Service and network technician (CompTIA A+ and Network+) with job-related German language training
Free of cost
by funding
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Certificates: Certificate "Service and network technician (CompTIA A+ and Network+) with job-related German language support"
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Additional Certificates: Certificate "Vocational German language support for the commercial/technical sector"
CompTIA A+" certificate
CompTIA Network+" certificate -
Examination: Practical project work with final presentations
Certification exam for vocational German language support
CompTIA A+ certification exams 220-1101 and 220-1102
CompTIA Network+ Certification Exam N10-009 -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 20 Weeks
Job-related German language support for the commercial/technical sector
General language skills (approx. 1 day)
Repetition of important grammar topics and application of complex linguistic structures of German grammar
Reading and understanding texts from different areas, global and selective reading comprehension
Improving listening comprehension
Correspondence in a professional environment (approx. 2 days)
Layout and letter design
Contemporary salutations and letter introductions
Customer-oriented letters and e-mails
Reporting
Cover letters according to DIN 5008
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Professional field of communication management (approx. 3 days)
Confident communication in the company
Forms of communication in teams
Meetings and presentations
Conflict management
Staff appraisals
Job interviews
Sales and consultation meetings
Writing offers
Trade fairs and product presentations
Complaints
Business career field (approx. 6 days)
Human resources, management and labor law
Finance and controlling
Payroll accounting
Professional field of marketing (approx. 6 days)
Advertising
Market analysis and market research
Online marketing and e-commerce
Company processes (approx. 9 days)
Restructuring, process management, process changes
Digital transformation
Changes in energy management and environmental protection
Project management
Occupational field logistics and trade (approx. 8 days)
production
Purchasing
Delivery and transportation
Retail trade
Project work, certification preparation and certification examination (approx. 5 days)
Network Administration: Service and Support (CompTIA A+)
Mobile devices (approx. 3 days)
Laptop hardware and components
Display components
Accessories and connections
Network connection for mobile devices
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Networks (approx. 3 days)
Connections, protocols and purposes of Transmission Control Protocol (TCP) and User Datagram Protocol (UDP)
Common network hardware
Protocols for wireless networks
Services provided by network hosts
Simple wired/wireless networks for small offices (Small Office/Home Office, SOHO)
Network configuration concepts (DNS, DHCP, VLAN, VPN)
Internet connection types and network types
Network tools
Hardware (approx. 4 days)
Basic cable types and connector types
RAM types
Memory devices
Main boards, central processing units (CPUs) and additional cards
Suitable power supply
Multifunction devices/printers
Printer consumables
Virtualization and cloud computing (approx. 2 days)
Cloud computing concepts
Customer-side virtualization
Hardware and network troubleshooting (approx. 4 days)
Best practices for problem solving
Problems related to motherboards, RAM, CPU and power supply
Problems with storage devices and RAID arrays
Video, projector and display issues
Common problems with mobile devices
Printer errors
Problems with wired and wireless networks
Project work/case study, certification preparation and certification exam (approx. 4 days)
CompTIA A+ 220-1101
Operating systems (approx. 4 days)
Basic features of different versions of Microsoft Windows
Suitable Microsoft command line tools
Windows 10 functions and tools
Suitable utilities of the Microsoft Windows 10 Control Panel
Suitable Windows settings
Configure Microsoft Windows network on a client/desktop
Application installation and configuration concepts
Common operating system types: Windows, Linux, macOS, Chrome OS, iPadOS, iOS, Android
Operating system installations and upgrades
Functions and tools of macOS/desktop operating systems
Functions and tools of Linux client/desktop operating systems
Safety (approx. 4 days)
Various security measures
Wireless security protocols and authentication methods
Detecting, removing and preventing malware with suitable tools and methods
Social engineering attacks, threats and vulnerabilities
Basic security settings in the Microsoft Windows operating system
Workstation configuration
Protection of mobile and embedded devices
Data destruction and disposal methods
Security settings for wired and wireless networks in small offices
Browser and relevant security settings
Software troubleshooting (approx. 4 days)
Troubleshooting problems with Microsoft Windows operating systems
Troubleshooting errors and security flaws on a PC
Procedures for removing malware
Problems with mobile device operating systems
Problems with the security of mobile devices
Operating systems
Workflows (approx. 3 days)
Documentation and support system information management
Change management
Backup and restore of a workstation
Security procedures
Environmental impact and local environmental controls
Prohibited content/activities and privacy, licensing and policy concepts
Appropriate communication techniques and professionalism
Scripting basics
Remote access technologies
Project work/case study, certification preparation and certification exam (approx. 5 days)
CompTIA A+ 220-1102
Network expert with CompTIA Network+ certification
Network concepts (approx. 4 days)
Open Systems Interconnection (OSI model)
Network devices, applications and functions
Cloud concepts and connectivity options
Common network ports, protocols, services and traffic types
Transmission media and transceivers
Network topologies, architectures and types
IPv4 network addressing
Network environments (SDN, VXLAN, ZTA, SSE, IaC)
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Network implementations (approx. 3.5 days)
Routing technologies
Configuring switching technologies and functions
Wireless standards and technologies
Factors of physical installations
Network operation (approx. 3 days)
Processes and procedures
Use of network monitoring technologies
Disaster recovery
Disaster recovery - DR
Implementing IPv4 and IPv6 network services
Contrasting methods of network access and network management
Network security (approx. 2.5 days)
Security concepts
Types of attacks and their effects
Application of network security functions, security measures and solutions
Network troubleshooting (approx. 4 days)
Troubleshooting methodology
Troubleshooting frequently occurring cable connection problems
Troubleshooting general network problems
Troubleshooting performance issues
Network software tools and commands
Project work/case study, certification preparation and certification exam (approx. 3 days)
CompTIA Network+ N10-009
Changes are possible. The course content is updated regularly.
You are familiar with the most common hardware and software technologies in companies and have the knowledge required to support complex IT infrastructures. You can assemble components according to customer requirements, install, configure and maintain devices, PCs and software for end users, correctly diagnose, solve and document typical hardware and software problems.
You will also have the essential knowledge and skills to competently design, configure, manage and troubleshoot any wired or wireless network.
The course also includes work-related German language support. Here you will learn how to draft business correspondence in accordance with current regulations and how to communicate confidently both internally and externally. The theoretical content from the most common business fields is supplemented by language components to ensure integration into the German job market.
IT beginners who want to acquire a good knowledge of hardware, software and operating systems, taking into account an integrative part.
Data networks play a key role in companies today and network specialists are in high demand for work with a wide range of hardware, software and network products. With a CompTIA Network+ certification, you will obtain a manufacturer-independent, globally recognized certification that will improve your career prospects in the IT industry and provide meaningful proof of your specialist knowledge. Network specialists are employed directly by IT security service providers as well as in-house by companies in all sectors.
The course also provides you with work-related German language training to enable you to write business correspondence in accordance with current regulations and to communicate confidently both internally and externally.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).