Freight forwarding expertise with business English

Free of cost

by funding

After the course, you will be familiar with the essential work processes in the freight forwarding industry and will be able to handle them with legal certainty. You will also improve your English language skills and learn the basics about the use of artificial intelligence (AI) in your professional environment.
  • Certificates: TOEIC® certificate (Test of English for International Communication)
    Certificate "Freight forwarding expertise"
  • Examination: Practical project work with final presentations
    TOEIC®-Test (Test of English for International Communication)
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 8 Weeks

Business English

General language part (approx. 4 days)

Basic structures of the English language

Tenses (simple, continuous, perfect), questions

Active/passive voice

Adjective/adverb

Modal verbs

Conditional

British and American English

Important idioms

Presenting in English


Communicative part (approx. 5 days)

Establishing and maintaining customer contacts, telephone calls, correspondence

Presentation of business visits

Dealing with complaints

Describing products

Writing letters and emails using common phrases on topics such as orders, quotations

Communicating the hierarchical structure of the company


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Business English (approx. 6 days)

Writing business correspondence

Influencing

Professional discussion of topics such as company structure, marketing and sales

Reporting on market analyses, discussion of financial trends

On a business trip: At the reception, in the hotel, in the restaurant

Appearance in meetings

Describing processes and procedures

Conducting negotiations and reaching agreements

Developing and communicating plans/projects

Preparing presentations

English-language job descriptions

Anglo-Saxon application process

Writing the CV

Interview: confident presentation of experience and qualifications


Project work, certification preparation and TOEIC® certification exam (approx. 5 days)

Freight forwarding expertise

Freight forwarding (approx. 3 days)

Freight forwarder and warehouse logistics specialist in the freight transport industry

Performance characteristics of the modes of transport

Selection criteria for means of transport

The capacity of individual means of transport

Areas of work and legal status

Rights and obligations as a freight forwarder according to HGB

Supply Chain Duty of Care Act (LkSG)

Forwarding, freight and storage contracts


National and international road haulage (approx. 2 days)

Freight orders in national road haulage

National authorization for commercial road haulage

Vehicle types - dimensions and vehicle weights

Freight orders in international road haulage

CMR law, CMR consignment note

Accompanying documents in international road haulage


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Profitability calculations (approx. 1 day)

Calculating transportation costs in road haulage

Differentiation between fixed and variable costs

Make-or-buy decision for own or external transport


Transportation of dangerous goods (approx. 1 day)

Transportation of dangerous goods by road

Legal basis according to GGVSEB

Dangerous goods classes and packaging groups


Rail freight transport (approx. 1 day)

Legal bases and freight contract

Types of freight wagons


Combined transport (approx. 1 day)

Types of combined transport

National and international transport network


Liability and insurance (approx. 2 days)

German Freight Forwarders' Standard Terms and Conditions

Legal character of the ADSp

Liability as a freight forwarder and carrier

Handling claims

Insuring goods

Premium calculation and level of liability


Transportation types and cost calculations (approx. 1 day)

Groupage and system transport

Transportation cost calculation

CEP services


Sea freight and inland waterway transport (approx. 3 days)

Legal bases and contract of carriage

Ship types

Transport price calculation in sea freight traffic

Dimension and weight rates

Surcharges and discounts of shipping companies

Inland waterway transport

Federal waterway network


Air freight transport (approx. 2 days)

Legal bases in air freight transport

Freight contract and air waybill

Calculation of air freight costs

The TACT tariff

Groupage cargo in air freight traffic


Project work (approx. 3 days)

To consolidate the content learned

Presentation of the project results



Changes are possible. The course content is updated regularly.

Prerequisite for participation in the course is previous knowledge of English (secondary school level).

After the course, you will be familiar with the essential work processes in freight forwarding and will be able to implement them in practice with legal certainty. You will be familiar with the different types of transportation by ship, air or rail and know how transport costs are calculated. You will also know how dangerous goods are transported and according to which legal bases.

You will also improve your English language skills in a practical way so that you can be successful in the international workplace. The course concludes with the internationally recognized TOEIC® test, which provides you with the best possible proof of your acquired knowledge.

The course is aimed at people with professional experience or training in commercial, transportation or logistics areas.

The additional English qualification is useful for anyone for whom a solid command of the English language is important for their professional tasks.

Freight forwarding specialists are in demand at companies of all sizes in the areas of goods and freight transportation. According to estimates by the Federal Ministry of Transport, Building and Urban Development, increasing foreign trade links will lead to a long-term increase in the volume and performance of freight transport by 2050. Knowledge of freight transport and transport law will therefore open up career opportunities in a wide range of fields.

The informative TOEIC® test gives you a detailed insight into the language skills you have acquired, making it easier for you to enter and advance in your career.

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.

 

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.
Contact
We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.