SAP Consultant Sales (SD) with ITIL® 4 Foundation in IT Service Management and PRINCE2® 7 Foundation in Project Management

Free of cost

by funding

The course will provide you with knowledge in the design, implementation and support of complex SAP solutions in the area of sales. You will also acquire knowledge of the IT Infrastructure Library (ITIL®) and PRINCE2® projects as well as the use of artificial intelligence in your job.
  • Certificates: Original SAP Consultant Certificate
    Certificate "ITIL® 4 Foundation in IT Service Management"
    Certificate "PRINCE2® 7 Foundation in Project Management"
  • Examination: Practical project work with final presentations
    SAP Consultant Certification Sales C_TS462_2022
    ITIL® 4 Foundation in IT Service Management
    PRINCE2® 7 Foundation in Project Management
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 20 Weeks

SAP Consultant Sales (SD): Application Associate - SAP S/4HANA Sales with additional qualification Materials Management (MM)

S4H00 SAP S/4HANA Overview (approx. 4 days)

Overview of SAP S/4HANA

Navigation, SAP Fiori, SAP Business Client, SAP Logon

System-wide concepts with organizational units, master data and transactions

Overview of financial accounting and logistics modules, mapping of the respective processes in SAP

Reporting, system structure and migration

SAP service offerings


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


S4500 Business Processes Sourcing and Procurement (approx. 8 days)

Overview and navigation

Processes and corporate structure in procurement

Procurement process

Procurement master data

Stock material compared to consumables

Request via self-service

Extended transactions in procurement

Automated procurement process

Evaluations and analyses


S4600 Business Processes in Sales (approx. 8 days)

Navigation with Fiori

Company structures

Sales processes at a glance

Master data

Automatic data determination and scheduling

Availability check

Collective processing

Further processes in Sales

Complaints processing

Monitoring and sales analyses


S4605 Sales Processes in Sales (approx. 10 days)

Introduction to

Corporate structures in sales

Order processing

Control of sales documents

Data flow

Special business transactions

Incompleteness

Partner functions in sales

Outline agreements

Material substitution, listing and exclusion

Discount in kind

Sales workshop


S4610 Delivery processes (approx. 4 days)

Idea and function of the delivery document

Basic organizational units for the delivery process

Control of the delivery

Goods issue process based on the outbound delivery

Processes and functions based on the outbound delivery


Project work/case study (approx. 6 days)

To consolidate the content learned

Optional and recommended as an intermediate test: SAP user certification in sales


S4H02 Fiori overview (approx. 3 days)

Introduction, technology and architecture, setup


S4615 Invoicing in Sales (approx. 4 days)

Billing in sales processes

Organizational units

Billing

Special billing types

Data flow

Creation of billing documents

Billing forms

Special business processes

Account determination

Interface between sales and finance


S4620 Pricing in Sales (approx. 6 days)

Condition technique in pricing

Configuration of pricing

Condition records

Special functions

Condition types

Pricing agreements

Introduction to condition contract management

Pricing workshop


S4650 Overarching topics in sales (approx. 6 days)

Influence of organizational structures

Copy control

Text control

Message control

Enhancements and customizations


SAP Learning Journey - Applying SAP S/4HANA Sales (approx. 1 day)


SAP Learning Journey - Managing Clean Core for SAP S/4HANA Cloud (approx. 1 day)


Project work/case study, certification preparation and SAP Consultant certification Sales (approx. 19 days)

ITIL® 4 Foundation in IT Service Management

Understanding the key concepts of IT service management (approx. 2 days)

Introduction to the service concept

The ITIL® qualification scheme

Definition of important terms in IT service management ITSM

Key concepts of value creation through services

Key concepts of relationship management


Basic conceptual building blocks of ITIL® (approx. 2 days)

The ITIL® Guiding Principles

Type, use and interaction of the Guiding Principles

The four dimensions of service management

The ITIL® Service Value Systems (SVS) and its components

The Service Value Chain, its activities and their interaction


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


The ITIL® Practices (approx. 3 days)

The seven most important ITIL® Practices

The purpose of the other eight ITIL® Practices


Project work, certification preparation and certification exam (approx. 3 days)

ITIL® is a registered trademark of AXELOS Limited, used with the permission of AXELOS Limited. All rights reserved.

PRINCE2® 7 Foundation in Project Management

Introduction to project management based on PRINCE2® (approx. 1 day)

Definition and characteristics of a project

Project control cycle of project management and the six project dimensions

Challenges in project management - why do projects fail?

Advantages of the PRINCE2® project management method

Customer-supplier environments

Projects in a commercial environment

Structure of the PRINCE2® method and its five integrated building blocks


The PRINCE2® basic principles (approx. 1 day)

The seven basic principles of PRINCE2®

Statements and contents of the basic principles

Relationship between the basic principles and the PRINCE2® topics

Adaptation of PRINCE2® to the project environment


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


The importance of people for PRINCE2® projects (approx. 1 day)

Change management

Leadership and management

Communication in the project


The seven topics of PRINCE2® (approx. 3 days)

Business case (benefits management approach and sustainability management approach)

Organization (project structure, roles and responsibilities)

Creation of plans

Quality planning and quality control

Risk management

Issue management

Controlling the progress of the project


The seven PRINCE2® processes (approx. 2 days)

Interaction of the seven PRINCE2® processes in the project process

Activities in the respective PRINCE2® processes

Preparing, steering and initiating a project

Controlling a phase

Managing product delivery

Managing phase transitions

Closing a project


Project work, certification preparation and certification exam (approx. 2 days)

PRINCE2® is a registered trademark of AXELOS Limited, used with the permission of AXELOS Limited. All rights reserved.



Changes are possible. The course content is updated regularly.

Knowledge of English is recommended.

As an SAP Sales Consultant, you have the necessary qualifications to provide your clients with comprehensive and competent support. The course will enable you to analyze company-specific processes in the area of sales and adapt the software to the specific needs of the company. Your professional profile will be enhanced by the SAP Consultant certification.

In addition, you have important specialist knowledge to evaluate and optimize the process and service quality of companies and are also familiar with the terms and concepts of the IT Infrastructure Library (ITIL®). You will also be able to work on PRINCE2® projects and be familiar with their processes and terminology. You will also be able to plan and implement IT projects and measure their success.

The course is aimed at people with a degree in economics or relevant professional experience in the commercial or administrative field, specialists and managers from the areas of sales and purchasing, materials management and logistics as well as IT specialists.

The globally standardized and recognized SAP certificate is one of the most important manufacturer certifications in the commercial sector. With your newly acquired knowledge and skills, you will improve your career opportunities across all sectors. Specialists in supply chain management, distribution and sales are in demand from both large and medium-sized companies in industry, trade and the service sector.

Your possible fields of activity lie in business and software consulting, development and user support and training.

With knowledge of IT service and project management with ITIL® and PRINCE2®, you have an additional qualification that is in high demand, especially in the IT sector.

Training partner of SAP® Germany

In cooperation with the SAP training partner alfatraining Bildungszentrum GmbH, we will qualify you for a job in industry and business.

You are directly connected to the SAP® Germany servers and learn on the original SAP® training system (IDES) in the latest version. This gives you the necessary practical experience during the course.

All SAP consultant courses also conclude with the original SAP certification. Our SAP instructors are qualified SAP consultants who will provide you with intensive support and prepare you optimally for the certification exam.

 

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face teaching via video technology.

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.
Contact
We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.