An Integrated Management System (IMS) combines methods and tools from various fields to optimize synergies within organizations. This course introduces the relevant knowledge regarding such integration. You will then learn about the tasks and challenges associated with current change processes in the context of digital transformation. Change management and the impacts of the digital revolution will be explained.
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Certificates: Integrated management systems" certificate
Certificate "Change Manager (IHK)" -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
(Change Manager:in zertifiziert durch die IHK) -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 8 Weeks
Integrated management systems (IMS)
The Big Five – Overview of the Most Important Standards (approx. 1 day)
ISO 9001, 14001, 27001, 45001, 50001
Harmonized Structure (HS) as the uniform basic structure of ISO management system standards
Non-ISO Standards for IMS
IATF, EMAS, MDR, etc.
Management System (MS) (approx. 4 days)
General Information on Management Systems
Components—Objectives, Processes, Resources, Performance Monitoring
The PDCA Cycle as a Continuous Improvement Process
Key Aspects of Standards
Relationships – Understanding and Implementing the Systems Approach
Harmonized Structure (HS) as a Further Development of the Previous High-Level Structure (HLS)
Process-Oriented Approach vs. Function-Oriented Approach
Challenges in Implementing Management Systems
Fundamentals – Purpose and Objectives of the Management System Standard (MSS)
Standard Applications and Requirements
Application – Implementation of Standard Requirements
Change Management and Demonstration of Effectiveness as Key Requirements of Modern Management System Standards
AI in the management system context (approx. 1 day)
Introduction to AI technologies
Possible applications in management systems (document control, risk analysis, audit support)
Opportunities, limitations and compliance requirements
Integration preparation (approx. 2 days)
Managing the integration
Defining the area of application
"Scope, context, interested parties
Scope of combined MSS or IMS
Planning the integration
Document Requirements (approx. 1 day)
Various MSS standards and other stakeholders
Options for Documenting an IMS
Documentation for Audit Preparation
Documented information as evidence of the effectiveness of processes and measures
Linking IMS and MSS Standards (approx. 1 day)
Structuring the IMS
Structuring the requirements of MSS standards
“Mapping” the requirements
Harmonized Structure (HS) as a common basis for consistent mapping
Integrating the MSS standards into the IMS (approx. 1 day)
Analyze gaps
Closing the gaps through further measures
Review the measures
Maintain and improve integration
Auditing the IMS (approx. 2 days)
Audit definitions, audit types and audit principles
Parties interested in the IMS audit
Requirements of different audits
Audits in companies
Audit program/audit plan
Audit questionnaire
Certification of MSS
IMS Certification (approx. 1 day)
Elements Eligible for Certification
Combined or Integrated Audit
Selection of certifiers
Application and Process
Take into account transition periods for standard revisions
Complexity of IMS (approx. 3 days)
Summary of All Content
Opportunities and Risks
Outlook and Discussion
Impact of current ISO standard revisions (Harmonized Structure, integration of climate change and sustainability) on existing IMS
Typical Communication Problems in Organizations
Roles, Responsibilities, and Authorities
Communication with Various Stakeholders
Communication Methods
Communication through documents
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Change Manager (IHK)
Fundamentals of Industry 5.0 and Digital Transformation (approx. 3 days)
Industry 5.0 – Sustainable, Human-Centered, and Resilient
Developments from the Past to the Present
Digital Revolution or Natural Evolution
The Key Building Blocks for a Factory of the Future
The Impact of Industry 5.0 on the Economy and People
The Technical Foundation – Intelligent, Digitally Networked Systems and Production Processes
Digital Transformation as a Continuous Process of Development
Artificial Intelligence and Generative AI as Drivers of Transformation
Opportunities and Limitations of AI in Everyday Work Life
Legal Framework: The EU AI Act
Personal Adaptability in the Context of New Work (approx. 4 days)
The New Work Era
Putting People First
The New World of Work—More Digital, More Mobile, More Efficient, and More Connected
The Old Workplace—A Look Back
The New Workplace – Current Status
The Workplace of the Future—Video Conferencing, Remote Work, and Robots
Global Teams: The Key Building Blocks for Successful Global Collaboration and Teamwork
Self-organization and self-management in the New Work era
Agile Learning and Knowledge Management in the Digital Age
AI-powered tools for self-organization and knowledge management
An Overview of Models and Tools for Modern Conflict Management
The Opportunities of New Work and Work 5.0
Systems and Processes (approx. 3 days)
Process Analysis with a Focus on Digital Transformation
AI-powered process mining for process optimization
Lean Management – Rethinking Leadership Processes
Design Thinking – An Insight into the New Approach to Problem Solving and Idea Generation
AI as an ideation partner in Design Thinking
Scrum – An Approach to Agile Project and Product Management
Change and Innovation Management (approx. 5 days)
Analyzing Change—The Beginning of the Change Process
Tools and Instruments in the Change Process
AI-powered analysis and forecasting tools in the change process
Designing a Change Architecture—The “Core Competency” in Change Management
Success Factors in Change Management
Dealing with Resistance
The Importance of Change Communication
Generative AI in Change Communication
Innovation Management – Change Management as a Driver of Innovation
The Innovation Process: Planning, Implementation, and Performance Monitoring
AI as a Driver of Innovation for New Business Models
Change Monitoring in Change Processes (approx. 2 days)
Agile Reporting – Progress Tracking
AI-Powered Reporting and Data Analysis
Communication Controlling—Planning, Management, and Monitoring of Corporate Communications
AI-powered sentiment analysis in communication management
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible, the course content is updated regularly.
Upon completion of the course, you will have a basic understanding of the interrelated ISO standards and how they are integrated. You will be familiar with the fundamentals of management systems, have mastered the process-oriented approach, and understand the challenges involved in implementation. You will be able to plan, structure, and implement an IMS, effectively integrating various standards. You will also have expertise in auditing, certifying, and documenting IMS. With this knowledge, you can successfully introduce, audit, and continuously improve complex management systems within organizations. In doing so, you will also take into account the Harmonized Structure (HS) as the current framework for ISO management system standards.
You also understand the importance of change and innovation for business success and know the impact of changing processes and structures on the working environment. You are familiar with the roles in a modern company, you can develop strategic plans and then evaluate their success.
The course is aimed at specialists and managers from production and service companies, public administration and operational management.
Numerous requirements and standards determine the everyday life of companies and make it difficult to reduce the internal administrative workload in order to achieve an increase in productivity and greater process efficiency. By creating an integrated management system (IMS), a standardized system can be used for different areas, thus reducing the complexity of processes and the internal administrative burden. Employees with the relevant expertise to set up such an IMS are in demand on the job market across all sectors in large and medium-sized companies.
In addition, interdisciplinary knowledge of digital processes is in demand across all sectors.Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).