The course begins by covering the theoretical concepts of the most common business fields, incorporating career-oriented German language instruction. You will then become familiar with the key work processes in the freight forwarding industry and learn how to handle them in compliance with legal requirements. You will learn about different modes of transportation and how to calculate transportation costs.
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Certificates: Goethe-Test PRO" certificate
Certificate "Forwarding" -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
Goethe-Test PRO -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 12 Weeks
Job-related German language support for the commercial and technical sector
Professional Communication in the Workplace (approx. 1 day)
Communication in Typical Professional Situations
Using job-related technical terms in a work context
Understanding job-related texts, work instructions, and company information
Understanding Conversations and Meetings in a Professional Context
Business Correspondence (approx. 2 days)
Layout and Design of Business Letters
Modern salutations and opening lines
Writing Customer-Focused Letters and Emails
AI-powered writing assistance for emails and letters
Reporting in the Workplace
Creating Cover Letters in Accordance with DIN 5008
Artificial Intelligence (AI) in Professional Communication (approx. 1 day)
Overview of AI Tools in the Professional Workplace
Using AI to Support Professional Correspondence
Creating and Optimizing Professional Texts with AI
Opportunities and Limitations of AI in Everyday Work
Professional field of communication management (approx. 3 days)
Communication in the company
Forms of communication in teams
Meetings and presentations
Conflict management
Conducting appraisal interviews
Conducting job interviews
Sales and consultation meetings
Writing offers
Trade fairs and product presentations
Processing complaints
Business Field (approx. 6 days)
Fundamentals of Human Resources, Management, and Labor Law
Fundamentals of Finance and Controlling
Structure and Content of Payroll Processing
Understanding and Interpreting Operational Analyses, Charts, and Statistics
Professional field of marketing (approx. 6 days)
Basics of advertising
Market analysis and market research
Online marketing and e-commerce
Marketing communication
Use of AI in the creation of marketing texts
Business Processes (approx. 7 days)
Restructuring and Process Management
Process Changes Within the Company
Digital Transformation
Energy Management and
Environmental Protection in the Company
Project Management
Occupational field logistics and trade (approx. 8 days)
Production and
Purchasing and procurement
Delivery and transportation
Retail trade
Project work, certification preparation and certification exam "Goethe-Test PRO" (approx. 6 days)
Forwarding
Freight Forwarding (approx. 3 days)
Freight Forwarders and Warehouse Logistics Specialists in the Freight Transportation Industry
Performance Characteristics of Modes of Transport
Selection Criteria for Modes of Transport (AI-Supported)
The capacity of individual modes of transport
Areas of Responsibility and Legal Status
Rights and obligations as a freight forwarder under the German Commercial Code (HGB)
Supply Chain Due Diligence Act (LkSG)
Freight Forwarding, Freight, and Warehousing Contracts
Opportunities and Limitations of AI in Day-to-Day Freight Forwarding Operations
Domestic and international truck freight transport (approx. 2 days)
Freight orders in domestic road freight transport
National license for commercial road freight transport
Vehicle Types—Dimensions and Vehicle Weights
Freight orders in international road freight transport
CMR Law, CMR Waybill
Accompanying documents in international freight transport
AI-powered route planning and document generation
Profitability Analyses (approx. 1 day)
Calculation of transportation costs in road freight transport
Distinction between fixed and variable costs
Make-or-buy decision for in-house or outsourced transportation
AI-supported cost calculation
Transportation of dangerous goods (approx. 1 day)
Transportation of dangerous goods by road
Legal basis according to GGVSEB
Dangerous goods classes and packaging groups
Rail freight transport (approx. 1 day)
Legal bases and freight contract
Types of freight wagons
Combined transport (approx. 1 day)
Types of combined transport
National and international transport network
Liability and Insurance (approx. 2 days)
General German Freight Forwarder Terms and Conditions
Legal Nature of the ADSp
Liability as a Freight Forwarder and Carrier
Handling Claims
AI Support for Identifying and Handling the Causes of Claims
Insuring Goods
Premium Calculation and Liability Limits
Transportation types and cost calculations (approx. 1 day)
Groupage and system transport
Transportation cost calculation
CEP services
Sea freight and inland waterway transport (approx. 3 days)
Legal bases and contract of carriage
Ship types
Transport price calculation in sea freight traffic
Dimension and weight rates
Surcharges and discounts of shipping companies
Inland waterway transport
Federal waterway network
Air freight transport (approx. 2 days)
Legal bases in air freight transport
Freight contract and air waybill
Calculation of air freight costs
The TACT tariff
Groupage cargo in air freight traffic
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible, the course content is updated regularly.
The course provides you with the necessary know-how for employment as a commercial and technical specialist, including job-related German language training, in order to achieve successful integration into the German labor market.
Furthermore, you are familiar with the key workflows in the freight forwarding industry and can implement them in practice in a legally compliant manner. You are familiar with the various modes of transportation—by ship, plane, or rail—and understand how transportation costs are calculated. In addition, you have knowledge of how and under what legal framework dangerous goods are transported, and you know how AI can support day-to-day freight forwarding operations.
The course is aimed at people with professional experience or training in commercial, transportation or logistics areas.
The course is also aimed at international professionals with a business or technical background who wish to improve their technical and job-related communication skills in order to enter the German job market.
Specialists in the field of freight forwarding are in demand at companies of all sizes in the areas of goods and freight transportation. According to estimates by the Federal Ministry of Transport, increasing foreign trade linkages in the goods and freight transport sector will lead to a long-term rise in freight volume and freight transport performance by 2050. Knowledge of freight transportation and transportation law thus opens up career opportunities for you in a wide range of fields.
In addition, the course provides you with job-specific German language training so you can draft business correspondence in accordance with current guidelines and communicate confidently with both internal and external stakeholders. With the “ alfatraining ” certificate, you can demonstrate the professional skills you’ve acquired, making it easier for you to enter the workforce and advance in your career.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).