development Tools

Overview of digital learning offerings and AI-powered professional development tools


Employee Compensation (approx. 3 days)

Personnel Costs as a Key Performance Indicator in the Company

Overview of Forms of Compensation

Basics of Social Security and Payroll Tax

Gross-to-Net Logic, Non-Cash Compensation

Structure and Components of a Payroll Statement

Current Overview of Pay Transparency


Project work (approx. 3 days)

To consolidate the content learned

Presentation of the project results

Personnel and organizational developer with TÜV Rheinland-certified qualification

Basics (approx. 5 days)

Introduction to personnel and organizational development

Definitions and technical terms

The challenge of change (internal and external view)

Developments and trends

Learning and learning situations (e.g. supervision, blended learning)

Change and change communication

Value orientation as a corporate culture

Resilience and psychological safety

AI competence (AI literacy): Data protection and copyright in the HR context


Team development (approx. 3 days)

Traditional and agile team development

From team to ensemble

Competence profiles and diagnosis

Motivations and sustainability concepts

Intercultural teamwork and conflict competence


Change and innovation (approx. 2 days)

New Work - a challenge (hybrid work design, employee experience)

Competencies - factors critical to success

Agile learning, design thinking

Change and innovation process

AI-supported communication


Knowledge management (approx. 1 day)

Knowledge acquisition and storage

Knowledge application and distribution

Evaluation of knowledge management systems

AI-supported knowledge management (FAQ bots)


Strategic personnel development (approx. 3 days)

Gamification elements in the learning context

Development stages and target measurements

Performance management

Differentiation between further education and training forms

Controlling

Use of AI in PD: needs analyses, personalized learning paths, content creation


Practical workshop (approx. 2 days)

Best Practice

Development of company trainings

Measuring success


Project work, certification preparation and certification exam "Personnel and organizational developer with TÜV Rheinland certified qualification" (approx. 4 days)

Strategic Recruiting

General Introduction (approx. 2 days)

Basic Concepts and Quality Criteria

Criterion-Based Evaluation of Application Materials, Screening of Documents

Biography and Documents: Predictive Relevance of Biographical Data

Rating and observation scales, introduction to psychological testing procedures


Quality, Legal Compliance, and Ethics in Personnel Selection – Process and Quality Logic According to DIN 33430 (approx. 1.5 days)

Roles and Responsibilities in the Aptitude Assessment Process

Standards for Documentation and Transparency

Common Mistakes in Selection Decisions, Fairness, Bias, and Intercultural Sensitivity


Requirements Analysis as the Starting Point for Every Selection Process (approx. 1.5 days)

Competency models

Requirements analysis methods—e.g., job analysis

Create job profiles and coordinate them with managers/departments

Relationship between requirement profiles and selection methods

AI-supported document analysis with quality check


Structured Interview as the Core of the Selection Process (approx. 2 days)

Types of Interviews

Developing Interview Guides

Questioning Techniques in the Structured Interview

STAR Method

Comparing the CARE Method to the STAR Method

BIAS and Other Sources of Error

Rating Scales and Documentation During the Interview


Recruiting as a Strategic Process—From Need to Application (approx. 1.5 days)

Recruiting Process Model (Job Fit)

Value-Orientation, Commitment, and Identification with the Company

Digital and AI-powered recruiting approaches – sourcing strategies

Target Audience Approaches in Recruiting


Requirements of New Work and Digital Natives (approx. 2 days)

AI-powered matching and screening approaches

AI-powered applicant tracking systems (ATS), chatbots in recruiting

Predictive Analytics for Talent Acquisition

Prompting Using Concrete Examples in a Recruitment Context

Online Interviews – Opportunities and Challenges


Assessment Centers and Simulation-Based Methods (approx. 2 days)

Definition and Distinction, Benefits

Requirement dimensions in the assessment center, models and exercises, AC designs

Work Samples, Case Studies, and Simulations (Inbox Exercise)

Group discussions and case studies as AC elements

Gamification and VR/AR approaches in assessment

360-Degree Feedback


Analysis and Actions (approx. 1.5 days)

Observers and Participants in the Assessment Center

Selection, training, observer conference

Observation Errors in the Assessment Center

Forming and documenting an overall diagnostic assessment

Feedback session, evaluation of the selection process


Proactively Addressing Challenges in the Candidate Experience (approx. 1.5 days)

Fairness and Transparency

Occupational Personality Analysis – Overview: BIP, GPOP, RMP, NEO

Career-Oriented Personality Analysis – In-Depth Examination and Use Cases


Legal Framework (approx. 1.5 days)

Data Protection (GDPR, BDSG), Art. 22 GDPR, and Profiling

AGG in the Hiring Process

Involving the Works Council – Fundamentals of the Works Constitution Act (BetrVG), Co-determination Regarding Technical Systems

The EU AI Act in an HR Context

Outlook: FutureSkills and Metacompetencies


Project work, certification preparation, and certification exam: “Strategic Recruiting with TÜV Rheinland-Certified Qualification” (approx. 3 days)

To reinforce the material covered

Presentation of project results



Changes are possible, the course content is updated regularly.

You’ll learn to combine modern recruiting practices with sound aptitude assessment by systematically creating job profiles, applying diagnostic procedures and structured selection methods, using AI tools critically, and confidently adhering to legal requirements. In addition, you will be familiar with the core areas of human resources management and will be able to apply them in a practical manner. You will understand how human resources and organizational development, competency development, and agile approaches influence structures and collaboration within a company.

The course is aimed at people with training, professional experience or good basic knowledge in the commercial or administrative field.

As a Human Resources Development Specialist, you will perform key tasks within the Human Resources department. Human Resources professionals are particularly important for successful HR management in larger companies and, as a result, are employed across a wide range of industries.

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.

 

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge.

0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.

Contact

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.