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Certificates: Certificate "Office Manager with MS Office"
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Additional Certificates: Microsoft Office driver's license" certificate
Certificate "Office organization"
"Driving license for digital competence" certificate
Certified Business Administrator" certificate -
Examination: Practical project work with final presentations
Module exams Microsoft Office driver's license
Driving license for digital competence
Certified Business Administrator -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 16 Weeks
Computer basics
Computer basics (full-time 5 days/part-time 10 days)
The computer and its components
First steps in the browser
Operating systems and software
Getting started with Windows 10
Using Windows 10 apps
Working with desktop apps and windows
Getting to know Explorer
Managing files and folders
Searching for files and folders
Making system settings
Useful apps
Printing with Windows 10
Networks
Access to public networks
Password protection and data security management
Protection against viruses and malware
Ergonomic and environmental aspects
Word processing with Microsoft Word
Word processing with Word (full-time 5 days/part-time 10 days)
Basics of text input and processing
Character, paragraph, page and document formatting
Using format templates
Using tables, graphics and shapes
Saving, printing and protecting documents
Creating form letters
Editing and correction functions
Designing page layouts and multi-page documents
Spreadsheet calculation with Microsoft Excel
Spreadsheet calculation with Excel (full-time 10 days/part-time 20 days)
Basics of table editing
Working with formulas and functions
Formatting cells, editing and printing tables
Filling, moving and copying
Calculating with date and time
Creating and editing diagrams
Using individual print settings
Manage workbooks
Using chart templates and chart layouts
Using Excel templates
Sorting and filtering data
Online basics with Microsoft Outlook
Online basics with Internet browsers and Outlook (full-time 5 days/part-time 10 days)
Internet, web and e-mail
Insight into the Internet
Working safely on the Internet
Data protection and copyright
Working with search engines, online dictionaries and translation tools
Online shopping and banking
Online communities and social networks
Getting to know Outlook
Creating and sending emails
Receiving emails
Keeping track of your emails
Working with contacts and address book
Organizing appointments and meetings
Manage folders, items and emails
Presentations with Microsoft PowerPoint
Presentations with PowerPoint (full-time 5 days/part-time 10 days)
Overview
The user interface
First steps with PowerPoint
Basics of working with presentations
Editing placeholders with text content
Copying and moving elements
Using the PowerPoint help function
Using views in PowerPoint effectively
Working with different slide elements
Screen presentations
Basic text design
Working with your own templates
Printing and managing presentations
Creating and designing drawing objects
Using graphics and media clips
Placing and aligning objects
Organizational charts and other SmartArt graphics
Create and design diagrams
IT security
IT security (full-time 5 days/part-time 10 days)
Basic knowledge of cybercrime
Dealing with data and security
Network structures
Security in networks
Software updates
Encryption and password protection (including two-factor authentication)
Common malware
Targeted protection against viruses and malware
Use antivirus software and firewall
Data protection and backups
Phishing emails and social engineering
Secure communication on the Internet
Security on the internet and when using online services and social media
Incident management and responding to security incidents
Databases with Microsoft Access
Databases with Access (full-time 5 days/part-time 10 days)
Working with databases
Creating and managing databases
What is Access?
Using the Access help function
Entering and editing data in tables
Creating and editing tables
Relationships between tables
Field properties
Searching, replacing and sorting data
Working with filters
Entering and editing data in forms
Creating forms (manually)
Working with queries
Creating queries
Editing database objects
Creating reports and labels
Working with reports
Defining indices
Printing data
Office organization
Office working environment (full-time approx. 4 days/part-time approx. 8 days)
Workplace organization
Video conferencing
Preparing presentations
Time and self-management
Setting priorities
Mail processing
Organization of appointments (full-time approx. 3 days/part-time approx. 6 days)
Planning appointments and meetings with MS Outlook
Event planning
Planning business trips
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Business management basics for office professions (full-time approx. 5 days/part-time approx. 10 days)
Fundamentals of business management
Company forms, goals, management
Organizational structure in companies/organizational charts
Management styles and techniques
Agendas/protocols
Fundamentals of accounting
Offer and order management
Project work (full-time approx. 3 days/part-time approx. 6 days)
To consolidate the content learned
Presentation of the project results
Digital office (full-time approx. 3.5 days/part-time approx. 7 days)
Modern letter style
Commercial correspondence
DIN 5008
Preparation of telephone calls
Template design, form letters
Document management - digital and analog
Data protection, laws
Digitalization/digital transformation and working world 4.0
Phishing emails and spam filters
Email, voice messages, messenger services
Using search engines and applying filters
Online banking, online orders
File sharing - synchronizing, sharing and accessing files
Creating and changing passwords securely (two-factor authentication)
Practical project work and exam: Driving license for digital competence (full-time approx. 1.5 days/part-time approx. 3 days)
Fundamentals of business administration and accounting
Business law (approx. 2.5 days)
Legal forms
Purchase agreement
Company mergers/cooperations
Insolvency law
Taxes and legal aspects of business (approx. 0.5 days)
Fundamentals of business management
Basics of corporate taxation
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Annual financial statements: Balance sheet and P&L with introduction to accounting (approx. 7 days)
Objectives of annual financial statements
Structure of a balance sheet
Assets/liabilities
Inventory
Profit and loss account (P&L account)
Financial statements/period results with receivables/payables
Provisions
Reserves
Amortization
Effects of expenses on the annual financial statements
The graduated income statement
Analysis of the graduated income statement
Analysis of annual financial statements
Corporate goals and key figures (approx. 2 days)
Profitability
Return on equity
Profitability ratios
Liquidity ratios
productivity
Application of cost accounting in small companies (approx. 4 days)
Tasks of cost accounting
Terms used in cost accounting
Price calculation
Cost center accounting
Profit center accounting
Project work, certification preparation and certification examination (approx. 4 days)
Changes are possible. The course content is updated regularly.
After completing the course, you will have basic skills in MS Office programs. You will also be familiar with office administration, have sound cross-sector knowledge of the professional workflow of an office and be proficient in modern communication techniques. You will be able to take on administrative and organizational tasks in the secretariat and administration and complete commercial work orders independently. With the "Driving license for digital competence", you will also acquire meaningful proof of your current knowledge of digital office work. During the course, you will also familiarize yourself with the commercial and business management mindset and acquire or deepen your knowledge of accounting.
The course is aimed at people who would like to acquire or refresh their knowledge of basic business management and administrative and organizational office processes.
Your newly acquired knowledge will open up numerous new opportunities in the job market: typical commercial, administrative and organizational activities in secretariats and administrative offices are in demand in companies in almost all sectors of the economy.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).