AI Agents and Process Automation

This course provides hands-on instruction on how to use AI agents to automate and optimize business processes. It explains how to analyze processes, design agent systems, integrate knowledge sources and tools, and evaluate AI solutions in terms of quality, security, and cost-effectiveness. 

  • Certificates: "AI Agents and Process Automation" Certificate
  • Examination: Praxisbezogene Projektarbeit mit Abschlusspräsentation
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 4 Weeks

Fundamentals of AI Agents (approx. 3 days)

Development of Artificial Intelligence and Agent-Based Systems

Differences Between Chatbots, Assistants, and AI Agents

Structure and Functionality of AI Agents

Technical Overview: Language Models, Prompting, and Tool Usage as Fundamental Principles

Potential Applications in Businesses

Opportunities, Limitations, and Current Developments


Analyze and Automate Business Processes (approx. 3 days)

Identify and structure business processes

Identify opportunities for automation

AI agents as digital employees

Designing human-AI collaboration

Examples from various business areas


Design and Develop AI Agents (approx. 5 days)

Define tasks and roles

Develop agent workflows

Integrate knowledge sources

Integrate tools and external applications

Plan multi-level agent systems


Process Automation with AI (approx. 3 days)

Introduction to AI-Powered Process Automation

Interaction Between AI Agents and RPA in Existing Process Landscapes

Automated Document and Information Processing

AI-powered decision support

End-to-end use cases: from process analysis to ongoing automation


Quality, Safety, and Operations (approx. 2 days)

Quality Assurance for Agent-Based Systems

Data Protection and Information Security

Traceability and Documentation

Monitoring and Optimization of Agents

Cost-Effective Deployment in the Enterprise


Project work (approx. 4 days)

To consolidate the content learned

Presentation of the project results



Changes are possible, the course content is updated regularly.

Upon completion of the course, you will understand the structure and functioning of modern AI agents and develop AI-based solutions for automating business processes. You will analyze processes, design agent systems, integrate tools and knowledge sources, and evaluate their use in terms of quality, security, and cost-effectiveness.

Employees from IT, digital transformation, project and process management, IT specialists, data managers, and anyone who wants to automate business processes using AI.

As the automation of digital processes increases, so does the demand for professionals who can integrate AI agents into existing business processes. The program opens up cross-industry career opportunities in AI and process automation, digital transformation, and process management.

Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.

 

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge.

0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.

Contact

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.