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Certificates: Certificate "AI representative with TÜV Rheinland-certified qualification"
Certificate "Office organization" -
Additional Certificates: "Driving license for digital competence" certificate
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Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
KI-Beauftragte:r mit TÜV Rheinland geprüfter Qualifikation
Führerschein für digitale Kompetenz -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 8 Weeks
Artificial intelligence: AI officer
Introduction to professional communication with AI (approx. 3 days)
Strategies and types of prompting
Key components for effective prompting
Prompting in text generation vs. prompting in image and video generation
Prompting in research, text generation and with AI agents
Building an internal prompt library
Legal foundations and compliance for AI in the company (approx. 4 days)
Introduction to the role of the AI officer
(tasks, differentiation from other roles)
Overview of relevant laws and regulations
(GDPR, AI Act, product liability, copyright law)
National and EU regulations (incl. AI Act)
Compliance strategies
Governance frameworks
Documentation and transparency obligations
Risk management and data protection in AI projects (approx. 3 days)
Types of risk (bias, errors, ethical risks)
Risk assessment
Risk matrix
Action planning
Data protection and data security
Data ethics
Transparency
Project management and quality assurance for AI projects (approx. 3 days)
Project management methods for AI
Quality assurance and acceptance processes Test procedures
Stakeholder analysis
Communication strategies
Training concepts for employees
Data management and governance in AI projects (approx. 2 days)
Data quality, data integrity
Responsibilities in data management
Development of a governance framework
Change management and training for the introduction of AI (approx. 1 day)
Dealing with resistance
Training concepts for employees
Development of a change management plan
Creation of a roadmap for scaling AI projects (approx. 1 day)
Long-term strategies
Scalable infrastructure
Criteria for tool selection
Project work, certification preparation and certification exam "AI representative with TÜV Rheinland certified qualification" (approx. 3 days)
Office organization
Office working environment (full-time approx. 4 days/part-time approx. 8 days)
Workplace organization
Video conferencing
Preparing presentations
Time and self-management
Setting priorities
Mail processing
Organization of appointments (full-time approx. 3 days/part-time approx. 6 days)
Planning appointments and meetings with MS Outlook
Event planning
Planning business trips
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Business management basics for office professions (full-time approx. 5 days/part-time approx. 10 days)
Fundamentals of business management
Company forms, goals, management
Organizational structure in companies/organizational charts
Management styles and techniques
Agendas/protocols
Fundamentals of accounting
Offer and order management
Project work (full-time approx. 3 days/part-time approx. 6 days)
To consolidate the content learned
Presentation of the project results
Digital office (full-time approx. 3.5 days/part-time approx. 7 days)
Modern letter style
Commercial correspondence
DIN 5008
Preparation of telephone calls
Template design, form letters
Document management - digital and analog
Data protection, laws
Digitalization/digital transformation and working world 4.0
Phishing emails and spam filters
Email, voice messages, messenger services
Using search engines and applying filters
Online banking, online orders
File sharing - synchronizing, sharing and accessing files
Creating and changing passwords securely (two-factor authentication)
Practical project work and exam: Driving license for digital competence (full-time approx. 1.5 days/part-time approx. 3 days)
Changes are possible. The course content is updated regularly.
After the course, you will be able to take responsibility for the safe, ethical and effective use of AI in the company. You will evaluate applications from a technical perspective, develop internal guidelines and act as an interface between specialist departments, IT and data protection in order to use artificial intelligence responsibly.
With the "Driver's License for Digital Competence", you acquire meaningful proof of your current knowledge in digital office work.
The course is aimed at anyone who would like to acquire or refresh their knowledge of administrative or organizational office processes.
Your new skills will open up numerous new opportunities in the job market: typical commercial, administrative and organizational activities in secretariats and administrative offices are in demand in companies in almost all sectors of the economy.
Additional knowledge in the strategic use of AI projects and your TÜV Rheinland-certified qualification will open up further career opportunities in the current job market.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).