Management and business planning with Microsoft Office driver's license

Computer basics (full-time 5 days/part-time 10 days)

The computer and its components

First steps in the browser

Operating systems and software

Getting started with Windows 10

Using Windows 10 apps

Working with desktop apps and windows

Getting to know Explorer

Managing files and folders

Searching for files and folders

Making system settings

Useful apps

Printing with Windows 10

Networks

Access to public networks

Password protection and data security management

Protection against viruses and malware

Ergonomic and environmental aspects

Word processing with Word (full-time 5 days/part-time 10 days)

Basics of text input and processing

Character, paragraph, page and document formatting

Using format templates

Using tables, graphics and shapes

Saving, printing and protecting documents

Creating form letters

Editing and correction functions

Designing page layouts and multi-page documents

Spreadsheet calculation with Excel (full-time 10 days/part-time 20 days)

Basics of table editing

Working with formulas and functions

Formatting cells, editing and printing tables

Filling, moving and copying

Calculating with date and time

Creating and editing diagrams

Using individual print settings

Manage workbooks

Using chart templates and chart layouts

Using Excel templates

Sorting and filtering data

Online basics with Internet browsers and Outlook (full-time 5 days/part-time 10 days)

Internet, web and e-mail

Insight into the Internet

Working safely on the Internet

Data protection and copyright

Working with search engines, online dictionaries and translation tools

Online shopping and banking

Online communities and social networks

Getting to know Outlook

Creating and sending emails

Receiving emails

Keeping track of your emails

Working with contacts and address book

Organizing appointments and meetings

Manage folders, items and emails

Presentations with PowerPoint (full-time 5 days/part-time 10 days)

Overview

The user interface

First steps with PowerPoint

Basics of working with presentations

Editing placeholders with text content

Copying and moving elements

Using the PowerPoint help function

Using views in PowerPoint effectively

Working with different slide elements

Screen presentations

Basic text design

Working with your own templates

Printing and managing presentations

Creating and designing drawing objects

Using graphics and media clips

Placing and aligning objects

Organizational charts and other SmartArt graphics

Create and design diagrams

IT security (full-time 5 days/part-time 10 days)

Basic knowledge of cybercrime

Dealing with data and security

Network structures

Security in networks

Software updates

Encryption and password protection (including two-factor authentication)

Common malware

Targeted protection against viruses and malware

Use antivirus software and firewall

Data protection and backups

Phishing emails and social engineering

Secure communication on the Internet

Security on the internet and when using online services and social media

Incident management and responding to security incidents

Databases with Access (full-time 5 days/part-time 10 days)

Working with databases

Creating and managing databases

What is Access?

Using the Access help function

Entering and editing data in tables

Creating and editing tables

Relationships between tables

Field properties

Searching, replacing and sorting data

Working with filters

Entering and editing data in forms

Creating forms (manually)

Working with queries

Creating queries

Editing database objects

Creating reports and labels

Working with reports

Defining indices

Printing data

Management (approx. 1 day)

Hierarchy levels

Management methods

Planning horizons

Management functions

Management control loop

Management instruments

Objectives, methods and instruments of business plan preparation (approx. 3 days)

Basics of business plan preparation

Analysis and planning tools (SWOT analysis, scenario analysis, portfolio analysis, creativity techniques)

Contract law (approx. 1 day)

Declarations of intent

Warranty and guarantee

Types of contract and their disruptions

Law on contractual defects (subsequent performance, withdrawal, purchase price reduction, compensation)

General terms and conditions (AGB)

Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment

Commercial and company law (approx. 1 day)

Types of merchants

company forms

Commercial practices

Special features of commercial law

Commercial register and publicity

Introduction to insolvency law

Project planning (approx. 0.5 days)

basics

Resource planning

Planning steps

Errors in project planning

Environment analysis (approx. 0.5 days)

Company analysis

Industry analysis

Location analysis

Competition analysis

Marketing (approx. 3 days)

Market analysis and market segmentation

Basics of market research

Instruments of the marketing mix

Advertising and supporting instruments

Financial planning (approx. 1 day)

Overview of

Instruments

Planning investment calculation (approx. 2 days)

Basics

Investment calculation methods

Limits and problems of capital budgeting methods

Key figures

Financial planning (approx. 1 day)

Basics

Equity and debt financing

External and internal financing

Key figures

Controlling (approx. 1 day)

Tasks and objectives of controlling

Areas of controlling

Controlling instruments

Project work, certification preparation and certification examination (approx. 5 days)