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Certificates: Certificate "Construction Quality Officer"
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Additional Certificates: Certificate "Quality representative with TÜV Rheinland-certified qualification"
Certificate "Quality management in the construction industry" -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
Qualitätsbeauftragte:r mit TÜV Rheinland geprüfter Qualifikation -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 6 Weeks
Quality officers with TÜV Rheinland-certified qualifications
Basics of quality management (approx. 1 day)
Terms and definitions
Quality management
Quality management systems
Standards and guidelines
Process basics (approx. 1 day)
What is a process?
Process management according to ISO 9001
Identification of processes
ISO 9001 process model
Corporate environment (approx. 1 day)
Context of the organization
Interested parties
Scope of application
Management (approx. 1.5 days)
Commitment to the QM system
Quality policy
Responsibilities and powers
Planning (approx. 1 day)
Dealing with risks and opportunities
Quality objectives and planning
Planning changes
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Support (approx. 2 days)
Resources
Competence
Awareness
Communication
Knowledge of the organization, knowledge management
Documentation of the quality management system
Operation (approx. 2 days)
Operational planning
Requirements for products and services
Product development
Predictive failure avoidance with FMEA, QFD, Poka Yoke
External provision
Supply Chain Act (LkSG) and EU Sustainability Directive (CSDDD)
Production and service provision
Release of products and services
Control of non-conforming results
Evaluation of performance (approx. 1.5 days)
Monitoring and measurement
Internal audit
Management review
Improvement (approx. 1 day)
Non-conformity and corrective actions
Continuous improvement
Auditing and certification (approx. 1.5 days)
Fundamentals of auditing
Internal audits
Audit procedure
Auditing external providers or external parties
Certification audit
Communication (approx. 2 days)
Building blocks of communication
The iceberg principle of communication
The four-ears model
Communication behavior in audits
Project management (approx. 1 day)
Definition of project
Managing projects successfully
Total Quality Management (approx. 0.5 days)
Quality of an organization
ISO 9004: Guidance for achieving sustainable success
EFQM Model for Excellence
Project work, certification preparation and certification examination "Quality Officer with TÜV Rheinland certified qualification" (approx. 3 days)
Quality management in the construction industry
Basics of quality management in the construction industry (approx. 1.5 days)
Importance of QM in the construction industry
Standards: ISO 9001, DIN EN 1090, VOB/B, overview of ESG/ISO 14001/ISO 45001
Roles, responsibilities and project phases
Quality planning (approx. 1.5 days)
Creating a project QM manual
Risk management and error prevention (FMEA)
Supplier and subcontractor qualification
Integration of sustainability and ESG criteria
Quality control (approx. 2 days)
Checklists, test documents, acceptance protocols
Dealing with defects and rework
Quality assurance during construction (BQÜ)
Documentation and construction site digitization (approx. 1 day)
Construction diary, documentation and archiving obligations
Digital documentation systems and cloud solutions
Mobile apps, QR/NFC-based checklists
Introduction to CDE and BIM integration
Communication (approx. 1.5 days)
Interface management between planning, construction management, trades
Communication with clients, authorities, subcontractors
Conflict avoidance and negotiation training
Change management through new QM methods
Audits and internal quality controls (approx. 0.5 days)
Internal audits vs. external certification
Creating audit checklists and audit reports
Tracking measures and lessons learned
AI and future trends in construction QM (approx. 0.5 days)
Use of AI in construction supervision (image analysis, drones)
Predictive quality management
Legal aspects and data protection in the use of AI
Future trends: automation, sustainability, ESG in the construction industry
Project work (approx. 1.5 days)
To consolidate the content learned
Presentation of the project results
Changes are possible. The course content is updated regularly.
Once you have completed the course, you will be able to plan, introduce and maintain a quality management system and monitor its effectiveness. You will also have professional knowledge in the application of DIN EN ISO 9001 and in the planning of internal quality audits.
You will also have basic knowledge of planning, documenting and monitoring quality standards throughout the construction phase.
The course is aimed at people with knowledge of (civil) engineering or architecture as well as specialists from related sectors with appropriate professional experience.
After the course, a wide range of career opportunities will open up in the field of construction management, project management or quality management at construction companies. You can work for engineering firms or as a consultant for construction companies that focus on sustainable and quality-oriented construction processes.
An additional qualification as a quality officer is in demand from companies of all sizes in industry, trade and the service sector. After the course, you can provide meaningful proof of your new skills with a TÜV Rheinland-certified qualification.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).