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Certificates: "Sustainability manager with TÜV Rheinland-certified qualification" certificate
Certificate "Environmental protection officer with TÜV Rheinland-certified qualification"
Certificate "Quality representative with TÜV Rheinland-certified qualification"
Certificate "Quality manager with TÜV Rheinland certified qualification"
Certificate "Change Manager (IHK)" -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
Nachhaltigkeitsmanager:in mit TÜV Rheinland geprüfter Qualifikation
Umweltschutzbeauftragte:r mit TÜV Rheinland geprüfter Qualifikation
Qualitätsbeauftragte:r mit TÜV Rheinland geprüfter Qualifikation
Qualitätsmanager:in mit TÜV Rheinland geprüfter Qualifikation
(Change Manager:in zertifiziert durch die IHK) -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 20 Weeks
Sustainability manager
Introduction to the topic of sustainability (approx. 2 days)
Term/definition of sustainability
Meaning of value orientation, social responsibility
Sustainable Development Goals (the 17 goals)
Sustainable corporate management
Stakeholder orientation and management
Instruments, models and systems of sustainable management with CSR and ESG model
Tasks of sustainability managers
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies and possible applications in the professional environment
Environment and risk analyses (approx. 2 days)
Presentation of tools and models
Stakeholder analysis with requirements
Analysis of sustainability factors
Double materiality analysis
Framework conditions, laws, regulations (approx. 2 days)
Legal regulations of the EU/ BRD
DIN EN ISO 26000:2021
ZNU standard for sustainable management
DIN EN ISO 14040/14044 and 14064/14067 (life cycle assessment and carbon footprint)
Co2 certificates
Sustainability in companies (approx. 2 days)
Sustainability in operational processes
and procedures
Standardized management systems
Goals and mission statements
Sustainability management tools
Monitoring, measurement and CIP
Sustainability reporting (approx. 3 days)
Corporate Sustainability Reporting Directive (CSRD)
European Sustainability Reporting Standards (ESRS)
Reporting tools, logos, seals and symbols
Sustainability reporting
Common sustainability standards with DNR, GRI
Insight into the (CSR) sustainability report
Conception, coordination and preparation of a sustainability report
Development of a sustainability management system (approx. 4 days)
Basic analysis - identification of gaps between existing management system regulations
Integration strategy and planning
Design and implementation of a sustainability management system (NMS)
Integration into existing management systems
Sustainability controlling with key performance indicators (KPIs)
Innovations and current trends (approx. 2 days)
International and supranational initiatives
Climate protection and human rights in supply chains
Sustainable corporate culture and communication
Greenwashing
Sustainable digitalization
Project work, certification preparation and certification exam "Sustainability Manager: in TÜV Rheinland certified qualification" (approx. 3 days)
Environmental protection officer with TÜV Rheinland-certified qualification
Basics (approx. 2 days)
Environmental law: operator obligations, responsibilities, liability
Rights and obligations of company representatives
Environmental liability law
Administrative offenses and environmental criminal law
Waste management (approx. 4 days)
Waste law
Recycling and Waste Management Act
Subordinate legislation, including NachwV, AVV, AbfAEV, EfbV
Differentiation between product and waste, product regulations (e.g. commercial waste)
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies and possible applications in the professional environment
Water protection (approx. 3 days)
Water law
Water Resources Act (WHG)
Wastewater levy and water usage fees
Indirect discharger ordinance
Sub-legal regulations, including AwSV, AbwV (wastewater disposal/discharge, handling of substances hazardous to water)
Immission control (approx. 4 days)
Immission control law
Federal Immission Control Act (BImSchG)
Subordinate legislation to the BImSchG (including BImSchV, TA-Luft, TA-Lärm)
Other relevant legal regulations, including UVPG
Plant approval
Implementation of the IED Directive
Hazardous substances/chemicals law (approx. 4 days)
Basics of handling hazardous substances (including GefStoffV, TRGS)
ChemG
Requirements for the storage of hazardous substances according to VbF and TRGS
Safety data sheets and operating instructions
Dangerous goods in distinction to waste law
Basics of GGVSEB, ADR
Project work, certification preparation and certification examination "Environmental Protection Officer with TÜV Rheinland-certified qualification" (approx. 3 days)
Quality officers with TÜV Rheinland-certified qualifications
Basics of quality management (approx. 1 day)
Terms and definitions
Quality management
Quality management systems
Standards and guidelines
Process basics (approx. 1 day)
What is a process?
Process management according to ISO 9001
Identification of processes
ISO 9001 process model
Corporate environment (approx. 1 day)
Context of the organization
Interested parties
Scope of application
Management (approx. 1.5 days)
Commitment to the QM system
Quality policy
Responsibilities and powers
Planning (approx. 1 day)
Dealing with risks and opportunities
Quality objectives and planning
Planning changes
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Support (approx. 2 days)
Resources
Competence
Awareness
Communication
Knowledge of the organization, knowledge management
Documentation of the quality management system
Operation (approx. 2 days)
Operational planning
Requirements for products and services
Product development
Predictive failure avoidance with FMEA, QFD, Poka Yoke
External provision
Supply Chain Act (LkSG) and EU Sustainability Directive (CSDDD)
Production and service provision
Release of products and services
Control of non-conforming results
Evaluation of performance (approx. 1.5 days)
Monitoring and measurement
Internal audit
Management review
Improvement (approx. 1 day)
Non-conformity and corrective actions
Continuous improvement
Auditing and certification (approx. 1.5 days)
Fundamentals of auditing
Internal audits
Audit procedure
Auditing external providers or external parties
Certification audit
Communication (approx. 2 days)
Building blocks of communication
The iceberg principle of communication
The four-ears model
Communication behavior in audits
Project management (approx. 1 day)
Definition of project
Managing projects successfully
Total Quality Management (approx. 0.5 days)
Quality of an organization
ISO 9004: Guidance for achieving sustainable success
EFQM Model for Excellence
Project work, certification preparation and certification examination "Quality Officer with TÜV Rheinland certified qualification" (approx. 3 days)
Quality manager with TÜV Rheinland certified qualification
Basics of process management (approx. 2 days)
Recognize and systematize processes
Visualize and analyze processes
Mastering processes - control variables, key figures
Improving and reorganizing processes
Process management in planning, logistics and service - Production and service
Tools for process management (approx. 3 days)
Application of standard tools, including process flow diagram, cause-effect diagram, histogram, scatter diagram, Pareto diagram
7 management tools and their function - affinity diagram, relation diagram, tree diagram, matrix diagram, portfolio diagram, problem-decision plan, network diagram
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Planning with FMEA and QFD and Design Thinking (approx. 2 days)
The Failure Mode and Effects Analysis: Quality Function Deployment (QFD)
Design Thinking
Statistical methods and evaluation procedures (approx. 2 days)
Types of statistics
Descriptive statistics - Visualization
Inductive statistics - Static
The world of Six Sigma (approx. 1 day)
Meeting customer expectations with Six Sigma
Six Sigma and the spread in the process
The Six Sigma method in practice
It doesn't work without employee participation
The DMAIC cycle: Five steps to success
The history of quality awards (approx. 0.5 days)
The quality prizes at a glance
Japan: The Deming Prize
USA: The Malcolm Baldrige National Quality Award (MBNQA)
The EFQM Levels of Excellence program
The EFQM Model for Excellence (approx. 0.5 days)
Orientation in the EFQM model
Realization in the EFQM model
Results in the EFQM model
EFQM diagnostic tool: RADAR
EFQM Recognition: Ludwig Erhard Prize Basic concepts of excellence
The Balanced Scorecard (BSC) (approx. 1 day)
Perspectives of the BSC
Alignment of the organization with the strategy
BSC pyramid, BSC process
Benefits of the BSC
Learning from the best - Benchmarking (approx. 0.5 days)
Origins of benchmarking
Benchmarking methods
Procedure of a benchmarking process
The continuous improvement process (approx. 1 day)
Kaizen and the continuous improvement process
Dealing with non-conformities (errors, prevention, correction)
Classification of errors
Further building blocks of the CIP
Employee orientation (approx. 0.5 days)
Necessity of employee orientation and
-qualification
Employee orientation and the EFQM model
Employee orientation as a management task
Employee appraisal
Employee survey
Knowledge management
Legal basics (approx. 0.5 days)
The areas of law
National law, European law
Relationship between EU law and national law
LkSG - Supply Chain Due Diligence Act
Product and manufacturer liability (approx. 1 day)
Product liability from contract - material defects,
Warranty claims, positive breach of contract, burden of proof and statute of limitations, delimitation of warranty, commercial obligation to give notice of defects
Statutory product liability claims
Strict liability under the German Product Liability Act (ProdHaftG)
Product liability under administrative law
Criminal product liability
Damage avoidance strategies (approx. 1.5 days)
Drafting contracts (contract management, general terms and conditions, limitations of liability)
Quality assurance agreements
quality management
organization
documentation
Project work, certification preparation and certification examination "Quality Manager with TÜV Rheinland certified qualification" (approx. 3 days)
Change Manager (IHK)
Industry 4.0 and digital transformation basics (approx. 3 days)
What is Industry 4.0?
Developments from the past to the present
Digital revolution or normal development?
The most important building blocks for a factory of the future
What impact will Industry 4.0 have on the economy and people?
The technical basis - intelligent, digitally networked systems and production processes
What is digital transformation?
Digital transformation as a process of continuous further development of digital technologies
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Personal ability to change within New Work (approx. 5 days)
Work 4.0 - The New Work era
The new world of work - more digitalized, more mobile, more efficient and more networked
The old workplace - a look back
The new workplace - What does the current workplace already look like?
The workplace of the future - video conferencing, working from home and robots
Global teams: the most important building blocks for successful global collaboration and teamwork
Self-organization and self-management in the New Work era
Agile learning and knowledge management in the digital age
An overview of models and tools for modern conflict management
The opportunities inherent in New Work and Work 4.0
Systems and processes (approx. 2 days)
Process analysis with regard to digital transformation
Lean management - management processes rethought
Design Thinking - An insight into the new form of problem solving and idea generation
Scrum - A possibility of agile project and product management
What is change and innovation management (approx. 5 days)
The analysis of change - how a change process begins
Which tools and instruments accompany the change
The design of a change architecture - The "king competence" in change management
The success factors of change management
It doesn't work without change communication
Innovation management - change management as a driver for innovation
The innovation process: planning, implementation and monitoring success
Change monitoring in change processes (approx. 2 days)
Agile reporting - progress monitoring
Communication controlling - planning, management and control of corporate communication
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible. The course content is updated regularly.
After attending this course, you will know how to set up and maintain effective sustainability management in a company and how to implement a corresponding roadmap in accordance with legal guidelines. You will also be able to draw up a life cycle assessment.
After this course, you will also have the necessary understanding of European and German environmental law. You will be able to assess risks and take measures to meet all technical and organizational requirements of a company in the area of environmental protection.
You will also be able to plan, introduce and maintain a quality management system and monitor its effectiveness. You will also have professional knowledge in the application of DIN EN ISO 9001 and in the planning of internal quality audits.
You can also plan and implement quality management systems. You handle measurements, controls and problem solving with confidence and have competent knowledge of strategic management methods.
You also understand how important change and innovation are for business success and know the impact of changing processes and structures on the working environment. You are familiar with the roles in a modern company, you can develop strategic plans and then evaluate their success.
The course is aimed at managers and employees who are entrusted with quality management or who are to implement a QM system in practice, as well as specialists and managers from production and service companies who are actively involved in the QM system and quality improvement.
The course is also aimed at business-oriented individuals who are facing the entrepreneurial challenges of digitalization.
Targeted sustainability management is essential for companies to remain successful in the long term. Employees with specialist knowledge in the field of sustainability are in demand in companies of all sizes.
People with additional qualifications as environmental protection officers are sought after both in large industrial companies and in public authorities. Environmental protection officers are mainly employed in municipalities, ministries and state and federal authorities.
Specialists in the field of quality management are in demand from both large and medium-sized companies in industry, trade and the service sector. After the course, you will be able to provide meaningful proof of your new skills with a TÜV Rheinland-certified qualification.
In addition, interdisciplinary knowledge of digital processes is in demand across all sectors.Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).