Fundamentals of human resources management with conflict management
Free of cost
by funding
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Certificates: Certificate "Fundamentals of Human Resources Management"
Certificate "Conflict management for managers" -
Examination: Practical project work with final presentations
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Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 5 Weeks
Fundamentals of human resources management
Fundamentals of human resources management (approx. 2 days)
Objectives and tasks of operational human resources management
Organization and framework conditions of human resources management
Personnel administration
Personnel information and statistics
Diversity management
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Personnel administration (approx. 5 days)
Tasks and process structures
Instruments of personnel administration
Information systems
Fundamentals of labor law
Employment contracts
Data protection
Personnel planning/recruitment (approx. 5 days)
Objectives, importance and tasks of personnel planning
Processes and components of personnel planning
Applicant management and requirement profiles
Evaluation of applicant documents
Special features of SMEs
Job interviews/selection process
Hiring new employees
Personnel development (approx. 3 days)
Basic questions of personnel development
Instruments of promotion
Staff appraisal
Development stages and target measurements
Company training and further training
Differentiation between further training and forms of training
Personnel remuneration (approx. 3 days)
Personnel costs
Basics of cost and activity accounting
Forms of remuneration
Basics of payroll accounting
Gross/net wage calculation
Income tax and social security regulations
Payroll accounting
Project work (approx. 2 days)
To consolidate the content learned
Presentation of the project results
Conflict management for managers
Communication (approx. 2 days)
Communication models and tools
Conflict discussions as a management tool
Conflicts (approx. 2 days)
Harvard model of conflict resolution
Conflict management
Non-violent communication
Project work (approx. 1 day)
To consolidate the content learned
Presentation of the project results
Changes are possible. The course content is updated regularly.
The course offers a systematic introduction to HR work. You will learn the core areas of human resources management and can apply them in a practice-oriented way.
You also have all the necessary skills and abilities to react skillfully and purposefully in conflict-laden situations and to respond to employees. You can use different types of communication depending on the situation.
Employees with a sound basic knowledge of human resources are indispensable in today's working world and are in demand in companies of all sizes across all industries.
Knowledge of conflict management will also open up career opportunities for you in team management and other management positions.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).