Computer basics (full-time 5 days/part-time 10 days)

The computer and its components

First steps in the browser (profiles, synchronization, privacy options)

Operating systems and software

Getting started with Windows 11 (clipboard history, virtual desktop)

Using Windows 11 apps

Working with desktop apps and windows

Getting to know File Explorer, file storage

Searching for and managing files and folders

Cloud storage (OneDrive/alternatives)

Making system settings

Useful apps

Printing with Windows 11

Important key combinations

Networks (WLAN, hotspot)

Access to public networks (VPN basics)

Password protection and data security management

Protection against viruses and malware

Ergonomic and environmental protection aspects

Comparison of classic search vs. AI response

Word processing with Word (full-time 5 days/part-time 10 days)

Basics of text input and processing

Character, paragraph, page and document formatting

Numbering and structuring

Using format templates

Using tables, graphics and shapes

Saving, printing and protecting documents

Creating texts, letters and serial letters

Editing and correction functions

Designing page layouts and multi-page documents

Checking accessibility (ALT texts, check tool)

AI as a writing coach (shortening/rewording with clear style guidelines)

Spreadsheet calculation with Excel (full-time 10 days/part-time 20 days)

Basics of table editing

Working with formulas and functions

Formatting cells, editing and printing tables

Filling, moving and copying (auto-fill, flash preview)

Sorting and filtering data

Calculating with date and time

Creating and editing charts

Chart templates and chart layouts

Manage workbooks (sheet protection, workbook protection)

Use individual print settings

Using Excel templates

Formula help and troubleshooting with AI

Online basics with Internet browsers and Outlook (full-time 5 days/part-time 10 days)

Internet, web and e-mail

Insight into the Internet

Working securely on the Internet (private mode, tracking protection, cookies)

Data protection and copyright

Online shopping and banking

Online communities and social networks

Getting to know Outlook

Creating and sending emails

Receiving and managing emails

Keeping track of emails (search, folders/categories)

Working with contacts and address book

Creating appointments and meetings

Create and manage tasks

Phishing analysis with AI based on anonymized sample emails

Presentations with PowerPoint (full-time 5 days/part-time 10 days)

Get to know the user interface

Basics of working with presentations

Editing placeholders with text content

Copying and moving elements

Views and view areas

Working with different slide elements

Screen presentations

Text design (text fields, text markers, character formatting)

Using animations (transitions, music/sounds, video sequences, external links)

Working with your own templates (slide masters, design variants)

Printing and managing presentations

Creating and designing drawing objects

Using graphics and media clips

Placing and aligning objects

Organizational charts and other SmartArt graphics

Creating and designing diagrams

Accessibility (reading order, contrast, ALT texts)

Storyline design with AI

IT security (full-time 5 days/part-time 10 days)

Basic knowledge of cybercrime

Dealing with data and security

Network structures

Security in networks

Software updates

Encryption and password protection (two-factor authentication, passkeys)

Common malware

Targeted protection against viruses and malware

Use antivirus software and firewall

Data protection and backups

Phishing emails and social engineering

Secure communication on the Internet

Security on the internet and when using online services and social media

Incident management and responding to security incidents

Social engineering simulator: Analyze AI-generated phishing emails with triggers

Databases with Access (full-time 5 days/part-time 10 days)

What is Access?

Working with databases

Creating and managing databases

Creating and editing tables

Entering and editing data in tables

Relationships between tables

Field properties (data types, validation rules)

Searching, replacing and sorting data

Working with filters

Entering and editing data in forms

Creating forms (manually)

Working with queries

Creating queries

Editing database objects

Creating reports and labels

Working with reports

Defining indices

Printing data

AI as query coach: planning and formulating queries

Fundamentals of human resources management (approx. 2 days)

Objectives and tasks of operational human resources management

Organization and framework conditions of human resources management

Personnel administration

Personnel information and statistics

Diversity management

Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment

Personnel administration (approx. 5 days)

Tasks and process structures

Instruments of personnel administration

Information systems

Fundamentals of labor law

Employment contracts

Data protection

Personnel planning/recruitment (approx. 5 days)

Objectives, importance and tasks of personnel planning

Processes and components of personnel planning

Applicant management and requirement profiles

Evaluation of applicant documents

Special features of SMEs

Job interviews/selection process

Hiring new employees

Personnel development (approx. 3 days)

Basic questions of personnel development

Instruments of promotion

Staff appraisal

Development stages and target measurements

Company training and further training

Differentiation between further training and forms of training

Personnel remuneration (approx. 3 days)

Personnel costs

Basics of cost and activity accounting

Forms of remuneration

Basics of payroll accounting

Gross/net wage calculation

Income tax and social security regulations

Payroll accounting

Project work (approx. 2 days)

To consolidate the content learned

Presentation of the project results