Design Thinking and Change Manager (IHK)

With Design Thinking, the course first introduces an important approach to solving problems and developing new ideas. The course then familiarizes you with the tasks and challenges of current change processes in the course of digital transformation. Change management, the effects of the digital revolution and the use of artificial intelligence in the workplace are explained here.
  • Certificates: Design Thinking" certificate
    Certificate "Change Manager (IHK)"
  • Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
    (Change Manager:in zertifiziert durch die IHK)
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 5 Weeks

Design Thinking

Introduction to Design Thinking (approx. 1.5 days)

Design Thinking process at a glance

The most important rules and phases of Design Thinking

Practice-oriented approaches and applications

Digital tools and AI in the innovation process


Phase 1: Research (approx. 0.5 days)

Methods of user-centered research

Interview techniques and needs analysis

AI-supported research and information processing


Phase 2: Synthesis (approx. 0.5 days)

Analysis and structuring of findings

Development of problem definitions and personas

Visualization and clustering of results


Phase 3: Ideation (approx. 0.5 days)

Creative techniques for developing ideas

Methods for finding and evaluating solutions

Use of generative AI in the ideation process


Phase 4: Prototyping (approx. 0.5 days)

Development of initial solution approaches and mockups

Introduction to rapid prototyping and click dummies

Digital tools for the visualization of concepts


Phase 5: Testing (approx. 0.5 days)

Methods for carrying out tests and feedback rounds

Analysis and optimization of solution approaches

Iterative work and agile further development


Project work (approx. 1 day)

To consolidate the content learned

Presentation of the project results

Change Manager (IHK)

Industry 4.0 and digital transformation basics (approx. 3 days)

What is Industry 4.0?

Developments from the past to the present

Digital revolution or normal development?

The most important building blocks for a factory of the future

What impact will Industry 4.0 have on the economy and people?

The technical basis - intelligent, digitally networked systems and production processes

What is digital transformation?

Digital transformation as a process of continuous further development of digital technologies


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Personal ability to change within New Work (approx. 5 days)

Work 4.0 - The New Work era

The new world of work - more digitalized, more mobile, more efficient and more networked

The old workplace - a look back

The new workplace - What does the current workplace already look like?

The workplace of the future - video conferencing, working from home and robots

Global teams: the most important building blocks for successful global collaboration and teamwork

Self-organization and self-management in the New Work era

Agile learning and knowledge management in the digital age

An overview of models and tools for modern conflict management

The opportunities inherent in New Work and Work 4.0


Systems and processes (approx. 2 days)

Process analysis with regard to digital transformation

Lean management - management processes rethought

Design Thinking - An insight into the new form of problem solving and idea generation

Scrum - A possibility of agile project and product management


What is change and innovation management (approx. 5 days)

The analysis of change - how a change process begins

Which tools and instruments accompany the change

The design of a change architecture - The "king competence" in change management

The success factors of change management

It doesn't work without change communication

Innovation management - change management as a driver for innovation

The innovation process: planning, implementation and monitoring success


Change monitoring in change processes (approx. 2 days)

Agile reporting - progress monitoring

Communication controlling - planning, management and control of corporate communication


Project work, certification preparation and certification exam "Change Manager (IHK)" (approx. 3 days)



Changes are possible, the course content is updated regularly.

The design thinking approach can be used to develop innovative and user-centered solutions for complex challenges. You will get to know the principles and the structured, iterative process of design thinking and learn how practice-oriented tools, digital tools and artificial intelligence support creative and interdisciplinary innovation processes.

You also understand the importance of change and innovation for business success and know the impact of changing processes and structures on the working environment. You are familiar with the roles in a modern company, you can develop strategic plans and then evaluate their success.

Specialists and managers from all departments, innovation managers, marketing managers, business developers, product managers and employees from the areas of research & development, innovation and digital transformation.

Design thinking was initially an innovative method for product development, but it has now spread to the entire corporate culture and is therefore in demand across all industries.

In addition, interdisciplinary knowledge of digital processes is in demand across all sectors.

Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.

 

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge.

0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.

Contact

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.