Design Thinking is first introduced as an approach to solving problems and developing new ideas. You will then acquire the fundamental skills needed for the field of human resources management. The fundamental concepts and processes of human resources management are taught with a practical focus: You’ll learn about personnel administration procedures, as well as how to determine staffing needs, recruit, select, and terminate employees, and gain insight into the areas of employee development and compensation. In addition, you’ll learn how artificial intelligence (AI) can be applied specifically in the field of human resources.
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Certificates: Design Thinking" certificate
Certificate "Fundamentals of Human Resources Management"
"Employee Lifecycle" Certificate -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
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Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 9 Weeks
Design Thinking
Introduction to Design Thinking (approx. 1.5 days)
Design Thinking process at a glance
The most important rules and phases of Design Thinking
Practice-oriented approaches and applications
Digital tools and AI in the innovation process
Phase 1: Research (approx. 0.5 days)
Methods of user-centered research
Interview techniques and needs analysis
AI-supported research and information processing
Phase 2: Synthesis (approx. 0.5 days)
Analysis and structuring of findings
Development of problem definitions and personas
Visualization and clustering of results
Phase 3: Ideation (approx. 0.5 days)
Creative techniques for developing ideas
Methods for finding and evaluating solutions
Use of generative AI in the ideation process
Phase 4: Prototyping (approx. 0.5 days)
Development of initial solution approaches and mockups
Introduction to rapid prototyping and click dummies
Digital tools for the visualization of concepts
Phase 5: Testing (approx. 0.5 days)
Methods for carrying out tests and feedback rounds
Analysis and optimization of solution approaches
Iterative work and agile further development
Project work (approx. 1 day)
To consolidate the content learned
Presentation of the project results
Fundamentals of human resources management
Fundamentals of Human Resources Management and Digitalization (approx. 3 days)
Roles, Objectives, and Importance of Human Resources Management in a Company
Structure and Organization of Human Resources
Human Resources Information and Statistics
Diversity Management in the HR Context
Digitalization and AI in Human Resources
Human Resources Management (approx. 5 days)
Tasks and Process Structures
Human Resources Management Tools
Digital and AI-powered HR information systems (e.g., chatbots or self-service portals)
Data Protection in Human Resources
Fundamentals of Labor Law (Types of Contracts, Rights and Obligations of Employers and Employees, Protected Rights)
Workforce Planning/Recruitment (approx. 4 days)
Objectives, Tasks, and Tools of Workforce Planning
Human Resources Management in Small and Medium-Sized Enterprises
Determining Staffing Needs and Staff Deployment
Candidate Management, Job Profiles, and Evaluation of Application Materials
Online Recruiting and the Candidate Journey
Job Interviews/Selection Processes
Hiring New Employees
Human Resources Development (approx. 2 days)
Significance and Objectives of Human Resources Development
Integrating Employee Development into Corporate Goals and HR Strategy
Performance Appraisals as the Basis for Employee Development Measures
Development Tools
Overview of digital learning offerings and AI-powered professional development tools
Employee Compensation (approx. 3 days)
Personnel Costs as a Key Performance Indicator in the Company
Overview of Forms of Compensation
Basics of Social Security and Payroll Tax
Gross-to-Net Logic, Non-Cash Compensation
Structure and Components of a Payroll Statement
Current Overview of Pay Transparency
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Employee Lifecycle - Artificial intelligence (AI) in human resources
Basics of the employee lifecycle (approx. 2 days)
Employee lifecycle as a process map (HR use cases, potential benefits, limits)
Dos/don`ts (human-in-the-loop, quality)
Basic AI terms: Model types (LLMs, classic ML), hallucinations, prompting basics
Change management for AI implementation
Legal basis (approx. 2 days)
EU AI Act (risk classes, high-risk obligations, emotion/biometric analysis)
AI literacy/training obligation
GDPR (purpose limitation, transparency, Art. 22)
DPIA and co-determination (BetrVG)
AI governance and operating model
Personnel planning and analysis (approx. 3 days)
Forecasts for personnel requirements
Data-driven HR, predictive analytics, people analytics
Workforce and skill planning
Analysis of fluctuation and early indicators
Bias monitoring in HR
AI in recruiting (approx. 5 days)
Landing pages, search engine optimization and social media in recruiting
Active sourcing and outreach with AI
Skills-based hiring (market trend and reality check)
Creating job advertisements with AI
AI-supported screening of CVs
Chatbots and video interviews
AI in personnel development (approx. 4 days)
Automated onboarding processes
Skill gap analyses
Further training offers and learning paths with AI
Creating employee appraisal guidelines
Employee satisfaction/employee retention
Impact measurement
AI in offboarding (approx. 1 day)
Offboarding processes (handover, knowledge backup, automation)
Creating AI-supported job references
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible, the course content is updated regularly.
After completing this course, you’ll have a solid understanding of all key areas of human resources management. You’ll understand how modern HR works—from personnel administration and labor law to workforce planning and recruiting, all the way to employee development and compensation. At the same time, you’ll learn how digitalization and artificial intelligence (AI) are transforming the field of human resources.
In addition, you have in-depth knowledge of the practical use of AI in the HR context along the entire employee lifecycle. You will be able to select suitable AI tools and procedures, apply reliable prompt and quality standards and create typical HR artefacts with AI support (e.g. job advertisements).
The course also teaches the design thinking approach, which can be used to develop innovative and user-centered solutions for complex challenges. You will learn about the principles and the structured, iterative process of design thinking and find out how practice-oriented tools, digital tools and artificial intelligence support creative and interdisciplinary innovation processes.
Employees with a sound basic knowledge of human resources are indispensable in today's working world and are in demand in companies of all sizes across all industries.
Your additional knowledge of artificial intelligence (AI) in the central areas of HR will open up a wide range of career opportunities in HR and make you an important pillar for successful and future-oriented HR work.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).