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Certificates: TOEIC® certificate (Test of English for International Communication)
Certificate "Strategic Purchasing" -
Additional Certificates: Certificate "Purchasing Management 4.0 with TÜV Rheinland certified qualification"
Certificate "Process manager with TÜV Rheinland certified qualification"
Certificate "Process optimization with Lean, Kaizen and CIP" -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
TOEIC®-Test (Test of English for International Communication)
Einkaufsmanagement 4.0 mit TÜV Rheinland geprüfter Qualifikation
Prozessmanager:in mit TÜV Rheinland geprüfter Qualifikation -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 16 Weeks
Business English
General language part (approx. 4 days)
Basic structures of the English language
Tenses (simple, continuous, perfect), questions
Active/passive voice
Adjective/adverb
Modal verbs
Conditional
British and American English
Important idioms
Presenting in English
Communicative part (approx. 5 days)
Establishing and maintaining customer contacts, telephone calls, correspondence
Presentation of business visits
Dealing with complaints
Describing products
Writing letters and emails using common phrases on topics such as orders, quotations
Communicating the hierarchical structure of the company
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Business English (approx. 6 days)
Writing business correspondence
Influencing
Professional discussion of topics such as company structure, marketing and sales
Reporting on market analyses, discussion of financial trends
On a business trip: At the reception, in the hotel, in the restaurant
Appearance in meetings
Describing processes and procedures
Conducting negotiations and reaching agreements
Developing and communicating plans/projects
Preparing presentations
English-language job descriptions
Anglo-Saxon application process
Writing the CV
Interview: confident presentation of experience and qualifications
Project work, certification preparation and TOEIC® certification exam (approx. 5 days)
Purchasing management 4.0 with TÜV Rheinland-certified qualification
Purchasing 4.0: What is it and where is it going? (approx. 1.5 days)
Change in procurement in the digital age
Digitalization in purchasing
Centralized vs. decentralized purchasing
Back door selling
Maverick buying
Procurement marketing
Structuring the supply chain
Analysis methods
Basics of supply (approx. 1 day)
Target triangle of modern purchasing within the value chain
Purchasing cards, bullwhip effect
Advanced/Autonomous Procurement
Supplier Management 4.0 - eProcurement (approx. 0.5 days)
Introduction of e-procurement and Procure2Pay, e-invoicing
Strategic analyses (approx. 2 days)
ABC analysis: Procedure and possible applications
XYZ analysis: selection of inventory strategies
Supply strategies: single, global or unit sourcing
Basic data for the development of supply chain and purchasing strategies
Early Involvement
Volume bundling
Supply Chain Reference Model (SCOR)
Balanced scorecard and strategy maps
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Inquiry and tender (approx. 2 days)
Inquiries for goods and services
Inquiry strategies: Price inquiries
Service description
Rules for handling inquiries and tenders
Offer analysis: composition of costs
Simple, partial or weighted multi-factor comparison
Supplier selection and supply chain management (approx. 2.5 days)
Strategic 360° supplier selection
SCOPE supplier selection process
Segmentation of the supplier portfolio
Risk assessment
Supplier certification
Supplier audits
Supplier classification and evaluation
Supplier policy
Supplier homepage
Portfolio analyses/portfolio matrices
Interface management
Supply chain management
Process optimization and design
E-procurement solutions
Electronic catalogs
Electronic order management
Product Information Management (PIM)
Electronic Data Interchange (EDI)
Basics of procurement strategies (approx. 0.5 days)
Make-or-buy analyses
Price structure and value analysis (approx. 2 days)
Composition of a price
Price calculation with the "50-25-25" formula
Cost accounting methods
Performance management
KPI
Performance evaluation
Partial cost accounting (contribution margin)
Break-even analysis
Price regression
Best practice
Price structure analysis in the supply chain
Valuation and methodology
Value management, value engineering, value analysis
Contractual agreements (approx. 2 days)
Use of price escalation clauses
Learning curve and bonus agreements
Quality management
Agreements with suppliers
Supplier rating system
Legal issues in purchasing and data protection (approx. 1 day)
Sustainability in the supply chain
Supply chain due diligence law
DSGVO
IT cybersecurity
Agile purchasing organization (approx. 0.5 days)
Strategic and operational purchasing
Lead buying in the supply chain
Purchasing controlling (approx. 1.5 days)
Objectives and tasks of purchasing controlling
Methods for developing key figures
Professional service in the supply chain
Service providers
Hard savings vs. soft savings
Success in purchasing
Design of purchasing reports
Supplier and supply chain controlling
Project work, certification preparation and certification exam "Purchasing Management 4.0 with TÜV Rheinland certified qualification" (approx. 3 days)
Process manager with TÜV Rheinland-certified qualification
Basics of process management (approx. 3 days)
Understanding and terms in process management
Advantages of process management
Basic principles of process management
Benefits of process management
Components/characteristics of processes
Types of business processes (primary and secondary)
Structural/process organization
Strategic and operational process management
Overview of the most important process management methods: Six Sigma, Lean Management, BPR, Balanced Scorecard, PDCA and Kaizen
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Operational process management (approx. 8 days)
Operational process management cycle (process life cycle)
Methods of process identification and recording
Methods of identification such as SIPOC and IAO
Process landscape/map/process model
Structuring options for the process model
Methods of process mapping (from interviews to workshops) and storyboarding
Creativity in process management (e.g. mind mapping)
Methods and tools for process analysis
Methods and tools for process modeling and documentation
Modeling of flowcharts
Deriving operational process goals from strategic goals
Overview of management methods for optimization
Developing target processes from optimization
Change management during process rollout
Dealing with resistance and conflicts
Executing, controlling and monitoring processes
KPIs for process control and monitoring
Introducing CIP
Strategic process management (approx. 2 days)
Define corporate strategy
Determine goals and derive need for action, plan measures
Use KPIs
Define business model and structure
Use balanced scorecard
Plan and control processes strategically
Integrate strategic and operational process management
Process-oriented organization (approx. 4 days)
Challenges in the design and management of the process-oriented organization
Setting up BPM governance
Elements of BPM governance - from roles and documentation to process audits
Making the process model known
Aligning technology with processes
Roles in process management
Introducing and implementing role concepts for process and line
Leadership in the process-oriented organization: leadership skills, defining management processes, establishing learning organizations, promoting a process-oriented culture
Project work, certification preparation and certification examination "Process manager with TÜV Rheinland certified qualification" (approx. 3 days)
Process optimization with Lean, Kaizen and CIP
What is CIP/Kaizen/Lean? (approx. 0.5 days)
Definition, goals, benefits (CIP vs. Kaizen vs. Lean)
Principle of small steps
Historical development of the CIP (approx. 1 day)
Supply/demand orientation
Japanese corporate culture
Toyota Production System
Development of modern quality and management systems (e.g. TQM)
Overview of maturity level and assessment models (EFQM)
Framework conditions for successful CIP (approx. 0.5 days)
Role of management
Communication and transparency
Employee participation
Corporate culture and motivation
Interface and team management
Quality management principles (e.g. ISO 9001)
Philosophy of CIP/Kaizen (approx. 1 day)
The five central principles
Internal customer/supplier principle
Interaction of innovation, standard and kaizen
Tasks of management and employees
Customer requirements and satisfaction (approx. 1.5 days)
Market and stakeholder analysis
Kano model
Requirements and wishes
CTQ methods (Translation Matrix, CTQ Tree)
Vuca and agility
Integrated management systems
Process optimization: Efficiency for the benefit of customers - Lean management: Value and waste (approx. 1 day)
Philosophy: Focus on customer requirements
Productivity - Quality - Availability - Flexibility
Value creation and non-value creation
The 7 types of waste (TIMWOOD)
3 MU: Muda, Mura, Muri
Implementation of Kaizen and CIP (approx. 1 day)
Prerequisites for Kaizen in the company
Development of a continuous improvement culture
5S method/5A campaign
Kaizen as a management system
Kaizen roadmap
Synchronize processes (approx. 0.5 days)
Production in the customer cycle
Cycle time, cycle time, throughput time
Cell logic
One-piece flow
Pull principle (supermarket) and push principle
Just-in-time logistics [JIT]
Value stream analysis (approx. 0.5 days)
Value stream mapping (actual and target value stream)
Value added quotient [WQ]
Visualization: benefits, symbols, data box
Level production/Heijunka (approx. 0.5 days)
Heijunka vs. series
Heijunka box
Batch size 1
Application example
Increasing the number of cycles
Kanban flow system (material and information flow)
Improve production facilities (approx. 0.5 days)
Total Productive Maintenance (TPM) incl. autonomous maintenance
Key process indicators (KPIs, OEE)
Minimization of set-up times (SMED)
Standardize processes (approx. 1 day)
Quality policy standardization
Advantages of standards
Standards in the company
Questions about the standard
Defining processes, from the process landscape to the process description
Visualization
3 process states
Worker self-check
Controlling processes (approx. 2.5 days)
ISO 9001 requirements (4.4, 8.1, 8.5.1): Customer key figures (Cpk/Sigma level)
Process management
Process analysis
Standard tools: Q7 and M7
Process efficiency analysis
AI-supported data analysis, statistical process control [SPC]
SPC in series production: interpreting quality control charts [QRK], automation (Jidoka)
Evaluation models (approx. 1 day)
PDCA: Improvement of improvement
Self-assessment maturity level ISO 9004 and EFQM
Management assessment according to ISO 9001
6-W questioning technique
4-M/7-M checklists
Benchmarking and best practice
Balanced Scorecard (BSC)
Hoshin Kanri, X-Matrix
AI-supported evaluation of trends, key figures and assessments
Measurement of customer and employee satisfaction
Error prevention and systematic problem solving (approx. 2 days)
Development according to customer requirements
Risk management: risk landscape, matrix [FMEA]
Poka Yoke, error classification, error culture/Hansei
Internal audits
Customer communication: complaint management, 8D report
10 steps to problem solving with tools (Q7, M7)
Root cause analysis: 5 Why, 6 W (Root Causes)
A3 problem solution sheet
AI-based pattern recognition for error and quality data
Empowering employees (approx. 1 day)
Ownership and entrepreneurship
Roles of managers and employees
Change management
Promoting employees (TWI)
Employee satisfaction
Competence and awareness, knowledge management (ISO 9001)
Idea management (BVW)
Teamwork in a lean context
Quality Circle [QC]
Agile methods
Community of Practice (CoP)
Coaching Kata and Improvement Kata
Visual Management and Shopfloor (approx. 0.5 days)
Principles of visual control
Visual process control, Andon (traffic light)
Store floor management
Digital dashboards and AI-supported process visualization
Quality controlling - finances (approx. 0.5 days)
Quality cost model, conformity/defect costs, rule of 10 (as a mental model)
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible. The course content is updated regularly.
After this course, you will have knowledge of operational and strategic purchasing tools, as well as in the areas of price analysis, costing and negotiation. You will also be familiar with supply chain management, supplier selection and methods for price analysis and calculation. You are familiar with approaches, process models and systems to make processes even more successful and can recognize the permanent opportunity for improvement. You have the necessary expertise to implement these improvements and the right understanding of a functioning lean philosophy in the company.
You will also improve your English language skills in a practical way so that you can be successful in the international workplace. The course concludes with the internationally recognized TOEIC® test, which provides you with the best possible proof of your acquired knowledge.
The course is aimed at purchasing employees who wish to work in strategic functions or in strategic purchasing.
The additional English qualification is useful for anyone for whom a solid command of the English language is important for their professional tasks.
Specialists in the field of Strategic Purchasing are in demand at modern companies in all sectors. Your new skills will open up career opportunities in a wide range of fields.
The informative TOEIC® test gives you a detailed insight into the language skills you have acquired, making it easier for you to enter and advance in your career.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).