Compliance officer with conflict management

Free of cost

by funding

"Compliance" describes the adherence to rules in companies. The course explains how appropriate and effective precautions can be taken to ensure compliance, including with regard to liability issues, and explains the basics of artificial intelligence (AI) in the workplace. You will also learn how to react skillfully and purposefully in conflictual situations.
  • Certificates: Certificate "Compliance Officer with TÜV Rheinland-certified qualification"
    Certificate "Conflict management for managers"
  • Examination: Practical project work with final presentations
    Compliance Officer with TÜV Rheinland-certified qualification
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 5 Weeks

Compliance Officer with TÜV Rheinland-certified qualification

Compliance basics (approx. 1 day)

Differentiation from ethics

Importance of corporate culture

Change management for a practiced compliance culture

Historical background and international development of compliance

Compliance challenges in the context of globalized markets

Compliance as a competitive advantage


Compliance culture (approx. 3 days)

Compliance culture as an elementary prerequisite for a CMS

Values and integrity management (tone from the top/tone at the top)

Leadership commitment and awareness building

DCGK - Corporate Governance vs. Compliance Management

Code of conduct and compliance policy as the "moral backbone" of a company

Code of Conduct - manifestations and benefits - obligation or "window dressing"?

Implementation of a Code of Conduct: Employment law perspective, co-determination obligations under employment law

LkSG - Supply Chain Due Diligence Act


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Compliance risk (approx. 2 days)

Risk perception and risk psychology

Strategic risk management and enterprise risk management

Risk management as a mandatory management task §§91 and 93 AktG

Compliance risk - terminology and analysis

Compliance risk identification - top-down and bottom-up methods

Compliance risk management - procedures and instruments


Antitrust compliance (approx. 1 day)

European antitrust law under the TFEU and German antitrust law under the GWB

From the "independence postulate" to the "impact principle"

Antitrust law risks - restriction of competition by object or effect


Corruption prevention (approx. 1 day)

Corruption of public officials vs. private corruption

Relationship management, social adequacy and zero tolerance - problem outline

5-step plan


Money laundering prevention (approx. 1 day)

From the catalog of predicate offenses to the all-crime approach

Causal chain, FATF, EU directives, GWG

Obligations under the GWG and the fulfillment of due diligence and reporting obligations


Export control (approx. 1 day)

Principle of free foreign trade and associated restrictions

Basic questions of export compliance, possible legal consequences and sanctions to be observed

Internal Export Compliance Program


Compliance Organization (approx. 2 days)

Compliance as an interface task in the external and internal relationship of a company

Stakeholder analysis and the importance of the concept of corporate social responsibility for compliance management

Importance of the supervisory board in particular for compliance management

Compliance documentation: functions, security measures and documentation content

Whistleblower systems: origins, criteria, benefits, international legal framework (SOX, Dodd-Frank Act, UKBA, Sapin II)


Whistleblower systems (approx. 1 day)

GeschGehG - betrayal of secrets and whistleblowing, justification solutions §§ 138, 34 StGB, criminal law risks for whistleblowers

Directive (EU) 2019/1937 of the European Parliament and of the Council of October 23, 2019

Whistleblower Protection Act - HinSchG 2022 - Practical relevance for companies and actual effectiveness with regard to effective whistleblower protection

Options for setting up a whistleblower system and their advantages and disadvantages


Compliance Officer (approx. 2 days)

Classification of the compliance structure, understanding of roles

CMS and Compliance Board as instruments for reducing information asymmetries and establishing effective compliance structures

Tasks and personality profile

BAFIN's MaComp as orientation for the employment contract and job description of a CO

Civil and criminal liability risks of a CO - position of guarantor under Section 13 StGB

Reflections on standing and positioning in the future


Compliance control (approx. 1 day)

Standards ISO 37301 and IDW PS 980

Implementation and testing of a CMS incentive model in accordance with BGH case law

Management and organizational specifications, as well as necessary measures for the implementation of a CMS

High-level structure and PDCA cycle as defining characteristics of ISO 37301

Adequacy and effectiveness checks, internal and external audits, certification of a CMS


Reactions to compliance violations (approx. 2 days)

Internal investigation: right or duty?

VerSanG - driver for compliance?

Conducting an internal investigation - essentials: decision-making authority, urgent measures, emergency plan, data protection, employment law, co-determination obligations, employee surveys

Sanctions and liability

Amnesty programs, termination as a last resort, alternatives: Release, reassignment, transfer, recourse claims

Liability of the management board of the AG, business judgment rule and reversal of the burden of proof

Liability of GmbH managing directors, role of D&O insurance and criminal liability insurance in cases of non-compliance

Crisis communication: principles and strategies


Project work, certification preparation and certification exam "Compliance Officer with TÜV Rheinland certified qualification" (approx. 2 days)

Conflict management for managers

Communication (approx. 2 days)

Communication models and tools

Conflict discussions as a management tool


Conflicts (approx. 2 days)

Harvard model of conflict resolution

Conflict management

Non-violent communication


Project work (approx. 1 day)

To consolidate the content learned

Presentation of the project results



Changes are possible. The course content is updated regularly.

After this course, you will be prepared for your tasks as a compliance officer. You will be familiar with the principles of company law and thus be able to minimize liability risks. You will also be familiar with the requirements of a compliance management system.

You also have all the necessary skills and abilities to react skillfully and purposefully in conflict-laden situations and to respond to employees. You can use different types of communication depending on the situation.

The course is aimed at people from the areas of quality management, risk management, controlling, business development and employees from legal departments.

The compliance officer's area of responsibility is growing all the time. Companies in the banking and financial services, insurance and service industries are therefore increasingly reliant on their services. Compliance officers are also increasingly sought after in public administrations, associations and some organizations and corporations.

Knowledge of conflict management will also open up career opportunities for you in team management and other management positions.

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.

 

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.
Contact
We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.