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Certificates: Certificate "Representative for integrated management systems"
Microsoft 365" certificate -
Examination: Practical project work with final presentations
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Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 8 Weeks
Integrated management systems (IMS)
The Big Five (approx. 1 day)
ISO 9001, 14001, 27001, 45001, 50001
Non-ISO standards for IMS
IATF, EMAS, MDR etc.
Management system (MS) (approx. 4 days)
General
Components - objectives, processes, resources, performance monitoring
PDCA cycle as an improvement cycle
Focus on standards
Relationships - understanding and implementing the system approach
Process-oriented approach vs. function-oriented approach
Difficulty of introducing management systems
Basics - purpose and objective of Management System Standard (MSS)
Standard applications and requirements
Application - Implementation of standard requirements
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Integration preparation (approx. 2 days)
Managing the integration
Defining the area of application
"Scope, context, interested parties
Scope of application of combined
MSS or IMS
Planning the integration
Linking IMS and MSS standards (approx. 1 day)
Structuring the IMS
Structuring the requirements of MSS standards
"Mapping" of the requirements
Integrating the MSS standards into the IMS (approx. 1 day)
Analyze gaps
Closing the gaps through further measures
Reviewing the measures
Maintaining integration (approx. 1 day)
Maintaining and improving integration
Document requirements (approx. 1 day)
Various MSS standards and other stakeholders
Documentation options for an IMS
Documentation for audit preparation
Auditing the IMS (approx. 2 days)
Audit definitions, audit types and audit principles
Parties interested in the IMS audit
Requirements of different audits
Audits in companies
Audit program
Audit plan
Audit questionnaire
Certification of MSS
Certification of an IMS (approx. 1 day)
Parts worthy of certification
Combined or integrated audit
Selection of certifiers
Application and procedure
Complexity of IMS (approx. 3 days)
Summary of all contents
Opportunities and risks
Outlook and discussion
Typical communication problems in organizations
Roles, duties and powers
Communication with different stakeholders
Communication methods
Communication with documents
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Microsoft 365
Microsoft 365 at a glance (approx. 2 days)
Philosophy of a constantly changing application
New functionalities of the Microsoft 365 license
Device compatibility across Windows, IOS and Android
Differences between a service and a desktop app
Microsoft 365 in comparison with other cloud services
Data storage and transfer in relation to a cloud
Security and compliance functions (e.g. encryption of data)
Using Microsoft 365 (approx. 2 days)
Setting up a Microsoft 365 account
Connecting a Windows 10 user account with Microsoft 365
Services and local apps
User interface
Account management
Administrator app
User, license and subscription management
Security and data protection settings (management of access rights, implementation of data security measures)
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Microsoft 365 Groups (approx. 1 day)
Groups as a central instance in Microsoft 365
Importance of Microsoft 365 groups for collaboration
Creating private and public groups
Shared mailboxes and calendars
Consequences of deleting groups
OneDrive - Cloud storage space (approx. 2 days)
Functionality and data protection
Upload and synchronize local files
Share files and monitor changes
Further editing in online versions of Word, Excel and PowerPoint
Permanent backup: version history of files
OneNote - notebook in the cloud (approx. 2 days)
User interface and area of application
Personal notebooks
Share information about users and devices
Protecting sections with a password
Differences and similarities between online and installed versions
Synchronization of OneNote notebooks
SharePoint - engine of the application (approx. 2 days)
Benefits and functions
tools
Work environment
Team and communication websites
SharePoint content
Synchronize SharePoint libraries
Sharing SharePoint sites, libraries, files and lists for joint and simultaneous use
Teams - more than just meetings (approx. 2 days)
Corporate communication
Chats for the team
Creating and joining a team
Team administration
Planning meetings in teams
Convene meetings from Teams or Outlook
Use meeting tools (meeting notes, whiteboard)
Planner - planning ahead (approx. 2 days)
Small projects and plans
Monitoring and delegating tasks
Overview with board and diagrams
Overview - Other apps (approx. 2 days)
Extend Microsoft 365 with Visio and Project
Whiteboard - digital drawing board in the cloud
Power Automate - Workflow
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible. The course content is updated regularly.
After completing the course, you will have an in-depth understanding of the most important ISO standards and their integration. You will know the basics of management systems, have mastered the process-oriented approach and understand the challenges of implementation. You will be able to plan, structure and implement an IMS, effectively integrating different standards. You also have skills in auditing, certification and documentation of IMS. With this knowledge, you will be able to successfully introduce, audit and continuously improve complex management systems in organizations.
You will also learn how to use Microsoft 365 and the associated apps. You will understand the connections and possibilities of working in the cloud, including data storage, security and data protection. You can decide which tasks you can do online and for which functions the familiar installed Office applications are better suited.
Office users who do not want to lose touch with the latest technologies and Microsoft 365 administrators who are responsible for managing the software and want to get an overview of the range of functions.
Numerous requirements and standards determine the everyday life of companies and make it difficult to reduce the internal administrative workload in order to achieve an increase in productivity and greater process efficiency. By creating an integrated management system (IMS), a standardized system can be used for different areas, thus reducing the complexity of processes and the internal administrative burden. Employees with the relevant expertise to set up such an IMS are in demand on the job market across all sectors in large and medium-sized companies.
Additional up-to-date Office skills and know-how with cloud applications enable you to work efficiently in your professional life and are in demand at companies in all industries.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).