This course provides you with theoretical and practical knowledge from key areas of business. It focuses on the practical application and in-depth study of the technical terminology and professional communication skills required in a workplace setting. Upon completion, you will have a solid foundation in human resources.
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Certificates: Goethe-Test PRO" certificate
Certificate "Fundamentals of Human Resources Management" -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
Goethe-Test PRO -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 12 Weeks
Job-related German language support for the commercial and technical sector
Professional Communication in the Workplace (approx. 1 day)
Communication in Typical Professional Situations
Using job-related technical terms in a work context
Understanding job-related texts, work instructions, and company information
Understanding Conversations and Meetings in a Professional Context
Business Correspondence (approx. 2 days)
Layout and Design of Business Letters
Modern salutations and opening lines
Writing Customer-Focused Letters and Emails
AI-powered writing assistance for emails and letters
Reporting in the Workplace
Creating Cover Letters in Accordance with DIN 5008
Artificial Intelligence (AI) in Professional Communication (approx. 1 day)
Overview of AI Tools in the Professional Workplace
Using AI to Support Professional Correspondence
Creating and Optimizing Professional Texts with AI
Opportunities and Limitations of AI in Everyday Work
Professional field of communication management (approx. 3 days)
Communication in the company
Forms of communication in teams
Meetings and presentations
Conflict management
Conducting appraisal interviews
Conducting job interviews
Sales and consultation meetings
Writing offers
Trade fairs and product presentations
Processing complaints
Business Field (approx. 6 days)
Fundamentals of Human Resources, Management, and Labor Law
Fundamentals of Finance and Controlling
Structure and Content of Payroll Processing
Understanding and Interpreting Operational Analyses, Charts, and Statistics
Professional field of marketing (approx. 6 days)
Basics of advertising
Market analysis and market research
Online marketing and e-commerce
Marketing communication
Use of AI in the creation of marketing texts
Business Processes (approx. 7 days)
Restructuring and Process Management
Process Changes Within the Company
Digital Transformation
Energy Management and
Environmental Protection in the Company
Project Management
Occupational field logistics and trade (approx. 8 days)
Production and
Purchasing and procurement
Delivery and transportation
Retail trade
Project work, certification preparation and certification exam "Goethe-Test PRO" (approx. 6 days)
Fundamentals of human resources management
Fundamentals of Human Resources Management and Digitalization (approx. 3 days)
Roles, Objectives, and Importance of Human Resources Management in a Company
Structure and Organization of Human Resources
Human Resources Information and Statistics
Diversity Management in the HR Context
Digitalization and AI in Human Resources
Human Resources Management (approx. 5 days)
Tasks and Process Structures
Human Resources Management Tools
Digital and AI-powered HR information systems (e.g., chatbots or self-service portals)
Data Protection in Human Resources
Fundamentals of Labor Law (Types of Contracts, Rights and Obligations of Employers and Employees, Protected Rights)
Workforce Planning/Recruitment (approx. 4 days)
Objectives, Tasks, and Tools of Workforce Planning
Human Resources Management in Small and Medium-Sized Enterprises
Determining Staffing Needs and Staff Deployment
Candidate Management, Job Profiles, and Evaluation of Application Materials
Online Recruiting and the Candidate Journey
Job Interviews/Selection Processes
Hiring New Employees
Human Resources Development (approx. 2 days)
Significance and Objectives of Human Resources Development
Integrating Employee Development into Corporate Goals and HR Strategy
Performance Appraisals as the Basis for Employee Development Measures
Development Tools
Overview of digital learning offerings and AI-powered professional development tools
Employee Compensation (approx. 3 days)
Personnel Costs as a Key Performance Indicator in the Company
Overview of Forms of Compensation
Basics of Social Security and Payroll Tax
Gross-to-Net Logic, Non-Cash Compensation
Structure and Components of a Payroll Statement
Current Overview of Pay Transparency
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible, the course content is updated regularly.
The course provides you with the necessary know-how for employment as a commercial and technical specialist, including job-related German language training, in order to achieve successful integration into the German labor market.
In addition, you’ll have a solid understanding of all key areas of human resources management. You understand how modern human resources work functions—from personnel administration and labor law to workforce planning and recruiting, all the way to employee development and compensation. At the same time, you know how digitalization and artificial intelligence (AI) are transforming the field of human resources.
The course is also aimed at international professionals with a business or technical background who wish to improve their technical and job-related communication skills in order to enter the German job market.
Employees with a sound basic knowledge of human resources are indispensable in today's working world and are in demand in companies of all sizes across all industries.
In addition, the course provides you with job-specific German language training so you can draft business correspondence in accordance with current guidelines and communicate confidently with both internal and external stakeholders. With the “ alfatraining ” certificate, you can demonstrate the professional skills you’ve acquired, making it easier for you to enter the workforce and advance in your career.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).