Product manager and sales management

This course will give you a sound introduction to product management. You will learn how to accompany innovative products from the idea to the market launch, carry out market, customer and competitor analyses, develop product strategies and apply agile development options. Furthermore, the course provides comprehensive knowledge in the area of sales, from the role of markets and customers to digital sales strategies and processes to topics that specifically include sales management, such as personal development, employee leadership and conflict management. An insight into the use of artificial intelligence in the workplace rounds off the course.
  • Certificates: Certificate "Product manager with TÜV Rheinland certified qualification"
    Sales management" certificate
  • Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
    Produktmanager:in mit TÜV Rheinland geprüfter Qualifikation
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 8 Weeks

Product manager with TÜV Rheinland certified qualification

Product strategy and vision (approx. 1.5 days)

Basics of product management: What is product management?

Tasks and roles of product managers

Stakeholder management in product management

Defining product vision and strategic goals

OKR (Objectives and Key Results)

Phases of the product life cycle


Design Thinking (approx. 1.5 days)

Introduction to design thinking as a human-centered innovation approach

Environment, market and competition analysis

Identifying potential and risks

Target group definition and market segmentation

Identifying and understanding user needs (pain points, gains)

Value proposition design

Idea generation and brainstorming

Prototyping and customer journey


Business Model Canvas/Lean Canvas (approx. 1 day)

Development and visualization of business models

Creating initial hypotheses for the business model

Identification of value propositions, customer segments, sources of revenue


Artificial intelligence (AI) in the work process

AI technologies and possible applications in product management

Prompting, automation, data analysis


User research and usability testing (qualitative methods and planning) (approx. 1 day)

In-depth study of qualitative research methods (interviews, focus groups)

Design and implementation of user research: planning studies

Usability testing: planning, implementation and evaluation of tests with prototypes


Minimal Viable Product (MVP) (approx. 1 day)

The concept of the MVP: How do I define the smallest functional part that delivers value and offers learning opportunities?

Identification and prioritization of features


Agile requirements engineering (approx. 2 days)

Basics and best practices

Agile methods in requirements elicitation (epics and user stories)

Techniques of requirements documentation and visualization

Prioritization and management of requirements (MoSCoW, Value vs. Effort, WSJF)

Stakeholder communication and requirements coordination

Product roadmap: creation and communication of strategic product plans


Product development 4.0 (approx. 2 days)

Agile and hybrid development methods (Scrum, Kanban)

Digital product design and prototyping

Customized mass production

AI and machine learning in product development

Outlook: Digital engineering and IoT integration


Performance measurement and product optimization (approx. 2 days)

Modern methods of market research and consumer behavior studies

A/B testing and multivariate tests for digital products

Rapid prototyping and MVP (minimum viable product) tests

Data analysis and interpretation of test results

Continuous testing and feedback loops


Pricing (approx. 1 day)

Pricing strategies in digital competition

Pricing and price differentiation

Subscription and freemium models

Data-driven pricing and dynamic pricing

Financial modeling and product controlling


Digital marketing (approx. 1.5 days)

Digital marketing strategies

Sales psychology (e.g. storytelling)

market research

Marketing conception

Communication policy and advertising

Sales channels (direct and online marketing, sales promotion, public relations)

Analysis tools in product management

Marketing concepts - 4P's and 7P's


Product launch and scaling (approx. 2.5 days)

Go-to-market strategies for different product types

Omnichannel sales and e-commerce

Internationalization and local adaptation

Product and brand positioning

Agile project management for product launches

Legal aspects (data protection, product liability, EU product safety regulation)


Project work, certification preparation and certification examination "Product manager with TÜV Rheinland certified qualification" (approx. 3 days)

Sales management

Strategy and digital marketing (approx. 4 days)

Foundation for sustainable sales management

Market analysis and trends: digitalization and USP

Customer centricity and customer journey

Channels and lead management: multichannel and omnichannel

Marketing-sales alignment

Collaboration between sales, marketing and customer success

Sales funnel and pipeline management

Digital tools and AI for market analysis and strategy


Sales performance and organization (approx. 5 days)

Efficient management and structuring of sales

Sales strategy 4.0

Organization and processes in sales

Territory and partner management

Controlling and KPIs

Data-driven sales and performance management

Sales forecasting and pipeline management

Forecast methods (bottom-up / top-down) and deal evaluation

CRM strategy and management of CRM systems

Customer management

AI-supported sales analyses and forecasts

AI for forecasting, lead scoring and sales management


Leadership and psychology in sales (approx. 4 days)

Core competencies for employee management and team dynamics

Leadership role and change in sales

Motivation and sales psychology

Employee development in sales

Feedback discussions and performance management in sales

Team dynamics and conflict management

Leading at a distance (remote leadership)


Personnel, negotiation and law (approx. 4 days)

Skills for recruiting, closing deals and legal security

Recruiting and onboarding in sales

Employee development and promotion

Consulting and solution sales

Negotiation and closing strategies

Presentation and communication

Sales law, GDPR and compliance


Project work (approx. 3 days)

To deepen the content learned

Presentation of the results



Changes are possible, the course content is updated regularly.

This course offers a sound introduction to product management and takes you through the key phases of product development - from the idea to the market launch. After the course, you will accompany innovative products, master techniques for requirements documentation and carry out product and market tests. You will also be able to develop product strategies and assess consumer behavior.

You also know markets and customer groups, develop suitable sales strategies and implement them operationally. You define key figures, manage sales processes based on data and lead your team. You will use digital systems and AI-supported analysis tools to plan and optimize sales performance. You will master the basics of modern sales management - from strategy and organization to team leadership, negotiations and customer contact.

Specialists from sales, distribution and customer management as well as prospective managers who would like to take on sales responsibility in the future.

This course qualifies you for a career in sales or distribution and therefore for positions in all companies with a sales department.

Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.

 

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge.

0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.

Contact

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.