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Certificates: Certificate "Office organization"
Certificate "Accounting Consultant" -
Additional Certificates: "Driving license for digital competence" certificate
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Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
Führerschein für digitale Kompetenz -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 8 Weeks
Office organization
Office working environment (full-time approx. 4 days/part-time approx. 8 days)
Workplace organization
Video conferencing
Preparing presentations
Time and self-management
Setting priorities
Mail processing
Organization of appointments (full-time approx. 3 days/part-time approx. 6 days)
Planning appointments and meetings with MS Outlook
Event planning, business trip planning
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Business management basics for office professions (full-time approx. 5 days/part-time approx. 10 days)
Fundamentals of business management, forms of business, objectives, management
Organizational structure in companies/organizational charts
Management styles and techniques
Agendas/protocols
Fundamentals of accounting, offer and order management
Project work (full-time approx. 3 days/part-time approx. 6 days)
To consolidate the content learned
Presentation of the project results
Digital office (full-time approx. 3.5 days/part-time approx. 7 days)
Modern letter style, commercial correspondence, DIN 5008
Preparation of telephone calls
Template design, serial letters
Document management - digital and analog
Data protection, laws
Digitalization/digital transformation and working world 4.0
Phishing emails and spam filters
Email, voice messages, messenger services
Using search engines and applying filters
Online banking, online orders
File sharing - synchronizing, sharing and accessing files
Creating and changing passwords securely (two-factor authentication)
Practical project work and exam: Driving license for digital competence (full-time approx. 1.5 days/part-time approx. 3 days)
Fundamentals of business administration and accounting
Business management basics and company processes (approx. 3 days)
Business management in companies
Corporate goals and conflicting objectives
Structure, functions and operational processes
Basic business functions: Procurement, service provision, sales, financing, personnel and administration
Business model, value creation and the relationship between turnover, costs, profit and liquidity
AI-supported research, structuring and preparation of business information
Business law and legal basics (approx. 2 days)
Legal forms of companies
Rights and obligations in sales contracts
Basics of liability
Cooperations and company mergers
Insolvency law and signs of crisis
Tax fundamentals in the corporate context (approx. 1 day)
Classification of business tax types
Basics of corporate taxation
The basic principle of value added tax
Importance of taxes for pricing, earnings and liquidity
Fundamentals of external accounting: bookkeeping, balance sheet and income statement (approx. 6 days)
Tasks and objectives of external accounting
Inventory and stocktaking
Layout and structure of a balance sheet, assets/liabilities
Profit and loss account (P&L) and profit calculation
Receivables/payables
Provisions and reserves in basic terms
Depreciation and its effects on the annual financial statements
Relationship between current business transactions and annual financial statements
P&L statement in graduated form
Introduction to analyzing the balance sheet and income statement
AI support in accounting-related processes, e.g. for audit notes, plausibility checks
Corporate goals, key figures and business management (approx. 1 day)
Profitability, productivity
Liquidity and profitability
Return on equity and other business ratios
Assessment of the economic situation of a company
Cost and activity accounting in small and medium-sized companies (approx. 3 days)
Tasks and importance of cost and activity accounting
Terms used in cost accounting
Cost type, cost center and cost unit accounting
Price calculation
Basic principles of contribution margin and profitability analysis
Cost accounting for operational control
Project work, certification preparation and certification examination (approx. 4 days)
Changes are possible, the course content is updated regularly.
After the course, you will be familiar with office administration, have sound cross-sector knowledge of the professional workflow of an office and be proficient in modern communication techniques. You will be able to take on administrative and organizational tasks in the secretariat and administration and complete commercial work orders independently. In addition, you will acquire a "digital competence driver's license" as proof of your current knowledge of digital office work.
You will also have a basic understanding of business contexts and commercial thinking. You will be familiar with the central areas of accounting, be able to classify operational key figures and understand and process simple business management issues in everyday working life. You will also learn about the sensible and responsible use of artificial intelligence in commercial and administrative work processes.
The course is aimed at anyone who would like to acquire or refresh their knowledge of administrative or organizational office processes.
Your new skills will open up numerous new opportunities in the job market: typical commercial, administrative and organizational activities in secretariats and administrative offices are in demand in companies in almost all sectors of the economy.
You will also gain business knowledge that you can demonstrate on the job market.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).