Event management and digital event planning with design thinking

With Design Thinking, this course introduces an approach to solving problems and developing new ideas. You will also acquire conceptual and organizational skills and knowledge to plan and execute events professionally and learn how artificial intelligence (AI) is used in your professional environment.
  • Certificates: "Event management and digital event planning" certificate
  • Additional Certificates: Design Thinking" certificate
  • Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 5 Weeks

Design Thinking

Introduction to Design Thinking (approx. 1.5 days)

Design Thinking process at a glance

The most important rules and phases of Design Thinking

Practice-oriented approaches and applications

Digital tools and AI in the innovation process


Phase 1: Research (approx. 0.5 days)

Methods of user-centered research

Interview techniques and needs analysis

AI-supported research and information processing


Phase 2: Synthesis (approx. 0.5 days)

Analysis and structuring of findings

Development of problem definitions and personas

Visualization and clustering of results


Phase 3: Ideation (approx. 0.5 days)

Creative techniques for developing ideas

Methods for finding and evaluating solutions

Use of generative AI in the ideation process


Phase 4: Prototyping (approx. 0.5 days)

Development of initial solution approaches and mockups

Introduction to rapid prototyping and click dummies

Digital tools for the visualization of concepts


Phase 5: Testing (approx. 0.5 days)

Methods for carrying out tests and feedback rounds

Analysis and optimization of solution approaches

Iterative work and agile further development


Project work (approx. 1 day)

To consolidate the content learned

Presentation of the project results

Event management and digital event planning

Fundamentals and Event Formats (approx. 1 day)

Tasks and Roles in Event Management 

Distinguishing Between In-Person, Virtual, Hybrid, and Smart Events

Accessibility and Inclusion as Planning Criteria

Overview of AI Applications in Event Management


Fundamentals of Business Administration (approx. 2 days)

Event Financing and Budgeting

Business Processes in Accounting

Controlling, Sponsorship, Licensing


Legal Foundations (approx. 2.5 days)

Types of Contracts and Contractual Relationships, Drafting Contracts

Liability and Insurance

Laws, ordinances, and regulations; legal obligations of event organizers and venues

Fees and taxes in the events industry

Data Protection (GDPR) and the EU AI Act: Obligations and Limits on the Use of AI Systems


Event Planning and Concept Development (approx. 3.5 days)

Phases and Milestones in Event Management

Event Concept Development and Execution Using AI

Goals and Target Audiences

Agile Event Management

Designing a Supporting Program

Scheduling and Timing

Guest Management, Intercultural Aspects

Presentation and Facilitation


Event Logistics and Event Technology (approx. 4.5 days)

Logistical and technical planning for digital and in-person events

Tools and checklists for professional event organization

Collaboration with agencies, service providers, and staff

Execution, Event Day, Risk Management, and Crisis Communication

Social Responsibility and Sustainability

AI-powered event technology (registration/check-in systems, live streaming analytics, smart visitor guidance)

AI-powered performance measurement and sentiment analysis

Performance review and follow-up, as well as identification of opportunities for optimization


Marketing (approx. 1.5 days)

Market Analysis and Concept Development

Strategic and Operational Marketing

Online Marketing (SEM/SEO)

Fundamentals of Social Media Marketing

AI-Powered Content Marketing for Events


Event Management with MS Project (approx. 2 days)

Scheduling with MS Project

Resource Management: Labor, Materials, Costs

Project Monitoring: Target vs. Actual Comparison, Graphical Reports


Project work (approx. 3 days)

To consolidate the content learned

Presentation of the project results



Changes are possible, the course content is updated regularly.

After completing the course, you’ll be able to distinguish between different event formats and plan, organize, and execute both digital and in-person events. The course focuses on strategic planning, marketing, and the legal and sustainability aspects of event management. You’ll be familiar with the key AI applications in event management and will be able to use them thoughtfully and in compliance with the law. You’ll be proficient in using various software and tools to plan and monitor events and analyze their success.

The course also teaches the design thinking approach, which can be used to develop innovative and user-centered solutions for complex challenges. You will learn about the principles and the structured, iterative process of design thinking and find out how practice-oriented tools, digital tools and artificial intelligence support creative and interdisciplinary innovation processes.

People in the events industry, as well as employees in marketing, communications, public relations, or the hotel, restaurant, and tourism sectors.

With organizational skills and specialist knowledge in the field of event management, you can find employment in numerous companies. Jobs in communication, marketing and event agencies are particularly suitable. However, you can also work successfully in the tourism industry and with trade fair, conference and congress agencies. The skills acquired here are also an advantage for some companies with event departments and for self-employment.

Design thinking was initially an innovative method for product development, but it has now spread to the entire corporate culture and is therefore in demand across all industries.

Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.

 

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge.

0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.

Contact

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.