This course provides hands-on instruction on how to use AI agents to automate and optimize business processes. It explains how to analyze processes, design agent systems, integrate knowledge sources and tools, and evaluate AI solutions in terms of quality, security, and cost-effectiveness.
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Certificates: "AI Agents and Process Automation" Certificate
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Examination: Praxisbezogene Projektarbeit mit Abschlusspräsentation
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Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 4 Weeks
Fundamentals of AI Agents (approx. 3 days)
Development of Artificial Intelligence and Agent-Based Systems
Differences Between Chatbots, Assistants, and AI Agents
Structure and Functionality of AI Agents
Technical Overview: Language Models, Prompting, and Tool Usage as Fundamental Principles
Potential Applications in Businesses
Opportunities, Limitations, and Current Developments
Analyze and Automate Business Processes (approx. 3 days)
Identify and structure business processes
Identify opportunities for automation
AI agents as digital employees
Designing human-AI collaboration
Examples from various business areas
Design and Develop AI Agents (approx. 5 days)
Define tasks and roles
Develop agent workflows
Integrate knowledge sources
Integrate tools and external applications
Plan multi-level agent systems
Process Automation with AI (approx. 3 days)
Introduction to AI-Powered Process Automation
Interaction Between AI Agents and RPA in Existing Process Landscapes
Automated Document and Information Processing
AI-powered decision support
End-to-end use cases: from process analysis to ongoing automation
Quality, Safety, and Operations (approx. 2 days)
Quality Assurance for Agent-Based Systems
Data Protection and Information Security
Traceability and Documentation
Monitoring and Optimization of Agents
Cost-Effective Deployment in the Enterprise
Project work (approx. 4 days)
To consolidate the content learned
Presentation of the project results
Changes are possible, the course content is updated regularly.
Upon completion of the course, you will understand the structure and functioning of modern AI agents and develop AI-based solutions for automating business processes. You will analyze processes, design agent systems, integrate tools and knowledge sources, and evaluate their use in terms of quality, security, and cost-effectiveness.
Employees from IT, digital transformation, project and process management, IT specialists, data managers, and anyone who wants to automate business processes using AI.
As the automation of digital processes increases, so does the demand for professionals who can integrate AI agents into existing business processes. The program opens up cross-industry career opportunities in AI and process automation, digital transformation, and process management.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).