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Certificates: Certificate "Office Manager with MS Office"
Microsoft Project" certificate -
Additional Certificates: Microsoft Office driver's license" certificate
Certificate "Office organization"
"Driving license for digital competence" certificate
Certified Business Administrator" certificate -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
Modulprüfungen Microsoft Office Führerschein
Führerschein für digitale Kompetenz
Certified Business Administrator -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 17 Weeks
Computer basics
Computer basics (full-time 5 days/part-time 10 days)
The computer and its components
First steps in the browser (profiles, synchronization, privacy options)
Operating systems and software
Getting started with Windows 11 (clipboard history, virtual desktop)
Using Windows 11 apps
Working with desktop apps and windows
Getting to know File Explorer, file storage
Searching for and managing files and folders
Cloud storage (OneDrive/alternatives)
Making system settings
Useful apps
Printing with Windows 11
Important key combinations
Networks (WLAN, hotspot)
Access to public networks (VPN basics)
Password protection and data security management
Protection against viruses and malware
Ergonomic and environmental protection aspects
Comparison of classic search vs. AI response
Word processing with Microsoft Word
Word processing with Word (full-time 5 days/part-time 10 days)
Basics of text input and processing
Character, paragraph, page and document formatting
Numbering and structuring
Using format templates
Using tables, graphics and shapes
Saving, printing and protecting documents
Creating texts, letters and serial letters
Editing and correction functions
Designing page layouts and multi-page documents
Checking accessibility (ALT texts, check tool)
AI as a writing coach (shortening/rewording with clear style guidelines)
Spreadsheet calculation with Microsoft Excel
Spreadsheet calculation with Excel (full-time 10 days/part-time 20 days)
Basics of table editing
Working with formulas and functions
Formatting cells, editing and printing tables
Filling, moving and copying (auto-fill, flash preview)
Sorting and filtering data
Calculating with date and time
Creating and editing charts
Chart templates and chart layouts
Manage workbooks (sheet protection, workbook protection)
Use individual print settings
Using Excel templates
Formula help and troubleshooting with AI
Online basics with Internet browsers and Outlook
Online basics with Internet browsers and Outlook (full-time 5 days/part-time 10 days)
Internet, web and e-mail
Insight into the Internet
Working securely on the Internet (private mode, tracking protection, cookies)
Data protection and copyright
Online shopping and banking
Online communities and social networks
Getting to know Outlook
Creating and sending emails
Receiving and managing emails
Keeping track of emails (search, folders/categories)
Working with contacts and address book
Creating appointments and meetings
Create and manage tasks
Phishing analysis with AI based on anonymized sample emails
Presentations with Microsoft PowerPoint
Presentations with PowerPoint (full-time 5 days/part-time 10 days)
Get to know the user interface
Basics of working with presentations
Editing placeholders with text content
Copying and moving elements
Views and view areas
Working with different slide elements
Screen presentations
Text design (text fields, text markers, character formatting)
Using animations (transitions, music/sounds, video sequences, external links)
Working with your own templates (slide masters, design variants)
Printing and managing presentations
Creating and designing drawing objects
Using graphics and media clips
Placing and aligning objects
Organizational charts and other SmartArt graphics
Creating and designing diagrams
Accessibility (reading order, contrast, ALT texts)
Storyline design with AI
IT security
IT security (full-time 5 days/part-time 10 days)
Basic knowledge of cybercrime
Dealing with data and security
Network structures
Security in networks
Software updates
Encryption and password protection (two-factor authentication, passkeys)
Common malware
Targeted protection against viruses and malware
Use antivirus software and firewall
Data protection and backups
Phishing emails and social engineering
Secure communication on the Internet
Security on the internet and when using online services and social media
Incident management and responding to security incidents
Social engineering simulator: Analyze AI-generated phishing emails with triggers
Databases with Microsoft Access
Databases with Access (full-time 5 days/part-time 10 days)
What is Access?
Working with databases
Creating and managing databases
Creating and editing tables
Entering and editing data in tables
Relationships between tables
Field properties (data types, validation rules)
Searching, replacing and sorting data
Working with filters
Entering and editing data in forms
Creating forms (manually)
Working with queries
Creating queries
Editing database objects
Creating reports and labels
Working with reports
Defining indices
Printing data
AI as query coach: planning and formulating queries
Office organization
Office working environment (full-time approx. 4 days/part-time approx. 8 days)
Workplace organization
Video conferencing
Preparing presentations
Time and self-management
Setting priorities
Mail processing
Organization of appointments (full-time approx. 3 days/part-time approx. 6 days)
Planning appointments and meetings with MS Outlook
Event planning, business trip planning
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Business management basics for office professions (full-time approx. 5 days/part-time approx. 10 days)
Fundamentals of business management, forms of business, objectives, management
Organizational structure in companies/organizational charts
Management styles and techniques
Agendas/protocols
Fundamentals of accounting, offer and order management
Project work (full-time approx. 3 days/part-time approx. 6 days)
To consolidate the content learned
Presentation of the project results
Digital office (full-time approx. 3.5 days/part-time approx. 7 days)
Modern letter style, commercial correspondence, DIN 5008
Preparation of telephone calls
Template design, serial letters
Document management - digital and analog
Data protection, laws
Digitalization/digital transformation and working world 4.0
Phishing emails and spam filters
Email, voice messages, messenger services
Using search engines and applying filters
Online banking, online orders
File sharing - synchronizing, sharing and accessing files
Creating and changing passwords securely (two-factor authentication)
Practical project work and exam: Driving license for digital competence (full-time approx. 1.5 days/part-time approx. 3 days)
Fundamentals of business administration and accounting
Business law (approx. 2.5 days)
Legal forms
Purchase agreement
Company mergers/cooperations
Insolvency law
Taxes and legal aspects of business (approx. 0.5 days)
Fundamentals of business management
Basics of corporate taxation
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Annual financial statements: Balance sheet and P&L with introduction to accounting (approx. 7 days)
Objectives of annual financial statements
Structure of a balance sheet
Assets/liabilities
Inventory
Profit and loss account (P&L account)
Financial statements/period results with receivables/payables
Provisions
Reserves
Amortization
Effects of expenses on the annual financial statements
The graduated income statement
Analysis of the graduated income statement
Analysis of annual financial statements
Corporate goals and key figures (approx. 2 days)
Profitability
Return on equity
Profitability ratios
Liquidity ratios
productivity
Application of cost accounting in small companies (approx. 4 days)
Tasks of cost accounting
Terms used in cost accounting
Price calculation
Cost center accounting
Profit center accounting
Project work, certification preparation and certification examination (approx. 4 days)
Microsoft Project
Project planning with MS Project (approx. 4 days)
Basics of project management and introduction to MS Project
Basic principles of classic project planning
Overview of MS Project: versions, areas of application
User interface and basic setup
Creating projects, setting calendars
Getting to know basic functions
Project structuring and planning
Entering and structuring project data
Create activities, subtasks
Dependencies and links
Using project, work and resource calendars
Considering time buffers
Milestones and deadlines
Resource management
Resource types: labor, material, costs
Creating and assigning resources
Recognizing and eliminating resource overload
Managing resources efficiently
Project costs and budgeting
Scheduling and time control
Working with the Gantt chart
Network planning techniques (critical path, dependencies)
Dealing with activity restrictions, buffer times and overtime
Project tracking and controlling
Progress control and deviation analysis
Recording actual data, carrying out plan/actual comparisons
Cost and budget monitoring
Reports and visualization
Customize views, tables, masks and filters
Standard reports and user-defined dashboards
Export data (e.g. to Excel or PDF)
Project work (approx. 1 day)
To consolidate the content learned
Presentation of the project results
Changes are possible. The course content is updated regularly.
After completing the course, you will have basic skills in MS Office programs. You will also be familiar with office administration, have sound cross-sector knowledge of the professional workflow of an office and be proficient in modern communication techniques. You will be able to take on administrative and organizational tasks in the secretariat and administration and complete commercial work orders independently. With the "Driving license for digital competence", you will also acquire meaningful proof of your current knowledge of digital office work. During the course, you will also familiarize yourself with the commercial and business management mindset and acquire or deepen your knowledge of accounting.
You will also be able to professionally create and structure projects in MS Project, efficiently plan resources and reliably manage schedules. You will be able to create meaningful project reports, set up an internal reporting system and prepare individual project views in a targeted manner.
The course is aimed at people who would like to acquire or refresh their knowledge of basic business management and administrative and organizational office processes.
Your newly acquired knowledge will open up numerous new opportunities in the job market: typical commercial, administrative and organizational activities in secretariats and administrative offices are in demand in companies in almost all sectors of the economy.
With your MS Project skills, you will also qualify for tasks in project management, resource and schedule planning as well as internal reporting. This makes you a sought-after specialist for companies that want to manage projects efficiently and transparently.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).