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Certificates: Microsoft Office driver's license" certificate
Certified Business Administrator" certificate -
Examination: Praxisbezogene Projektarbeit mit Abschlusspräsentation
Modulprüfungen Microsoft Office Führerschein
Certified Business Administrator -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 12 Weeks
Computer basics
Computer basics (full-time 5 days/part-time 10 days)
The computer and its components
First steps in the browser (profiles, synchronization, privacy options)
Operating systems and software
Getting started with Windows 11 (clipboard history, virtual desktop)
Using Windows 11 apps
Working with desktop apps and windows
Getting to know File Explorer, file storage
Finding and managing files and folders
Cloud storage
Making system settings
Useful apps
Printing with Windows 11
Important key combinations
Networks (WLAN, hotspot)
Access to public networks (VPN basics)
Password protection and data security management
Protection against viruses and malware
Ergonomic and environmental protection aspects
Comparison of classic search vs. AI response
Word processing with Microsoft Word
Word processing with Word (full-time 5 days/part-time 10 days)
Basics of text input and processing
Character, paragraph, page and document formatting
Numbering and structuring
Using format templates
Using tables, graphics and shapes
Saving, printing and protecting documents
Creating texts, letters and serial letters
Editing and correction functions
Designing page layouts and multi-page documents
Checking accessibility (ALT texts, check tool)
AI as a writing coach (shortening/rewording with clear style guidelines)
Spreadsheet calculation with Microsoft Excel
Spreadsheet calculation with Excel (full-time 10 days/part-time 20 days)
Basics of table editing
Working with formulas and functions
Formatting cells, editing and printing tables
Filling, moving and copying (auto-fill, flash preview)
Sorting and filtering data
Calculating with date and time
Creating and editing charts
Chart templates and chart layouts
Manage workbooks (sheet protection, workbook protection)
Use individual print settings
Using Excel templates
Formula help and troubleshooting with AI
Online basics with Internet browsers and Outlook
Online basics with Internet browsers and Outlook (full-time 5 days/part-time 10 days)
Internet, web and e-mail
Insight into the Internet
Working securely on the Internet (private mode, tracking protection, cookies)
Data protection and copyright
Online shopping and banking
Online communities and social networks
Getting to know Outlook
Creating and sending emails
Receiving and managing emails
Keeping track of emails (search, folders/categories)
Working with contacts and address book
Creating appointments and meetings
Create and manage tasks
Phishing analysis with AI based on anonymized sample emails
Presentations with Microsoft PowerPoint
Presentations with PowerPoint (full-time 5 days/part-time 10 days)
Get to know the user interface
Basics of working with presentations
Editing placeholders with text content
Copying and moving elements
Views and view areas
Working with different slide elements
Screen presentations
Text design (text fields, text markers, character formatting)
Using animations (transitions, music/sounds, video sequences, external links)
Working with your own templates (slide masters, design variants)
Printing and managing presentations
Creating and designing drawing objects
Using graphics and media clips
Placing and aligning objects
Organizational charts and other SmartArt graphics
Creating and designing diagrams
Accessibility (reading order, contrast, ALT texts)
Storyline design with AI
IT security
IT security (full-time 5 days/part-time 10 days)
Basic knowledge of cybercrime
Dealing with data and security
Network structures
Security in networks
Software updates
Encryption and password protection (two-factor authentication, passkeys)
Common malware
Targeted protection against viruses and malware
Use antivirus software and firewall
Data protection and backups
Phishing emails and social engineering
Secure communication on the Internet
Security on the internet and when using online services and social media
Incident management and responding to security incidents
Social engineering simulator: Analyze AI-generated phishing emails with triggers
Databases with Microsoft Access
Databases with Access (full-time 5 days/part-time 10 days)
What is Access?
Working with databases
Creating and managing databases
Creating and editing tables
Entering and editing data in tables
Relationships between tables
Field properties (data types, validation rules)
Searching, replacing and sorting data
Working with filters
Entering and editing data in forms
Creating forms (manually)
Working with queries
Creating queries
Editing database objects
Creating reports and labels
Working with reports
Defining indices
Printing data
AI as query coach: planning and formulating queries
Fundamentals of business administration and accounting
Business management basics and company processes (approx. 3 days)
Business management in companies
Corporate goals and conflicting objectives
Structure, functions and operational processes
Basic business functions: Procurement, service provision, sales, financing, personnel and administration
Business model, value creation and the relationship between turnover, costs, profit and liquidity
AI-supported research, structuring and preparation of business information
Business law and legal basics (approx. 2 days)
Legal forms of companies
Rights and obligations in sales contracts
Basics of liability
Cooperations and company mergers
Insolvency law and signs of crisis
Tax fundamentals in the corporate context (approx. 1 day)
Classification of business tax types
Basics of corporate taxation
The basic principle of value added tax
Importance of taxes for pricing, earnings and liquidity
Fundamentals of external accounting: bookkeeping, balance sheet and income statement (approx. 6 days)
Tasks and objectives of external accounting
Inventory and stocktaking
Layout and structure of a balance sheet, assets/liabilities
Profit and loss account (P&L) and profit calculation
Receivables/payables
Provisions and reserves in basic terms
Depreciation and its effects on the annual financial statements
Relationship between current business transactions and annual financial statements
P&L statement in graduated form
Introduction to analyzing the balance sheet and income statement
AI support in accounting-related processes, e.g. for audit notes, plausibility checks
Corporate goals, key figures and business management (approx. 1 day)
Profitability, productivity
Liquidity and profitability
Return on equity and other business ratios
Assessment of the economic situation of a company
Cost and activity accounting in small and medium-sized companies (approx. 3 days)
Tasks and importance of cost and activity accounting
Terms used in cost accounting
Cost type, cost center and cost unit accounting
Price calculation
Basic principles of contribution margin and profitability analysis
Cost accounting for operational control
Project work, certification preparation and certification examination (approx. 4 days)
Changes are possible, the course content is updated regularly.
After completing the course, you will have a basic understanding of important components of information and communication technology as well as basic skills in the areas of word processing, spreadsheets, presentation, internet and communication, IT security and databases. You will also learn how to use browser-based AI tools (e.g. ChatGPT, Copilot Chat) in a considered and secure manner.
You will also have a basic understanding of business contexts and commercial thinking. You will be familiar with the central areas of accounting, be able to classify operational key figures and understand and process simple business management issues in everyday working life. You will also learn about the sensible and responsible use of artificial intelligence in commercial and administrative work processes.
The course is aimed at people who want to acquire basic business management knowledge or refresh and expand their existing knowledge in the commercial field.
The course is also aimed at anyone who would like to acquire or refresh their knowledge of basic computer operation and MS Office.
Basic IT skills and knowledge of how to use various MS Office programs are a prerequisite for successful and efficient work in professional life.
You will also gain business knowledge that you can demonstrate on the job market.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).