-
Certificates: Certificate "Artificial intelligence (AI) in quality management"
-
Examination: Praxisbezogene Projektarbeit mit Abschlusspräsentation
-
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
-
Language of Instruction: German
-
Duration: 4 Weeks
Basics of artificial intelligence in quality management (approx. 2 days)
AI core definitions and technologies
Significance and possible applications for QM
AI in the ISO 9001 context (approx. 1 day)
Process and risk-based approach
Standard-relevant AI fields of application
Data management and analysis (approx. 2 days)
Data quality and preparation
Data availability and documentation
Predictive quality and data-based decisions
Predictive analytics and machine learning
Risk and requirements management with AI
Legal and ethical aspects (approx. 4 days)
AI regulation, GDPR and EU AI Act
ISO/IEC 42001 (management systems for AI)
Corporate compliance
Bias, discrimination, traceability
Responsibility for AI-supported decisions
Current developments regarding ISO 9001:2025
Prompting and automation (approx. 1 day)
Effective prompting for QM applications
Short workflows with a low-code platform
CIP and process improvement with AI (approx. 2 days)
Process management according to ISO 9001
CIP cycle and automation options
Suggestions for improvement with ChatGPT
AI in internal communication (approx. 3 days)
Analyze customer requirements with AI support
Creating texts with AI (audit reports, action plans)
Creating simple learning modules and content as well as
employee training with AI
Auditing and certification (approx. 2 days)
Planning and preparation with AI
Generating audit checklists
Audit programs
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible. The course content is updated regularly.
After the course, you will be able to use tools such as ChatGPT Team and low-code platforms specifically for process optimization, data analysis and audit preparation. The focus is on integrating AI into ISO 9001-compliant QM processes, taking into account legal and ethical requirements (AI Act, GDPR) and developing automated solutions for CIP, audit and communication. You will also be able to use and further develop AI applications independently, responsibly and in compliance with standards in quality management.
The course is aimed at managers and employees who are responsible for quality management and want to understand and effectively use AI technologies.
Specialists in the field of quality management are in demand from both large and medium-sized companies in industry, trade and the service sector.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).