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Certificates: Certificate "Process manager with TÜV Rheinland certified qualification"
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Examination: Practical project work with final presentation
Process manager with TÜV Rheinland-certified qualification -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 4 Weeks
Basics of process management (approx. 2 days)
Understanding and terms in process management
Components of processes
Process map and process model
Roles in process management
Strategic and operational process management
Process management, organizational environment and process models
Preparing, conducting and leading process workshops
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Operational process management (approx. 4 days)
Operational process management cycle
Deriving operational process goals
Process-oriented organizational development
Systemic order clarification
Develop target processes
Introducing, executing, measuring and analyzing processes
Change management during process rollout
Dealing with resistance and conflicts
Process model "Introduction of BPM"
Introduction of OPM (practical examples)
Strategic process management (approx. 3 days)
Defining goals
Use process-oriented balanced scorecard
Developing a process map
Plan and control processes strategically
Integrate strategic and operational process management
Process-oriented organization (approx. 4 days)
Challenges in the design of the process-oriented organization
Setting up BPM governance
Forms of the process-oriented organization
Designing a process model
Aligning technology with processes
Integrating existing methods
Leading a process-oriented organization (approx. 4 days)
Challenges in managing the process-oriented organization
Introducing and implementing role concepts for process and line
Deriving competencies from processes
Establishing a learning organization
Accompanying change with process-oriented organizational development
Procedure models for the introduction of the process-oriented organization
Promoting a process-oriented culture
Leadership in the process-oriented organization
Project work, certification preparation and certification examination "Process manager with TÜV Rheinland certified qualification" (approx. 3 days)
Changes are possible. The course content is updated regularly.
After this course, you will be familiar with approaches, process models and systems to make processes even more successful.
The course is aimed at people who want to take on process responsibility, managers, division and department heads and people with knowledge of project and quality management.
Holistic process management takes into account corporate structures and culture as well as management principles and is therefore a decisive factor for the success of the company. Process managers are therefore in demand in large and medium-sized companies in all sectors.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).