Quality officer with occupational health management

Free of cost

by funding

The course provides knowledge in the application of ISO DIN EN 9001 and the introduction of QM systems. You will also learn about the interdependencies between work and health, company integration management and the use of artificial intelligence (AI) in the workplace.
  • Certificates: Certificate "Quality representative with TÜV Rheinland-certified qualification"
    Certificate "Company health manager with TÜV Rheinland-certified qualification"
  • Examination: Practical project work with final presentations
    Quality officers with TÜV Rheinland-certified qualifications
    Company health managers with TÜV Rheinland-certified qualification
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 8 Weeks

Quality officers with TÜV Rheinland-certified qualifications

Basics of quality management (approx. 1 day)

Terms and definitions

Quality management

Quality management systems

Standards and guidelines


Process basics (approx. 1 day)

What is a process?

Process management according to ISO 9001

Identification of processes

ISO 9001 process model


Corporate environment (approx. 1 day)

Context of the organization

Interested parties

Scope of application


Management (approx. 1.5 days)

Commitment to the QM system

Quality policy

Responsibilities and powers


Planning (approx. 1 day)

Dealing with risks and opportunities

Quality objectives and planning

Planning changes


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Support (approx. 2 days)

Resources

Competence

Awareness

Communication

Knowledge of the organization, knowledge management

Documentation of the quality management system


Operation (approx. 2 days)

Operational planning

Requirements for products and services

Product development

Predictive failure avoidance with FMEA, QFD, Poka Yoke

External provision

Supply Chain Act (LkSG) and EU Sustainability Directive (CSDDD)

Production and service provision

Release of products and services

Control of non-conforming results


Evaluation of performance (approx. 1.5 days)

Monitoring and measurement

Internal audit

Management review


Improvement (approx. 1 day)

Non-conformity and corrective actions

Continuous improvement


Auditing and certification (approx. 1.5 days)

Fundamentals of auditing

Internal audits

Audit procedure

Auditing external providers or external parties

Certification audit


Communication (approx. 2 days)

Building blocks of communication

The iceberg principle of communication

The four-ears model

Communication behavior in audits


Project management (approx. 1 day)

Definition of project

Managing projects successfully


Total Quality Management (approx. 0.5 days)

Quality of an organization

ISO 9004: Guidance for achieving sustainable success

EFQM Model for Excellence


Project work, certification preparation and certification examination "Quality Officer with TÜV Rheinland certified qualification" (approx. 3 days)

Company health managers with TÜV Rheinland-certified qualification

Basics and framework conditions of a BGM (approx. 3 days)

Basics and definition of terms

Historical background

The course of illness over time

Legal basis of BGM

Basics of financing

Positive correlations between work and health

Effects of stress and resources on the health of employees

Importance of work design for maintaining health

Importance of management for health

Internal information and communication in occupational health management

Costs and benefits of occupational health management


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Organization, structure and participants in BGM (approx. 3 days)

Management tasks and processes

Needs analysis in BGM

BGM mission statement and strategy

Definition of goals in OHM (qualitative/quantitative goals, short/medium/long-term goals)

Establishment of the organization and sustainable anchoring in the company

Identification and involvement of relevant stakeholders

Definition of various BGM functions

Addressing responsibilities

Institutionalization of committees and processes


Analysis of workload (approx. 3 days)

Analysis methods (absence analyses, interviews, questionnaires, observation procedures, risk assessment of psychological stress factors)

Application scenarios and practical application

Costs and benefits of the various methods

Evaluation and handling of analysis results


Practical implementation of typical OHM measures (approx. 3 days)

Identifying, designing and implementing BGM measures in a targeted manner

Project management in BGM

Achieving goals in BGM

Return-to-work interviews and their role in BGM

Stress prevention measures

Measures for health-oriented organizational development

Measures for healthy personnel management

Measures to maintain a healthy life balance

Opportunities and risks due to demographic change


Evaluation and sustainability in OHM (approx. 2 days)

Evaluation of BGM goals

Definition of sustainability in BGM

Integration into existing management systems

Quality criteria of a BGM

BGM key figures and health reporting


Excursus: Company integration management (approx. 2 days)

Goals and procedures

Roles within the BEM

Funding agencies and resources

Success factors and obstacles

Legal basis - § 167 para. 1 & 2 SGB IX

Termination due to illness

Data protection, data storage, data transfer

Measures in the BEM


Project work, certification preparation and certification examination "Company health manager with TÜV Rheinland-certified qualification" (approx. 4 days)



Changes are possible. The course content is updated regularly.

Knowledge of quality-related activities is recommended for the course.

Once you have completed the course, you will be able to plan, introduce and maintain a quality management system and monitor its effectiveness. You will also have professional knowledge in the application of DIN EN ISO 9001 and in the planning of internal quality audits.

After the course, you will also have knowledge of the interdependencies between work and health. You will be able to analyze workloads, assess hazards and implement and evaluate typical OHM measures. You will also gain an insight into occupational integration management and its legal requirements.

The course is aimed at managers and employees who are entrusted with quality management, who are to implement a QM system in practice or who would like to develop in the area of quality management, as well as specialists and managers from production and service companies who are actively involved in the QM system and quality improvement.

Specialists in the field of quality management are in demand from both large and medium-sized companies in industry, trade and the service sector.

The additional qualification as a company health manager opens up further employment opportunities in larger companies or public institutions, with health insurance companies or health service providers.

Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.

 

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.
Contact
We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.