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Certificates: Certificate "PR and Communications Manager"
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Additional Certificates: Digital Marketing" certificate
Certificate "Public Relations Manager"
Basic certificate in project management (GPM)® from PM-Zert -
Examination: Practical project work with final presentations
Certification by PM-ZERT, certification body of the GPM Deutsche Gesellschaft für Projektmanagement e. V. -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 12 Weeks
Digital Marketing
Basics (approx. 2 days)
Market research and analysis
Target group analysis, customer insights
Limbic map
Customer Experience (CX)
4Ps (Product, Price, Place, Promotion)
Price and sales strategy
B2B and B2C
Communication strategy and channels
Digital marketing (approx. 5 days)
Marketing forms and media advertising
Design options with Canva
Content marketing, storytelling
Content management systems (CMS)
SEO/SEA
Google Ads
Mobile marketing
Push and pull marketing / pay-per-click (PPC)
Special forms of advertising at a glance: Display, affiliate and viral marketing
Retargeting and remarketing
Social media marketing in online publishing
Collaborative consumption
Email and newsletter marketing
Cross-channel and cross-media: the optimal marketing mix
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Web analytics and social media monitoring (approx. 1.5 days)
Key Performance Indicator (KPI)
Monitoring processes
Social media monitoring
Web analytics
Google Analytics
Chatbots and dialog design (approx. 0.5 days)
Chatbots in marketing
Related systems
Performance measurement and budgeting (approx. 4 days)
Measurement parameters, billing models and key figures
Methods and tools for usability measurement and optimization
Buyer's journey, customer decision funnel, AIDA model, after sales
4Rs (Recognition, Relevance, Reward, Relationship)
Budgeting
Data Driven Marketing (approx. 1 day)
Big Data, Smart Data, Data Driven Marketing, First Party Data, Second Party Data
Legal framework (approx. 1 day)
Copyright, personal rights & rights of use
Information obligations on the Internet
Trademark, competition and expression law
Legal limits of unauthorized advertising
Trademark registration and trademark monitoring
Project work (approx. 5 days)
To consolidate the content learned
Presentation of the project results
Public Relations Manager
Basics of press relations (approx. 1 day)
Introduction to corporate communications
Internal and external communication
Basics of press relations
Corporate design
Instruments of public relations
Measuring PR success in controlling
The power of PR (approx. 2 days)
Classification of press relations in the overall PR context
Differentiation between PR/advertising
Conveying opinions with the media
Limits of media work
Golden principle (bad news is good news)
Strategic basis (approx. 1 day)
Analysis of the status quo
Identification of target groups and goals
Potential of elaborated messages
Public relations planning
Best practice examples
Press and media relations materials (approx. 1 day)
Structure and content of press releases
Background papers and factsheets
Photos and graphics
Whitepapers
Footage and other videos
Contemporary press kit
Options for distributing materials
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Press relations tools (contacts) (approx. 1 day)
press conference
Background discussion
Editorial visit
Trade fair and event planning
Press trip
Planning the use of instruments
Online trends (approx. 1 day)
Use of the Internet
Virtual press offices
Best practice examples
E-newsletters in connection with press relations
Influence of social media on press relations (online PR)
Dealing with media representatives (approx. 1 day)
Perspective of companies and the media
Interest and disinterest of the media
Function of editorial offices
Selecting and maintaining press contacts
Large distribution lists and the "inner circle"
Etiquette for dealing with press contacts
What is interesting for editorial offices? (approx. 1 day)
Hanger
Topic identification
Success control media resonance analysis (approx. 2 days)
Success control
Providers and their offer
Clippings and media equivalence values
Use of media response to improve press relations
Placing clippings on the Internet
Excursus: Crisis PR (approx. 1 day)
Preparing for crises, optimizing structures
Professional communication in a crisis
Copywriting for PR and corporate communications (approx. 3 days)
Success factors in journalistic writing
Target group and strategy
Texts and their special features
Digital communication
Content marketing work
Writing and editing exercises
Project work (approx. 5 days)
To consolidate the content learned
Presentation of the final results
Project management incl. certification by PM-ZERT, certification body of GPM Deutsche Gesellschaft für Projektmanagement e. V. V.
Context skills (approx. 2 days)
Strategy
Governance, structures and processes
Power and interests
Technical skills (approx. 7 days)
Project design
Requirements and objectives
Scope of services and delivery objects
Process and deadlines
Organization, information and documentation
Stakeholders
Opportunities and risks
Agile project management
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Presentation options for project management with MS Project (approx. 5 days)
Introduction to MS Project
Cost plan and financing
Resource planning
Planning and control
Reporting
Personal and social skills (People) (approx. 1 day)
Personal communication
Project work, certification preparation and certification examination in project management (approx. 5 days)
By PM-ZERT, certification body of the GPM Deutsche Gesellschaft für Projektmanagement e. V.
Changes are possible. The course content is updated regularly.
After the course, you will be familiar with the most important and modern communication channels, be able to plan, implement and evaluate marketing strategies and know the associated legal framework. You will be familiar with the most important instruments of structured and strategic press relations and will be able to develop and implement a modern PR strategy. In addition, you will have mastered basic project management techniques and will be able to use them with software support (MS Project) to carry out future projects professionally.
The course is aimed at employees from corporate communications, marketing, advertising and product management as well as anyone who is responsible for PR and wants to acquire the necessary knowledge and skills.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
With good knowledge and a confident and effective implementation of strategic corporate communications, you will have a wide range of career prospects in the job market, both in larger and medium-sized companies and in agencies, and you will be in demand across all industries
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).