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Certificates: IT Project Manager" certificate
Certificate "PRINCE2® Project Management Practitioner (Version 7)" -
Additional Certificates: Certificate "IPMA® Level D - Certified Project Management Associate from PM-ZERT"
Certificate "ITIL® Foundation (Version 5)"
Certificate "PRINCE2® Project Management Foundation (Version 7)"
Digital Leadership" certificate -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
Zertifizierungen durch die PM-ZERT, Zertifizierungsstelle der GPM Deutsche Gesellschaft für Projektmanagement e. V.
ITIL® Foundation (Version 5) (Prüfungsvoucher im Kurs enthalten)
PRINCE2® Project Management Foundation (Version 7) (Prüfungsvoucher im Kurs enthalten)
PRINCE2® 7 Project Management Practitioner (Version 7) (Prüfungsvoucher im Kurs enthalten) -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 18 Weeks
Project Management IPMA® Level D
Artificial intelligence (AI) in project management (approx. 2 days)
Presentation of specific AI technologies
Recommendations for dealing with AI
Prompting in a professional context
Context skills (approx. 3 days)
Governance, structures and processes
Strategy
Power and interests
Personal and social skills (approx. 1 day)
Personal communication
Technical skills (approx. 14 days)
Project design
Agile project management
Organization, information and documentation
Stakeholders
Opportunities and risks
Requirements and goals
Scope of services and delivery objects
Process and deadlines
Resources
Costs and financing
Planning and control
Personal and social skills (approx. 7 days)
Self-reflection and self-management
Versatility
Relationships and commitment
Personal integrity and reliability
Negotiation skills
Teamwork
Conflicts and crises
Leadership
Focus on results
Context skills (approx. 1 day)
Compliance, standards and regulations
Culture and values
Technical skills (approx. 2 days)
Change and transformation
Procurement
quality
Project work, certification preparations and certification exams in project management (approx. 10 days)
By PM-ZERT, certification body of the GPM Deutsche Gesellschaft für Projektmanagement e. V.
ITIL® Foundation (Version 5)
Important ITIL terms and definitions (approx. 2 days)
Management of digital products and services
Products, services and service offerings
Value creation and service relationships
Service consumers, service providers, sponsors, customers and users
Service quality and service level agreements (SLA)
Utility, warranty, user experience and sustainability
ITIL product and service lifecycle
Continual improvement
The four dimensions of ITIL product and service management (approx. 1 day)
Organizations and people
Partners and suppliers
Information and technology
Value streams and processes
Holistic approach and external influencing factors
The ITIL product and service lifecycle (approx. 1 day)
Discover, Design, Acquire and Build
Transition, Operate, Deliver and Support
Value creation in the product and service lifecycle
Iterative and non-linear use of the lifecycle
The ITIL Value System (approx. 2 days)
Components of the ITIL Value System and ITIL basic principles
Governance, value chain and operating model
Management practices, practice guidelines and continuous improvement
Value orientation, collaboration and optimization
Service operations, releases and problem management
Continuous integration, continuous delivery and continuous deployment
Site reliability engineering (SRE) and observability
Metrics and Critical Success Factors (CSF)
Value stream identification, mapping and management (approx. 1 day)
Value streams and value stream management
Main value streams and supporting value streams
Complexity thinking and workflow optimization
Value stream mapping
ITIL and AI (approx. 0.5 days)
Artificial intelligence (AI) and AI maturity
Generative AI (GenAI) and Agentic AI
AI in the product and service lifecycle
AI governance
ITIL and other frameworks (approx. 0.5 days)
ITIL and DevOps
ITIL and PRINCE2
Project management in the product and service lifecycle
Project work, certification preparation and certification examination (approx. 3 days)
PRINCE2® Project Management Foundation (Version 7)
Introduction to project management based on PRINCE2® (approx. 1 day)
Definition and characteristics of a project
Project control cycle of project management and the six project dimensions
Challenges in project management - why do projects fail?
Advantages of the PRINCE2® project management method
Customer-supplier environments
Projects in a commercial environment
Structure of the PRINCE2® method and its five integrated building blocks
The management products of PRINCE2®
Digital tools and AI-supported analysis in modern project management
The PRINCE2® basic principles (approx. 1 day)
The seven basic principles of PRINCE2®
Statements and contents of the basic principles
Relationship between the basic principles and the PRINCE2® topics
Adaptation of PRINCE2® to the project environment, taking into account digital working methods
The importance of people for PRINCE2® projects (approx. 1 day)
Change management
Leadership and management
Communication in the project
Effects of digital and AI-supported systems on collaboration and change processes
The seven topics of PRINCE2® (approx. 3 days)
Business case (benefits management approach and sustainability management approach)
Organization (project structure, roles and responsibilities)
Creation of plans
Quality planning and quality control
Risk management using modern analysis methods and data-based evaluations
Issue management
Controlling the progress of the project
The seven PRINCE2® processes (approx. 2 days)
Interaction of the seven PRINCE2® processes in the project process
Activities in the respective PRINCE2® processes
Preparing, steering and initiating a project
Controlling a phase
Managing product delivery
Managing phase transitions
Closing a project
Project work, certification preparation and certification examination (approx. 2 days)
Digital Leadership
Challenges of the digital transformation (approx. 2 days)
Digital leadership - big picture
Differentiation between leadership - digital leadership - digital business leadership
VUCA environment/BANI environment
Limits and challenges of digitalization in leadership
Consequences of digitalization for the market and competition
Customer expectations in the digital age
Leading people in the digital transformation (approx. 4 days)
How do people "work"? (Findings from neurobiology)
Systemic perspectives on the individualization of leadership
Tasks and roles of the manager in digital change
Motivation as the basis for self-management and leadership
Emotional intelligence as a key competence
Self-management and decision-making in complex environments
Dealing with uncertainty and complexity in the digital world of leadership
Remote leadership and leading hybrid teams
Promoting digital skills in the team
New Work/Agile Leadership (approx. 2 days)
Work 4.0 - basics of a new world of work
Self-organization and self-management in a digital context
Team collaboration in digital times
Remote collaboration: tools, methods and rituals
Strategic and operational leadership in practice
Building, developing and supporting teams
Basics of agile methods (e.g. Scrum, Kanban - overview)
Designing organization and transformation (approx. 2 days)
Selection and introduction of digital processes, methods and tools
Change and transformation management
Ambidextrous organization (ambidexterity)
Dealing with skepticism and resistance in change processes
Analysis of the digital maturity level of organizations
Artificial intelligence as a management tool (approx. 2 days)
AI in everyday management
AI as a manager - competition or help
Effects of generative AI on work
Dealing with big data as a digital leader
Responsibility and risks
Digital business models, goals, strategies, key performance indicators and KPIs (approx. 3 days)
Value creation processes and digital business models
Development of goals and strategies
Defining key figures for process control
Defining and measuring key performance indicators (KPIs)
Introduction of objectives and key results (OKRs) as an agile target system
Project work (approx. 5 days)
To consolidate the content learned
Presentation of the project results
PRINCE2® Project Management Practitioner (Version 7)
Introduction (approx. 1 day)
Overview of the PRINCE2® methodology and the Practitioner exam
Differences to the Foundation exam
Applying personnel management in projects (approx. 1 day)
Evaluate management approaches in the project scenario
Apply communication management approach, also using digital and AI-supported analysis tools
Apply a change management approach
People at the heart of the PRINCE2 method
Applying PRINCE2® principles in context (approx. 1 day)
Business justification
Learning from experience
Roles, responsibilities and relationships
Step-by-step management
Management by exception
Product focus
Customized solution
Applying PRINCE2® practices in context (approx. 2.5 days)
Business case, organization, plans
Quality, risks, problems, progress
Risk analysis and progress assessment using data-based and AI-supported analysis tools
Application and evaluation in the project scenario
Applying PRINCE2® processes in context (approx. 1.5 days)
Starting a project
Steering a project
Initiating a project
Controlling a phase
Managing product delivery
Managing a phase transition
Closing a project
Application of PRINCE2® in practice (approx. 1.5 days)
Adapting PRINCE2® to different projects
Dealing with deviations and risk management
Practical application of topics, principles and processes using digital analysis and decision-making tools
Project work, certification preparation and certification examination (approx. 1.5 days)
Changes are possible, the course content is updated regularly.
After completing the course, you will have comprehensive knowledge of project management, including strategic, technical and social skills. You will be able to evaluate and optimize the process and service quality of companies, know ITIL® concepts and be able to participate in PRINCE2® projects. You will also be able to successfully plan, implement and evaluate IT projects and act effectively as a manager in digitally networked working environments.
You will also gain a comprehensive understanding of the PRINCE2 methodology. You will learn all the important principles, topics and processes that you need to apply PRINCE2 in real projects. Through practical examples and a structured approach, you will learn how to apply PRINCE2 flexibly to different project situations.
The course is primarily aimed at people from the IT sector and network administration, such as managing directors, consultants, organizational developers and IT managers, but also at specialists and managers from other areas of the company who are involved in digitally networked, global work structures and want to successfully support processes and employees there.
As an IT project manager, you can gain a foothold in industries such as logistics, energy, telecommunications or the public sector. In particular, companies that develop software or specialize in network and server administration are looking for qualified specialists. The skills you acquire will also qualify you for management positions in digitally networked working environments.
Your PRINCE2 Practitioner certificate also proves that you can apply the methodology practically and responsibly in complex projects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).