Network Administration: Service and Support (CompTIA A+), Network Expert (CompTIA Network+) and LPIC-1

Free of cost

by funding

In this course, you will learn how to competently design, manage and troubleshoot wired and wireless networks with CompTIA and how to use artificial intelligence (AI) in the workplace. You will also acquire knowledge in the safe handling of Linux systems.
  • Certificates: CompTIA A+" certificate
    CompTIA Network+" certificate
    Linux Administrator" certificate (LPIC-1)
  • Examination: Practical project work with final presentations
    CompTIA A+ certification exams 220-1101 and 220-1102
    CompTIA Network+ Certification Exam N10-009
    Linux certification exams LPI-101 and LPI-102
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 20 Weeks

Network Administration: Service and Support (CompTIA A+)

Mobile devices (approx. 3 days)

Laptop hardware and components

Display components

Accessories and connections

Network connection for mobile devices


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Networks (approx. 3 days)

Connections, protocols and purposes of Transmission Control Protocol (TCP) and User Datagram Protocol (UDP)

Common network hardware

Protocols for wireless networks

Services provided by network hosts

Simple wired/wireless networks for small offices (Small Office/Home Office, SOHO)

Network configuration concepts (DNS, DHCP, VLAN, VPN)

Internet connection types and network types

Network tools


Hardware (approx. 4 days)

Basic cable types and connector types

RAM types

Memory devices

Main boards, central processing units (CPUs) and additional cards

Suitable power supply

Multifunction devices/printers

Printer consumables


Virtualization and cloud computing (approx. 2 days)

Cloud computing concepts

Customer-side virtualization


Hardware and network troubleshooting (approx. 4 days)

Best practices for problem solving

Problems related to motherboards, RAM, CPU and power supply

Problems with storage devices and RAID arrays

Video, projector and display issues

Common problems with mobile devices

Printer errors

Problems with wired and wireless networks


Project work/case study, certification preparation and certification exam (approx. 4 days)

CompTIA A+ 220-1101


Operating systems (approx. 4 days)

Basic features of different versions of Microsoft Windows

Suitable Microsoft command line tools

Windows 10 functions and tools

Suitable utilities of the Microsoft Windows 10 Control Panel

Suitable Windows settings

Configure Microsoft Windows network on a client/desktop

Application installation and configuration concepts

Common operating system types: Windows, Linux, macOS, Chrome OS, iPadOS, iOS, Android

Operating system installations and upgrades

Functions and tools of macOS/desktop operating systems

Functions and tools of Linux client/desktop operating systems


Safety (approx. 4 days)

Various security measures

Wireless security protocols and authentication methods

Detecting, removing and preventing malware with suitable tools and methods

Social engineering attacks, threats and vulnerabilities

Basic security settings in the Microsoft Windows operating system

Workstation configuration

Protection of mobile and embedded devices

Data destruction and disposal methods

Security settings for wired and wireless networks in small offices

Browser and relevant security settings


Software troubleshooting (approx. 4 days)

Troubleshooting problems with Microsoft Windows operating systems

Troubleshooting errors and security flaws on a PC

Procedures for removing malware

Problems with mobile device operating systems

Problems with the security of mobile devices

Operating systems


Workflows (approx. 3 days)

Documentation and support system information management

Change management

Backup and restore of a workstation

Security procedures

Environmental impact and local environmental controls

Prohibited content/activities and privacy, licensing and policy concepts

Appropriate communication techniques and professionalism

Scripting basics

Remote access technologies


Project work/case study, certification preparation and certification exam (approx. 5 days)

CompTIA A+ 220-1102

Network expert with CompTIA Network+ certification

Network concepts (approx. 4 days)

Open Systems Interconnection (OSI model)

Network devices, applications and functions

Cloud concepts and connectivity options

Common network ports, protocols, services and traffic types

Transmission media and transceivers

Network topologies, architectures and types

IPv4 network addressing

Network environments (SDN, VXLAN, ZTA, SSE, IaC)


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Network implementations (approx. 3.5 days)

Routing technologies

Configuring switching technologies and functions

Wireless standards and technologies

Factors of physical installations


Network operation (approx. 3 days)

Processes and procedures

Use of network monitoring technologies

Disaster recovery

Disaster recovery - DR

Implementing IPv4 and IPv6 network services

Contrasting methods of network access and network management


Network security (approx. 2.5 days)

Security concepts

Types of attacks and their effects

Application of network security functions, security measures and solutions


Network troubleshooting (approx. 4 days)

Troubleshooting methodology

Troubleshooting frequently occurring cable connection problems

Troubleshooting general network problems

Troubleshooting performance issues

Network software tools and commands


Project work/case study, certification preparation and certification exam (approx. 3 days)

CompTIA Network+ N10-009

Linux Administrator (LPIC-1)

System architecture (approx. 2 days)

Determining and configuring the hardware settings

Accompanying the system start-up process

Stopping or restarting the system and changing the runlevel/boot target


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Linux installation and Linux package management (approx. 5 days)

Designing a disk partitioning scheme for a Linux system/planning a hard disk layout

Selection, installation and configuration of a boot manager

Management, determination and installation of shared libraries

Debian package management

RPM and YUM package management

Linux virtualization and cloud concepts


Using GNU and Unix commands (approx. 8 days)

Working with shells and commands via the command line

Processing text streams with filters

Use of basic Linux commands for file management

Use of streams, pipes and redirects for efficient processing of text data

Process management

Managing the execution priorities of processes

Searching text files with regular expressions

Editing files with "vi"'


Devices, Linux file systems, file system hierarchy standard (approx. 5 days)

Configuration of disk partitions, creation of file systems

Managing a standard file system, ensuring the integrity of file systems

Configuring the mounting and unmounting of a file system

Controlling file access through the use of rights and ownership

Creating and managing hard and symbolic links

Filesystem Hierarchy Standard (FHS), typical file locations and directory classifications

LPI-101 certification


Shells and shell scripts (approx. 3 days)

Customize and use the shell environments

Customizing or writing simple scripts


User interfaces and desktops (approx. 2 days)

Installing and configuring X11

Graphical desktops

Accessibility


Administrative tasks (approx. 3 days)

Manage user and group accounts and associated system files

Automate system administration tasks by scheduling jobs

Localization and internationalization


Basic system services (approx. 3 days)

Managing the system time

System logging

Basics of Mail Transfer Agents (MTA)

Managing printers and printing


Network basics (approx. 3 days)

Basics of internet protocols

Persistent network configuration

Basic network troubleshooting

Configuring client-side DNS


Security (approx. 3 days)

Perform administration tasks for security

Securing a computer

Protect data through encryption


Project work (approx. 3 days)

To consolidate the content learned

Presentation of the project results

Certification LPI-102

 

After passing the LPI-101 and LPI-102 exams, you will be a Linux Administrator.



Changes are possible. The course content is updated regularly.

You are familiar with the most common hardware and software technologies in companies and have the knowledge required to support complex IT infrastructures. You can assemble components according to customer requirements, install, configure and maintain devices, PCs and software for end users, correctly diagnose, solve and document typical hardware and software problems.

You will also have the essential knowledge and skills to competently design, configure, manage and troubleshoot any wired or wireless network.

You will also be able to work confidently with Linux systems. You can carry out installations, enter commands, manage files and create simple scripts. You will be able to handle small networks safely and manage them professionally.

IT beginners who want to acquire good basic knowledge.

Data networks play a key role in companies today and network specialists are in high demand for work with a wide range of hardware, software and network products. With a CompTIA Network+ certification, you will obtain a manufacturer-independent, globally recognized certification that will improve your career prospects in the IT industry and provide meaningful proof of your specialist knowledge. Network specialists are employed directly by IT security service providers as well as in-house by companies in all sectors.

With the globally standardized and recognized LPIC-1 certificate, you will improve your career prospects on the job market across all industries. Linux specialists are in demand from both large and medium-sized companies.

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.

 

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.
Contact
We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.