Transformation Manager with Design Thinking

The course begins by introducing Design Thinking as an approach to problem-solving and developing new ideas. It then covers the key areas of transformation management and, against this backdrop, introduces the concepts of Industry 5.0, the Internet of Things (IoT), and digital transformation. You’ll also learn fundamental project management techniques and gain the ability to assess the challenges posed by current change processes in companies.

  • Certificates: Design Thinking" certificate
    Transformation Manager" certificate
  • Additional Certificates: "Industry 5.0 Transformation Expert" Certificate with TÜV Rheinland-Certified Qualification
    Basic certificate in project management (GPM)® from PM-Zert
    Certificate "Change Manager (IHK)"
  • Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
    Transformation Expert Industrie 5.0 mit TÜV Rheinland geprüfter Qualifikation
    Zertifizierung durch die PM-ZERT, Zertifizierungsstelle der GPM Deutsche Gesellschaft für Projektmanagement e. V.
    (Change Manager:in zertifiziert durch die IHK)
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 13 Weeks

Design Thinking

Introduction to Design Thinking (approx. 1.5 days)

Design Thinking process at a glance

The most important rules and phases of Design Thinking

Practice-oriented approaches and applications

Digital tools and AI in the innovation process


Phase 1: Research (approx. 0.5 days)

Methods of user-centered research

Interview techniques and needs analysis

AI-supported research and information processing


Phase 2: Synthesis (approx. 0.5 days)

Analysis and structuring of findings

Development of problem definitions and personas

Visualization and clustering of results


Phase 3: Ideation (approx. 0.5 days)

Creative techniques for developing ideas

Methods for finding and evaluating solutions

Use of generative AI in the ideation process


Phase 4: Prototyping (approx. 0.5 days)

Development of initial solution approaches and mockups

Introduction to rapid prototyping and click dummies

Digital tools for the visualization of concepts


Phase 5: Testing (approx. 0.5 days)

Methods for carrying out tests and feedback rounds

Analysis and optimization of solution approaches

Iterative work and agile further development


Project work (approx. 1 day)

To consolidate the content learned

Presentation of the project results

Industry 5.0 Transformation Expert with TÜV Rheinland-Certified Qualification

Introduction to Industry 5.0 (approx. 2 days)

Industrial Revolutions and Stages of Development

From Industry 4.0 to Industry 5.0 – Distinctions, Commonalities, Technological Bridges

Core Principles of Industry 5.0: Human-Centricity, Resilience, Sustainability

Current Trends in Industry

Maturity Models and Business Assessment


Key Technologies for Industry 4.0/5.0 (approx. 2 days)

Collaborative Robotics (Cobots), Human-Machine Collaboration

Additive Manufacturing and 3D Printing

Sensor Technology and M2M Communication

Human-Machine Assistance Systems and XR

Digital Infrastructure and Data Management

Blockchain in the Supply Chain

Digital Twins and Smart Factory Components


Artificial Intelligence in a Human-Centered Workplace (approx. 4 days)

The Role of People in Digital Transformation

Generative AI and Machine Learning in Industrial Processes

Agentic AI – Autonomous AI Agents in Production, Quality Assurance, and Maintenance (Predictive Maintenance)

Physical AI and Autonomous Mobile Robotics

AI Labeling Requirements and Demonstration of AI Competence in Everyday Business Operations

Ergonomic Support Through Assistance Systems 

Human Decision-Making Authority Despite Automation

Upskilling and reskilling

Self-Organization, Empowerment, and Digital Leadership


Internet of Things and Services (approx. 2 days)

From IoT to AIoT (Artificial Intelligence of Things)

Intelligent and sustainable smart services

Edge analytics and the role of autonomous systems


Legal Framework and Data Security (approx. 3.5 days)

GDPR, BDSG, NIS-2 Implementation Act, and Cybersecurity Enhancement Act

KRITIS and Cybersecurity

Cyber Resilience Act (CRA) – Reporting Requirements for Vulnerabilities, Relationship to Industrial Control Systems

EU AI Act – Risk Categories, Obligations for Providers and Operators

EU Data Act for machine and usage data

Industrial Accelerator Act and Clean Industrial Deal

Labor Law for the Protection of Employees


Ethics and psychosocial aspects (approx. 1.5 days)

Fairness, transparency, decision logic in AI

Responsibility and control mechanisms

Inclusion and diversity

Psychosocial effects of technological transformation


Digital Transformation and Agile Value Creation (approx. 2 days)

Digitization of Industrial Processes (Horizontal/Vertical)

A Comparison of Change Management 4.0 and 5.0

Agile Systems, Lean, and Smart Production

Sustainable Value Chains: Digital Product Passport (ESPR) and CSRD Reporting Requirements

Phase Plan for Implementing Transformation Projects


Project work, certification preparation, and the “Industry 5.0 Transformation Expert” certification exam with TÜV Rheinland-certified qualification (approx. 3 days)

Project management

Artificial intelligence (AI) in project management (approx. 1 day)

Presentation of specific AI technologies

Recommendations for dealing with AI

Prompting in a professional context


Context skills (approx. 3 days)

Governance, structures and processes

Strategy

Power and interests


Personal and social skills (approx. 1 day)

Personal communication


Technical skills (approx. 10 days)

Project design

Agile project management

Organization, information and documentation

Opportunities and risks

Requirements and goals

Scope of services and deliverables

Process and deadlines

Stakeholders

Resources

Costs and financing

Planning and control


Project work, certification preparation and certification examination in project management (approx. 5 days)

By PM-ZERT, certification body of the GPM Deutsche Gesellschaft für Projektmanagement e. V.

Change Manager (IHK)

Fundamentals of Industry 5.0 and Digital Transformation (approx. 3 days)

Industry 5.0 – Sustainable, Human-Centered, and Resilient

Developments from the Past to the Present

Digital Revolution or Natural Evolution

The Key Building Blocks for a Factory of the Future

The Impact of Industry 5.0 on the Economy and People

The Technical Foundation – Intelligent, Digitally Networked Systems and Production Processes

Digital Transformation as a Continuous Process of Development

Artificial Intelligence and Generative AI as Drivers of Transformation

Opportunities and Limitations of AI in Everyday Work Life

Legal Framework: The EU AI Act


Personal Adaptability in the Context of New Work (approx. 4 days)

The New Work Era

Putting People First

The New World of Work—More Digital, More Mobile, More Efficient, and More Connected

The Old Workplace—A Look Back

The New Workplace – Current Status

The Workplace of the Future—Video Conferencing, Remote Work, and Robots

Global Teams: The Key Building Blocks for Successful Global Collaboration and Teamwork

Self-organization and self-management in the New Work era

Agile Learning and Knowledge Management in the Digital Age

AI-powered tools for self-organization and knowledge management

An Overview of Models and Tools for Modern Conflict Management

The Opportunities of New Work and Work 5.0


Systems and Processes (approx. 3 days)

Process Analysis with a Focus on Digital Transformation

AI-powered process mining for process optimization

Lean Management – Rethinking Leadership Processes

Design Thinking – An Insight into the New Approach to Problem Solving and Idea Generation

AI as an ideation partner in Design Thinking

Scrum – An Approach to Agile Project and Product Management


Change and Innovation Management (approx. 5 days)

Analyzing Change—The Beginning of the Change Process

Tools and Instruments in the Change Process

AI-powered analysis and forecasting tools in the change process

Designing a Change Architecture—The “Core Competency” in Change Management

Success Factors in Change Management

Dealing with Resistance

The Importance of Change Communication

Generative AI in Change Communication

Innovation Management – Change Management as a Driver of Innovation

The Innovation Process: Planning, Implementation, and Performance Monitoring

AI as a Driver of Innovation for New Business Models


Change Monitoring in Change Processes (approx. 2 days)

Agile Reporting – Progress Tracking

AI-Powered Reporting and Data Analysis

Communication Controlling—Planning, Management, and Monitoring of Corporate Communications

AI-powered sentiment analysis in communication management


Project work (approx. 3 days)

To consolidate the content learned

Presentation of the project results



Changes are possible, the course content is updated regularly.

The design thinking approach can be used to develop innovative and user-centered solutions for complex challenges. You will get to know the principles and the structured, iterative process of design thinking and learn how practice-oriented tools, digital tools and artificial intelligence support creative and interdisciplinary innovation processes.

You will also learn important technical terms and processes relating to the new industrial revolution and have knowledge of the introduction and support of digital transformation in the company. You will also master basic project management techniques and be able to apply them. You will also understand how important change and innovation are for business success and know the impact of changing processes and structures on the working environment.

The course is aimed at business-oriented individuals who are facing the entrepreneurial challenges of digitalization and would like to introduce or support it in their company and team.

Design thinking was initially an innovative method for product development, but it has now spread to the entire corporate culture and is therefore in demand across all industries.

Furthermore, specialists with expertise in the field of Industry 4.0 and knowledge of project management are not only finding employment in large industrial companies. Small and medium-sized companies that want to participate in the digital transformation are also looking for qualified personnel with knowledge of Industry 4.0. In addition, interdisciplinary knowledge of digital processes is in demand across all sectors.

Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.

 

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge.

0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.

Contact

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.