This course not only covers modern, digital forms of marketing and communication but also provides essential knowledge for successful event management. To this end, the course covers various forms of marketing as well as topics such as market research, target audience analysis, and communication strategies; it also addresses the selection of the right type of event and its framework conditions, cost calculation, and logistical and technical implementation.
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Certificates: Digital Marketing" certificate
"Event management and digital event planning" certificate -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
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Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 8 Weeks
Digital Marketing
Fundamentals of Marketing (approx. 2 days)
Market Research and Analysis
Target Audience Analysis, Customer Insights
AI-powered Market and Competitive Analysis
Limbic Map and Other Target Audience Analysis Models
Customer Experience (CX) and Customer Journey
4Ps (Product, Price, Place, Promotion)
Pricing and Sales Strategy
B2B and B2C
Communication Strategy and Channels
Digital Marketing and Content (approx. 5 days)
Marketing Formats and Media Advertising
Content Marketing, Storytelling
Content Production with Canva and AI Tools
Image, Text, and Presentation Creation
Content Management Systems (CMS)
SEO/SEA and GEO (Generative Engine Optimization)
Google Ads and Pay-Per-Click (PPC)
Mobile Marketing
Display, affiliate, and viral marketing
Retargeting and Remarketing
Social Media Marketing
Community Management and Editorial Planning
Email and Newsletter Marketing
Cross-Channel and Cross-Media: The Optimal Marketing Mix
AI-Powered Campaign Planning and Content Creation
Web Analytics, Data-Driven Marketing, and Social Media Monitoring (approx. 3 days)
Key Performance Indicator (KPI)
Monitoring Processes
Social Media Monitoring
Web Analytics
Google Analytics
Big Data, Smart Data, and Data-Driven Marketing
First-Party Data and Second-Party Data
Segmentation and Personalization
AI-powered Analysis of Marketing Data
Chatbots and Dialogue Design (approx. 1 day)
Rule-Based Chatbots and AI-Powered Chatbots
Dialogue Design, Tone, and User Guidance
Lead Generation and FAQ Scenarios
Chatbots in Customer Service and Marketing
Opportunities and Risks of AI Chatbots
Performance Measurement, Conversion Optimization, and Budgeting (approx. 4 days)
Metrics, Billing Models, and Key Performance Indicators
Buyer’s Journey, Customer Decision Funnel, AIDA Model, After-Sales
Landing Pages and Conversion Funnels
Fundamentals of Conversion Rate Optimization (CRO)
Methods and Tools for Usability Measurement and Optimization
4Rs (Recognition, Relevance, Reward, Relationship)
Budgeting for Digital Marketing Initiatives
An Overview of CAC, ROAS, and Customer Lifetime Value
Legal Framework (approx. 2 days)
Copyright, Personality Rights, and Rights of Use
Disclosure Requirements on the Internet
Trademark, Competition, and Freedom of Expression Law
Legal Limits on Unlawful Advertising
Data Protection in Digital Marketing
Legal Aspects of Using AI Tools
Attribution and Rights of Use for AI-Generated Content
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Event management and digital event planning
Event formats (approx. 1 day)
Tasks of the event manager
Differentiation between on-site/virtual/hybrid/smart
Business management basics (approx. 2 days)
Financing and budgeting
Recording and posting business processes in accounting
Controlling, sponsoring, licensing
Legal basics (approx. 2 days)
Contract forms and relationships
Contract design
Liability and insurance
Laws, ordinances and regulations
Legal obligations of organizers and locations
Special duties and taxes in the event business
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Event planning on site and digitally (approx. 4 days)
Conception and implementation
Presentation and moderation
Goals and target groups
Planning and organization
Agile event management
Design of a supporting program
Time management
Guest management, intercultural aspects
Scheduling: end dates, start dates, time reserves
Event logistics and event technology (approx. 4 days)
Logistical and technical planning and implementation of digital and on-site events
Tools and checklists for professional event organization
Cooperation with agencies and external service providers
Deployment and coordination of personnel
Implementation, day of the event and risk management
Social responsibility and sustainability
Success control and follow-up
Marketing (approx. 1 day)
Market observation and concept development
Strategic marketing
Operational marketing
Online marketing (SEM/SEO)
Basics of social media marketing
Event management with MS Project (approx. 3 days)
Scheduling
Resource management: labor, material, costs
Project monitoring: target/actual comparison, graphical reports
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible, the course content is updated regularly.
After completing the course, you’ll be familiar with key digital marketing strategies, channels, and tools. You’ll be able to analyze target audiences, plan digital marketing initiatives, create content, and evaluate campaigns using appropriate metrics. Furthermore, you’ll be able to effectively use AI tools for research, analysis, content creation, campaign planning, and data evaluation, and critically assess their results. You’ll be familiar with concepts and methods such as social media marketing, SEO/SEA, Google Ads, content marketing, email marketing, web analytics, AI in marketing, the 4Ps, and the 4Rs.
You will also be able to distinguish between different event formats and professionally plan, organize and implement digital and on-site events. The focus is on strategic planning, marketing as well as legal and sustainable aspects of event management. You are proficient in the MS Project program and can use it to professionally plan, monitor and analyze the success of events.
This course is primarily aimed at people from the event sector, but also at employees from the fields of marketing, communication, PR or hotels, gastronomy and tourism.
With organizational skills and specialist knowledge in the field of event management, you can find employment in numerous companies. Jobs in communication, marketing and event agencies are particularly suitable. However, you can also work successfully in the tourism industry and with trade fair, conference and congress agencies. The skills acquired here are also an advantage for some companies with event departments and for self-employment.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).