Process optimization with Lean, Kaizen and CIP and statistics

The course first introduces the topic of KAIZEN (Japanese: KAI for "change" and ZEN for "for the better"). The focus here is on process optimization with the help of customer requirements. The concept of lean management and its evaluation models within quality management will then be introduced, followed by an insight into CIP - the continuous improvement process in product, process and service quality. In addition, you will expand your knowledge with statistical expertise to identify correlations and verify observations and learn how to use artificial intelligence (AI) in the workplace.
  • Certificates: Certificate "Process optimization with Lean, Kaizen and CIP"
    Certificate "Statistics and data analysis"
  • Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 8 Weeks

Process optimization with Lean, Kaizen and CIP

What is CIP/Kaizen/Lean? (approx. 0.5 days)

Definition, goals, benefits (CIP vs. Kaizen vs. Lean)

Principle of small steps


Historical development of the CIP (approx. 1 day)

Supply/demand orientation

Japanese corporate culture

Toyota Production System

Development of modern quality and management systems (e.g. TQM)

Overview of maturity level and assessment models (EFQM)


Framework conditions for successful CIP (approx. 0.5 days)

Role of management

Communication and transparency

Employee participation

Corporate culture and motivation

Interface and team management

Quality management principles (e.g. ISO 9001)


Philosophy of CIP/Kaizen (approx. 1 day)

The five central principles

Internal customer/supplier principle

Interaction of innovation, standard and kaizen

Tasks of management and employees


Customer requirements and satisfaction (approx. 1.5 days)

Market and stakeholder analysis

Kano model

Requirements and wishes

CTQ methods (Translation Matrix, CTQ Tree)

Vuca and agility

Integrated management systems


Process optimization: Efficiency for the benefit of customers - Lean management: Value and waste (approx. 1 day)

Philosophy: Focus on customer requirements

Productivity - Quality - Availability - Flexibility

Value creation and non-value creation

The 7 types of waste (TIMWOOD)

3 MU: Muda, Mura, Muri


Implementation of Kaizen and CIP (approx. 1 day)

Prerequisites for Kaizen in the company

Development of a continuous improvement culture

5S method/5A campaign

Kaizen as a management system

Kaizen roadmap


Synchronize processes (approx. 0.5 days)

Production in the customer cycle

Cycle time, cycle time, throughput time

Cell logic

One-piece flow

Pull principle (supermarket) and push principle

Just-in-time logistics [JIT]


Value stream analysis (approx. 0.5 days)

Value stream mapping (actual and target value stream)

Value added quotient [WQ]

Visualization: benefits, symbols, data box


Level production/Heijunka (approx. 0.5 days)

Heijunka vs. series

Heijunka box

Batch size 1

Application example

Increasing the number of cycles

Kanban flow system (material and information flow)


Improve production facilities (approx. 0.5 days)

Total Productive Maintenance (TPM) incl. autonomous maintenance

Key process indicators (KPIs, OEE)

Minimization of set-up times (SMED)


Standardize processes (approx. 1 day)

Quality policy standardization

Advantages of standards

Standards in the company

Questions about the standard

Defining processes, from the process landscape to the process description

Visualization

3 process states

Worker self-check


Controlling processes (approx. 2.5 days)

ISO 9001 requirements (4.4, 8.1, 8.5.1): Customer key figures (Cpk/Sigma level)

Process management

Process analysis

Standard tools: Q7 and M7

Process efficiency analysis

AI-supported data analysis, statistical process control [SPC]

SPC in series production: interpreting quality control charts [QRK], automation (Jidoka)


Evaluation models (approx. 1 day)

PDCA: Improvement of improvement

Self-assessment maturity level ISO 9004 and EFQM

Management assessment according to ISO 9001

6-W questioning technique

4-M/7-M checklists

Benchmarking and best practice

Balanced Scorecard (BSC)

Hoshin Kanri, X-Matrix

AI-supported evaluation of trends, key figures and assessments

Measurement of customer and employee satisfaction


Error prevention and systematic problem solving (approx. 2 days)

Development according to customer requirements

Risk management: risk landscape, matrix [FMEA]

Poka Yoke, error classification, error culture/Hansei

Internal audits

Customer communication: complaint management, 8D report

10 steps to problem solving with tools (Q7, M7)

Root cause analysis: 5 Why, 6 W (Root Causes)

A3 problem solution sheet

AI-based pattern recognition for error and quality data


Empowering employees (approx. 1 day)

Ownership and entrepreneurship

Roles of managers and employees

Change management

Promoting employees (TWI)

Employee satisfaction

Competence and awareness, knowledge management (ISO 9001)

Idea management (BVW)

Teamwork in a lean context

Quality Circle [QC]

Agile methods

Community of Practice (CoP)

Coaching Kata and Improvement Kata


Visual Management and Shopfloor (approx. 0.5 days)

Principles of visual control

Visual process control, Andon (traffic light)

Store floor management

Digital dashboards and AI-supported process visualization


Quality controlling - finances (approx. 0.5 days)

Quality cost model, conformity/defect costs, rule of 10 (as a mental model)


Project work (approx. 3 days)

To consolidate the content learned

Presentation of the project results

Statistics and data analysis

Statistical basics (approx. 6 days)

Measurement theory basics (population, sample, sample types, measurement, scale levels)

Univariate descriptive statistics (frequency distributions, central measures, measures of dispersion, standardization, histograms, bar charts, pie charts, line charts, box plots)

Bivariate descriptive statistics (measures of correlation, correlation coefficients, crosstabs, scatter plots, grouped bar charts)

Basics of inductive inferential statistics (probability distributions, normal distribution, sampling distribution of the mean, significance test, null hypothesis test, significance level, effect size, parameter estimation, confidence intervals, error bar charts, power analysis, sample size)

Data preparation and data cleansing with suitable software

Descriptive analysis

Visualization of statistical results

AI-supported analysis and interpretation of statistical results


Methods for comparing two groups (approx. 5 days)

z-test, t-test for one sample

t-test for independent and related samples

Pretest-posttest designs with two groups

Supporting significance tests (Anderson-Darling test, Ryan-Joiner test, Levene test, Bonett test, significance test for correlations)

Nonparametric methods (Wilcoxon test, sign test, Mann-Whitney test)

Contingency analyses (binomial test, Fisher's exact test, chi-square test, cross-tabulations, measures of association)

Interpretation of test results

AI-supported interpretation of results


Basics of regression analysis (approx. 2 days)

Linear regression

Model interpretation

AI-supported model interpretation

Correlation analysis


Methods for comparing the means of several groups (approx. 3 days)

One-factorial and two-factorial analysis of variance (ANOVA)

Post-hoc analyses

Interpretation of group differences

Multi-factorial analysis of variance (general linear model)

Fixed, random, crossed and nested factors

Multiple comparison methods (Tukey-HSD, Dunnett, Games-Howell)

Interaction analysis

Power analysis for variance analyses


Introduction to Design of Experiments (DoE) (approx. 1 day)

Full factorial and partial factorial experimental designs


Project work (approx. 3 days)

To consolidate the content learned

Presentation of the project results



Changes are possible, the course content is updated regularly.

After the course, you will be able to systematically analyze processes, identify potential for improvement and optimize them efficiently and purposefully using lean, kaizen and CIP methods.

You will also understand the basics of statistics, be able to process and evaluate data and present, explain and interpret statistical data analyses and results using graphics.

The course is aimed at specialists and managers from the areas of quality and process management as well as those responsible for change processes.

Users and specialists from social and market research, business administration (marketing, business intelligence), technical areas, production, quality assurance and research in the healthcare sector.

Process optimization specialists are in high demand across all industries and are among the most important specialists in modern companies.

A sound knowledge of statistics is a valuable additional qualification that is in great demand in industrial research and development, in drug development, in the supervision of medical studies, in finance and insurance, in information technology or in public administration.

Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.

 

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge.

0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.

Contact

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.