This course provides you with theoretical and practical knowledge from key areas of business. It focuses on the practical application and in-depth understanding of the technical terminology and professional communication skills required in a workplace setting. You’ll then learn how to deploy and update the Windows operating system, manage various policies and profiles, and administer devices and applications. You’ll also learn how artificial intelligence is used in the workplace.
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Certificates: Goethe-Test PRO" certificate
Original Microsoft certificate "Microsoft 365 Certified: Endpoint Administrator Associate" -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
Goethe-Test PRO
Microsoft-Zertifizierungsprüfung MD-102: Endpoint Administrator (in englischer Sprache) -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 12 Weeks
Job-related German language support for the commercial and technical sector
Professional Communication in the Workplace (approx. 1 day)
Communication in Typical Professional Situations
Using job-related technical terms in a work context
Understanding job-related texts, work instructions, and company information
Understanding Conversations and Meetings in a Professional Context
Business Correspondence (approx. 2 days)
Layout and Design of Business Letters
Modern salutations and opening lines
Writing Customer-Focused Letters and Emails
AI-powered writing assistance for emails and letters
Reporting in the Workplace
Creating Cover Letters in Accordance with DIN 5008
Artificial Intelligence (AI) in Professional Communication (approx. 1 day)
Overview of AI Tools in the Professional Workplace
Using AI to Support Professional Correspondence
Creating and Optimizing Professional Texts with AI
Opportunities and Limitations of AI in Everyday Work
Professional field of communication management (approx. 3 days)
Communication in the company
Forms of communication in teams
Meetings and presentations
Conflict management
Conducting appraisal interviews
Conducting job interviews
Sales and consultation meetings
Writing offers
Trade fairs and product presentations
Processing complaints
Business Field (approx. 6 days)
Fundamentals of Human Resources, Management, and Labor Law
Fundamentals of Finance and Controlling
Structure and Content of Payroll Processing
Understanding and Interpreting Operational Analyses, Charts, and Statistics
Professional field of marketing (approx. 6 days)
Basics of advertising
Market analysis and market research
Online marketing and e-commerce
Marketing communication
Use of AI in the creation of marketing texts
Business Processes (approx. 7 days)
Restructuring and Process Management
Process Changes Within the Company
Digital Transformation
Energy Management and
Environmental Protection in the Company
Project Management
Occupational field logistics and trade (approx. 8 days)
Production and
Purchasing and procurement
Delivery and transportation
Retail trade
Project work, certification preparation and certification exam "Goethe-Test PRO" (approx. 6 days)
Microsoft Endpoint Administration
Fundamentals of Microsoft Azure and Entra ID (approx. 1 day)
Fundamentals of the Cloud and Microsoft Cloud Services
Tenants, Subscriptions, and Licenses
Identities, Groups, and Roles
Management Portals and Scripting Basics
Device Infrastructure (approx. 2 days)
Microsoft Entra ID and Device Integration
Device registration in Microsoft Intune
Identity and Compliance (including Windows Hello for Business, Windows LAPS)
Local Group Membership Management
Managing and Maintaining Devices (approx. 5 days)
Deploying and Upgrading Windows Clients (Cloud-Based)
Planning and implementing device configuration profiles
Add-on features for the Intune Suite
Performing remote actions on devices
Protecting Devices (approx. 3 days)
Configuring Endpoint Security
Defender Integration
Managing Updates with Intune
Managing and Securing Applications (approx. 2 days)
Deploying and Updating Apps
App Protection Policies and App Configuration Policies
Optimize Endpoint Operations (approx. 2 days)
Automation with PowerShell and Microsoft Graph
AI-powered analytics and recommendations in Intune
Endpoint Analytics and Remediation Scripts
Reports, dashboards, and data export
Monitor service status and alerts
Project Work (approx. 5 days)
To reinforce what has been learned
Presentation of results
MD-102 Certification Exam: Endpoint Administrator (in English)
Changes are possible, the course content is updated regularly.
The course provides you with the necessary know-how for employment as a commercial and technical specialist, including job-related German language training, in order to achieve successful integration into the German labor market.
In addition, as an endpoint administrator, you can deploy, configure, manage, secure, update, and monitor devices and applications in the Microsoft 365 environment using Intune and Entra ID, as well as automate administrative tasks.
(Specialist) computer scientists, IT and network specialists, people with practical experience and good knowledge in the IT sector (also career changers).
The course is also aimed at international professionals with a business or technical background who wish to improve their technical and job-related communication skills in order to enter the German job market.
In addition, the course provides you with job-specific German language training so you can draft business correspondence in accordance with current guidelines and communicate confidently with both internal and external stakeholders. With the “ alfatraining ” certificate, you can demonstrate the professional skills you’ve acquired, making it easier for you to enter the workforce and advance in your career.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).