Project Management IPMA® Level D, ITIL® 4 Foundation in IT Service Management and PRINCE2® 7 Foundation in Project Management
Free of cost
by funding
-
Certificates: Certificate "IPMA® Level D - Certified Project Management Associate from PM-ZERT"
-
Additional Certificates: Certificate "ITIL® 4 Foundation in IT Service Management"
Certificate "PRINCE2® 7 Foundation in Project Management" -
Examination: Practical project work with final presentations
Certifications by PM-ZERT, certification body of the GPM Deutsche Gesellschaft für Projektmanagement e. V.
ITIL® 4 Foundation in IT Service Management
PRINCE2® 7 Foundation in Project Management -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
-
Language of Instruction: German
-
Duration: 12 Weeks
Project Management IPMA® Level D
Technical competencies (approx. 8 days)
Project design
Requirements and objectives
Scope of services and delivery objects
Procurement
Opportunities and risks
Agile project management
Stakeholders
Change and transformation
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Presentation options for project management using MS Project (approx. 10 days)
Introduction to MS Project
Process and deadlines
Organization, information and documentation
Project quality
Costs and financing
Resources
Planning and control
Competence area Personal and social skills (approx. 9 days)
Self-reflection and self-management
Personal integrity and reliability
Personal communication
Relationships and commitment
leadership
Teamwork
Conflicts and crises
Versatility
Negotiations
Result orientation
Competence area Context skills (approx. 3 days)
Strategy
Governance, structures and processes
Compliance, standards and regulations
Power and interests
Culture and values
Project work, certification preparations and certification exams in project management (approx. 10 days)
By PM-ZERT, certification body of the GPM Deutsche Gesellschaft für Projektmanagement e. V.
ITIL® 4 Foundation in IT Service Management
Understanding the key concepts of IT service management (approx. 2 days)
Introduction to the service concept
The ITIL® qualification scheme
Definition of important terms in IT service management ITSM
Key concepts of value creation through services
Key concepts of relationship management
Basic conceptual building blocks of ITIL® (approx. 2 days)
The ITIL® Guiding Principles
Type, use and interaction of the Guiding Principles
The four dimensions of service management
The ITIL® Service Value Systems (SVS) and its components
The Service Value Chain, its activities and their interaction
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
The ITIL® Practices (approx. 3 days)
The seven most important ITIL® Practices
The purpose of the other eight ITIL® Practices
Project work, certification preparation and certification exam (approx. 3 days)
ITIL® is a registered trademark of AXELOS Limited, used with the permission of AXELOS Limited. All rights reserved.
PRINCE2® 7 Foundation in Project Management
Introduction to project management based on PRINCE2® (approx. 1 day)
Definition and characteristics of a project
Project control cycle of project management and the six project dimensions
Challenges in project management - why do projects fail?
Advantages of the PRINCE2® project management method
Customer-supplier environments
Projects in a commercial environment
Structure of the PRINCE2® method and its five integrated building blocks
The PRINCE2® basic principles (approx. 1 day)
The seven basic principles of PRINCE2®
Statements and contents of the basic principles
Relationship between the basic principles and the PRINCE2® topics
Adaptation of PRINCE2® to the project environment
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
The importance of people for PRINCE2® projects (approx. 1 day)
Change management
Leadership and management
Communication in the project
The seven topics of PRINCE2® (approx. 3 days)
Business case (benefits management approach and sustainability management approach)
Organization (project structure, roles and responsibilities)
Creation of plans
Quality planning and quality control
Risk management
Issue management
Controlling the progress of the project
The seven PRINCE2® processes (approx. 2 days)
Interaction of the seven PRINCE2® processes in the project process
Activities in the respective PRINCE2® processes
Preparing, steering and initiating a project
Controlling a phase
Managing product delivery
Managing phase transitions
Closing a project
Project work, certification preparation and certification exam (approx. 2 days)
PRINCE2® is a registered trademark of AXELOS Limited, used with the permission of AXELOS Limited. All rights reserved.
Changes are possible. The course content is updated regularly.
You have sound knowledge of project management - strategic, technical, personal and social skills, e.g. in communication, teamwork and feedback. You are also familiar with MS Project software.
In addition, you have important specialist knowledge to evaluate and optimize the process and service quality of companies and are also familiar with the terms and concepts of the IT Infrastructure Library (ITIL®). You will also be able to work on PRINCE2® projects and be familiar with their processes and terminology. You will also be able to plan and implement IT projects and measure their success.
This course is aimed at prospective specialists and managers in project management who would like to expand their knowledge of ITIL® and PRINCE2® methods. Above all, people from the IT sector and network administration such as managing directors, consultants, organizational developers and IT managers benefit from an additional qualification in IT project management with ITIL® and PRINCE2®.
Upon successful completion of the course, you will receive the "Certified Project Management Associate (IPMA® Level D)" certificate from PM-ZERT. The certification is based on the ICB® (IPMA Competence Baseline®). This provides a detailed insight into your newly acquired qualifications in the field of project management and thus facilitates your career entry and advancement.
With knowledge of IT service and project management with ITIL® and PRINCE2®, you have an additional qualification that is in high demand, especially in the IT sector.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).