This course provides an introduction to the fundamentals of human resources management, personnel and organizational development, and knowledge management. You will also learn how to assess risks and implement and evaluate typical workplace health management measures.
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Certificates: Certificate "Fundamentals of Human Resources Management"
Certificate "Personnel and organizational developer with TÜV Rheinland certified qualification"
Certificate "Company health manager with TÜV Rheinland-certified qualification" -
Examination: Praxisbezogene Projektarbeit mit Abschlusspräsentation
Personal- und Organisationsentwickler:in mit TÜV Rheinland geprüfter Qualifikation
Betriebliche:r Gesundheitsmanager:in mit TÜV Rheinland geprüfter Qualifikation -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 12 Weeks
Fundamentals of human resources management
Fundamentals of Human Resources Management and Digitalization (approx. 3 days)
Roles, Objectives, and Importance of Human Resources Management in a Company
Structure and Organization of Human Resources
Human Resources Information and Statistics
Diversity Management in the HR Context
Digitalization and AI in Human Resources
Human Resources Management (approx. 5 days)
Tasks and Process Structures
Human Resources Management Tools
Digital and AI-powered HR information systems (e.g., chatbots or self-service portals)
Data Protection in Human Resources
Fundamentals of Labor Law (Types of Contracts, Rights and Obligations of Employers and Employees, Protected Rights)
Workforce Planning/Recruitment (approx. 4 days)
Objectives, Tasks, and Tools of Workforce Planning
Human Resources Management in Small and Medium-Sized Enterprises
Determining Staffing Needs and Staff Deployment
Candidate Management, Job Profiles, and Evaluation of Application Materials
Online Recruiting and the Candidate Journey
Job Interviews/Selection Processes
Hiring New Employees
Human Resources Development (approx. 2 days)
Significance and Objectives of Human Resources Development
Integrating Employee Development into Corporate Goals and HR Strategy
Performance Appraisals as the Basis for Employee Development Measures
Development Tools
Overview of digital learning offerings and AI-powered professional development tools
Employee Compensation (approx. 3 days)
Personnel Costs as a Key Performance Indicator in the Company
Overview of Forms of Compensation
Basics of Social Security and Payroll Tax
Gross-to-Net Logic, Non-Cash Compensation
Structure and Components of a Payroll Statement
Current Overview of Pay Transparency
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Personnel and organizational developer with TÜV Rheinland-certified qualification
Basics (approx. 5 days)
Introduction to personnel and organizational development
Definitions and technical terms
The challenge of change (internal and external view)
Developments and trends
Learning and learning situations (e.g. supervision, blended learning)
Change and change communication
Value orientation as a corporate culture
Resilience and psychological safety
AI competence (AI literacy): Data protection and copyright in the HR context
Team development (approx. 3 days)
Traditional and agile team development
From team to ensemble
Competence profiles and diagnosis
Motivations and sustainability concepts
Intercultural teamwork and conflict competence
Change and innovation (approx. 2 days)
New Work - a challenge (hybrid work design, employee experience)
Competencies - factors critical to success
Agile learning, design thinking
Change and innovation process
AI-supported communication
Knowledge management (approx. 1 day)
Knowledge acquisition and storage
Knowledge application and distribution
Evaluation of knowledge management systems
AI-supported knowledge management (FAQ bots)
Strategic personnel development (approx. 3 days)
Gamification elements in the learning context
Development stages and target measurements
Performance management
Differentiation between further education and training forms
Controlling
Use of AI in PD: needs analyses, personalized learning paths, content creation
Practical workshop (approx. 2 days)
Best Practice
Development of company trainings
Measuring success
Project work, certification preparation and certification exam "Personnel and organizational developer with TÜV Rheinland certified qualification" (approx. 4 days)
Company health managers with TÜV Rheinland-certified qualification
Fundamentals and Framework of a Workplace Health Management Program (approx. 3 days)
Fundamentals and Definitions
Historical Background and Trends in Illness Over Time
Legal foundations of workplace health management and the legal framework for the use of AI
Funding Basics
Overview of current AI technologies and areas of application in workplace health management
Interrelationships Between Work and Health: Stressors, Resources, Work Design (Hybrid Work/Working from Home)
The Importance of Leadership for Health
Internal company information and communication in workplace health management
Costs and Benefits of Workplace Health Management
Organization, Structure, and Stakeholders in Workplace Health Management (approx. 3 days)
Management Tasks and Processes
Needs Assessment in Workplace Health Management
Workplace Health Management (WHM) Mission Statement and Strategy
Defining Objectives in Workplace Health Management
Organizational Structure and Sustainable Integration into the Company
Role Evolution in Workplace Health Management—From Coordinator to Strategic Leadership Role
Key Stakeholders, Workplace Health Management Roles, and Responsibilities
Institutionalization of Committees and Processes
Workload Analysis (approx. 3 days)
Analysis Methods (absenteeism analyses, interviews, questionnaires, observation methods, risk assessment of psychological stress factors)
AI-supported analysis of health and absenteeism data for the early detection of health risks
Psychological stress caused by the use of AI as a separate assessment criterion
Application scenarios, effort, and benefits of the methods
Evaluation and handling of analysis results
Practical Implementation of Typical Workplace Health Management Measures (approx. 3 days)
Identifying, designing, and implementing workplace health management measures in a targeted manner
Project Management and Goal Achievement in Workplace Health Management
Return-to-Work Interviews and Their Role in Workplace Health Management
Generative AI for creating workplace health management concepts, communication materials, and health reports
Measures for stress prevention, health-promoting organizational development, health-promoting human resources management, and work-life balance
AI as a prevention tool for personalized, data-driven prevention programs
Opportunities and Risks Posed by Demographic Change
Evaluation and Sustainability in Workplace Health Management (approx. 2 days)
Evaluation of Workplace Health Management Goals
Definition of Sustainability in Workplace Health Management
Integration into existing management systems
Quality criteria for a Workplace Health Management program
AI-Supported Analysis of Workplace Health Management Metrics and Health Reporting
Side Note: Workplace Inclusion Management (approx. 2 days)
Objectives and Procedures
Roles within Workplace Integration Management (BEM)
Funding Agencies and Resources
Success Factors and Obstacles
Legal Basis – Section 167(1) & (2) of SGB IX
Partial Work Incapacity and Partial Sick Pay (Statutory Health Insurance Contribution Rate Stabilization Act)
Termination Due to Illness
Data Protection, Data Storage, Data Sharing
Measures under the BEM
Project work, certification preparation and certification examination "Company health manager with TÜV Rheinland-certified qualification" (approx. 4 days)
Changes are possible, the course content is updated regularly.
After completing this course, you’ll have a solid understanding of all key areas of human resources management. You’ll understand how modern HR works—from personnel administration and labor law to workforce planning and recruiting, all the way to employee development and compensation. At the same time, you’ll learn how digitalization and artificial intelligence (AI) are transforming the field of human resources.
You will also understand how HR and organizational development, skills development and agile formats influence structures and collaboration. You will be able to develop HR/OE strategies, introduce changes and evaluate their success. You will also have basic knowledge of change, innovation and knowledge management - including AI-supported working methods.
After the course, you will also have knowledge of the interdependencies between work and health. You will be able to analyze workloads, assess hazards and implement and evaluate typical OHM measures. You will also gain an insight into occupational integration management and its legal requirements.
The course is aimed at employees and specialists from the commercial and administrative sector, especially from human resources, but also at teachers and trainers who want to face the new entrepreneurial challenges of personnel and organizational development and introduce them in the company and in the team.
The course is also aimed at members of works and staff councils, personnel development learners, management representatives, employees of employers' liability insurance associations and occupational health and safety authorities, external consultants in occupational health and safety.
Employees with a sound basic knowledge of human resources are indispensable in today's working world. In the area of personnel and organizational development, you will be responsible for the conception, organization and monitoring of measures and projects in order to continuously improve the qualifications of your company's employees. You will also support organizational development and change management processes and projects. Specialists who are familiar with such development processes and can bring them into the company are in demand across all industries and are employed by large and medium-sized companies as well as agencies.
The additional qualification as a company health manager opens up further employment opportunities in larger companies or public institutions, with health insurance companies or health service providers.
After the course, you will be able to demonstrate your new skills with a TÜV Rheinland-certified qualification.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).