In this course, you will become familiar with the various modes of transportation and the key workflows in the freight forwarding industry, and you will learn how to handle them in compliance with the law. You will also improve your English language skills for everyday professional use.
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Certificates: TOEIC® certificate (Test of English for International Communication)
Certificate "Forwarding" -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
TOEIC®-Test (Test of English for International Communication) -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 8 Weeks
Business English
Basics of professional English communication (approx. 4 days)
Basic structures of the English language in a professional context
Tenses (simple, continuous, perfect)
Formulation of questions
Active/passive voice
Adjective/adverb
Modal verbs
Conditional
Differences between British and American English in everyday working life
Important idioms in professional language
Presenting in English
Communicative part (approx. 5 days)
Establishing and maintaining customer contacts, telephone calls, correspondence
Artificial intelligence for formulating and optimizing English business communication
Greetings and introductions during business visits
Dealing with complaints
Describing products
Writing letters and emails with common phrases on topics such as orders or quotations
Describing company structures in English
Business English (approx. 6 days)
Writing business correspondence
AI support for English-language emails and letters
Arguing convincingly in a professional context
Explaining company structure, marketing and sales in English
Reporting on market analyses, discussing financial trends
AI for analyzing and preparing information
Communication on business trips: Reception, hotel, restaurant
Appearance in meetings
Describing processes and procedures
Conducting negotiations and reaching agreements
Developing and communicating plans and projects
Preparing presentations
AI tools for structuring and optimizing the language of presentations
English-language job descriptions
Anglo-Saxon application process
Writing a CV in English
Interview: confident presentation of experience and qualifications
Project work, certification preparation and TOEIC® certification exam (approx. 5 days)
Forwarding
Freight Forwarding (approx. 3 days)
Freight Forwarders and Warehouse Logistics Specialists in the Freight Transportation Industry
Performance Characteristics of Modes of Transport
Selection Criteria for Modes of Transport (AI-Supported)
The capacity of individual modes of transport
Areas of Responsibility and Legal Status
Rights and obligations as a freight forwarder under the German Commercial Code (HGB)
Supply Chain Due Diligence Act (LkSG)
Freight Forwarding, Freight, and Warehousing Contracts
Opportunities and Limitations of AI in Day-to-Day Freight Forwarding Operations
Domestic and international truck freight transport (approx. 2 days)
Freight orders in domestic road freight transport
National license for commercial road freight transport
Vehicle Types—Dimensions and Vehicle Weights
Freight orders in international road freight transport
CMR Law, CMR Waybill
Accompanying documents in international freight transport
AI-powered route planning and document generation
Profitability Analyses (approx. 1 day)
Calculation of transportation costs in road freight transport
Distinction between fixed and variable costs
Make-or-buy decision for in-house or outsourced transportation
AI-supported cost calculation
Transportation of dangerous goods (approx. 1 day)
Transportation of dangerous goods by road
Legal basis according to GGVSEB
Dangerous goods classes and packaging groups
Rail freight transport (approx. 1 day)
Legal bases and freight contract
Types of freight wagons
Combined transport (approx. 1 day)
Types of combined transport
National and international transport network
Liability and Insurance (approx. 2 days)
General German Freight Forwarder Terms and Conditions
Legal Nature of the ADSp
Liability as a Freight Forwarder and Carrier
Handling Claims
AI Support for Identifying and Handling the Causes of Claims
Insuring Goods
Premium Calculation and Liability Limits
Transportation types and cost calculations (approx. 1 day)
Groupage and system transport
Transportation cost calculation
CEP services
Sea freight and inland waterway transport (approx. 3 days)
Legal bases and contract of carriage
Ship types
Transport price calculation in sea freight traffic
Dimension and weight rates
Surcharges and discounts of shipping companies
Inland waterway transport
Federal waterway network
Air freight transport (approx. 2 days)
Legal bases in air freight transport
Freight contract and air waybill
Calculation of air freight costs
The TACT tariff
Groupage cargo in air freight traffic
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible, the course content is updated regularly.
After completing the course, you will be familiar with the key workflows in the freight forwarding industry and will be able to implement them in practice in a legally compliant manner. You’ll be familiar with the various modes of transportation—by ship, plane, or rail—and will know how to calculate transportation costs. In addition, you’ll have knowledge of how and under what legal frameworks dangerous goods are transported, and you’ll know how AI can support day-to-day freight forwarding operations.
You will also improve your English skills for typical communication situations in everyday international working life and take the internationally recognized TOEIC® test to prove your acquired knowledge.
The course is aimed at people with professional experience or training in commercial, transportation or logistics areas.
The additional English qualification is useful for anyone for whom a solid command of the English language is important for their professional tasks.
Specialists in the field of freight forwarding are in demand at companies of all sizes in the areas of goods and freight transportation. According to estimates by the Federal Ministry of Transport, increasing foreign trade linkages in the goods and freight transport sector will lead to a long-term rise in freight volume and freight transport performance by 2050. Knowledge of freight transportation and transportation law thus opens up career opportunities for you in a wide range of fields.
The informative TOEIC® test gives you a detailed insight into the language skills you have acquired, making it easier for you to enter and advance in your career.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).