Chief Digital Officer and Artificial Intelligence (AI) and prompting for executives and project managers
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Certificates: Chief Digital Officer" certificate
Certificate "Artificial intelligence (AI) and prompting for managers and project managers" -
Additional Certificates: Certified Leadership Expert" certificate
Digital Leadership" certificate
Certificate "Change Manager (IHK)" -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
(Change Manager:in zertifiziert durch die IHK)
Certified Leadership Expert -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 13 Weeks
Artificial intelligence (AI) and prompting for managers and project managers
Basics of artificial intelligence (AI) (approx. 0.5 days)
What is AI?
How AI works and areas of application
Importance and relevance for managers and project managers
Prompting - Effective collaboration with AI systems (approx. 1 day)
Introduction to prompting and AI dialogs
Prompting strategies: Zero-Shot, Few-Shot, Chain-of-Thought, Multi-Prompting
Key components for effective prompting
Application in a management and project context
Recognizing pitfalls (bias, hallucination)
Use Cases and Applications of AI in Business (approx. 0.5 days)
Practical examples and tools such as ChatGPT and Gamma
Management Perspective – Workforce Development, Communication, Decision Support
Project Perspective – Project Planning, Resource Allocation, Monitoring, and Reporting
Legal basics (approx. 0.5 days)
EU AI Act and implications for companies and projects
Copyright, right of use, data protection, GDPR
Opportunities, risks and ethical issues (approx. 0.5 days)
Bias, hallucination and data quality
Responsible use of AI in the company
Effects of AI on the understanding of leadership (approx. 1 day)
Communication in the age of AI - human-machine collaboration
Preparing employees for the use of AI
Making management tasks more efficient with AI
AI-supported control, change management in hybrid teams
Project work (approx. 1 day)
To consolidate the content learned
Presentation of the project results
Leadership skills
Conflict management
Communication (approx. 1 day)
Communication models and tools
Conversation management and active listening
Conflict discussions as a management tool
Reflection on your own communication style
Conflicts (approx. 2 days)
Causes and types of conflict
Escalation stages and reaction strategies
Harvard concept of conflict resolution
Non-violent communication
Use of AI to develop solutions in conflict situations
Constructive conflict management in the company (approx. 1 day)
De-escalation strategies and solution techniques
Using conflicts as an opportunity for improvement
Project work (approx. 1 day)
To consolidate the content learned
Presentation of the project results
Leadership – Fundamentals of Leadership (approx. 3 days)
Roles and Responsibilities of a Leader
Leadership Theories Through the Ages
Leadership Styles and Situational Leadership
Agile Management – Overview
Women in Leadership
Visions, Missions, Goals, and Motivation
Human Resources Management (approx. 5 days)
Strategic Human Resources Policy
Fundamentals of Labor Law – Overview
Human Resources Management Process, Workforce Planning, and Recruitment
Onboarding New Employees
Performance Reviews and Employee Discussions
The First 100 Days as a Manager
Personal and Professional Development
Team Building (Tuckman, Belbin)
Workplace Health as a Leadership Responsibility (including BEM)
Practical examples in the workshop (approx. 3 days)
Taking over a new area of responsibility
Acceptance problems of employees and management
Bullying and difficult team dynamics
Implementing changes
Complaints and dissatisfaction (e.g. salary)
Internal resignation
Burnout and dealing with mental illness
Diversity management
Breaches of rules of conduct (tardiness, sexual harassment, alcohol in the workplace, etc.)
Use of AI as a supporting tool in day-to-day management
Project work, certification preparation and certification examination (approx. 4 days)
Digital Leadership
Challenges of Digital Transformation (approx. 2 days)
Digital Leadership – The Big Picture
Distinguishing Between Leadership, Digital Leadership, and Digital Business Leadership
VUCA Environment / BANI Environment
Limits and Challenges of Digitalization in Leadership
Consequences of Digitalization for the Market and Competition
Customer Expectations in the Digital Age
Leading People Through Digital Transformation (approx. 4 days)
How Do People “Work”? (Insights from Neurobiology)
Systemic Perspectives on the Individualization of Leadership
Tasks and Roles of Leaders in the Digital Transformation
Motivation as the Foundation of Self-Management and Leadership
Emotional Intelligence as a Key Competency
Self-Leadership and Decision-Making in Complex Environments
Dealing with Uncertainty and Complexity in the Digital Leadership Landscape
Remote Leadership and Leading Hybrid Teams
Fostering Digital Skills Within the Team
New Work/Agile Leadership (approx. 2 days)
Work 4.0 - basics of a new world of work
Self-organization and self-management in a digital context
Team collaboration in digital times
Remote collaboration: tools, methods and rituals
Strategic and operational leadership in practice
Building, developing and supporting teams
Basics of agile methods (e.g. Scrum, Kanban - overview)
Designing organization and transformation (approx. 2 days)
Selection and introduction of digital processes, methods and tools
Change and transformation management
Ambidextrous organization (ambidexterity)
Dealing with skepticism and resistance in change processes
Analysis of the digital maturity level of organizations
Artificial intelligence as a management tool (approx. 2 days)
AI in everyday management
AI as a manager - competition or help
Effects of generative AI on work
Dealing with big data as a digital leader
Responsibility and risks
Digital business models, goals, strategies, key performance indicators and KPIs (approx. 3 days)
Value creation processes and digital business models
Development of goals and strategies
Defining key figures for process control
Defining and measuring key performance indicators (KPIs)
Introduction of objectives and key results (OKRs) as an agile target system
Project work (approx. 5 days)
To consolidate the content learned
Presentation of the project results
Change Manager (IHK)
Fundamentals of Industry 5.0 and Digital Transformation (approx. 3 days)
Industry 5.0 – Sustainable, Human-Centered, and Resilient
Developments from the Past to the Present
Digital Revolution or Natural Evolution
The Key Building Blocks for a Factory of the Future
The Impact of Industry 5.0 on the Economy and People
The Technical Foundation – Intelligent, Digitally Networked Systems and Production Processes
Digital Transformation as a Continuous Process of Development
Artificial Intelligence and Generative AI as Drivers of Transformation
Opportunities and Limitations of AI in Everyday Work Life
Legal Framework: The EU AI Act
Personal Adaptability in the Context of New Work (approx. 4 days)
The New Work Era
Putting People First
The New World of Work—More Digital, More Mobile, More Efficient, and More Connected
The Old Workplace—A Look Back
The New Workplace – Current Status
The Workplace of the Future—Video Conferencing, Remote Work, and Robots
Global Teams: The Key Building Blocks for Successful Global Collaboration and Teamwork
Self-organization and self-management in the New Work era
Agile Learning and Knowledge Management in the Digital Age
AI-powered tools for self-organization and knowledge management
An Overview of Models and Tools for Modern Conflict Management
The Opportunities of New Work and Work 5.0
Systems and Processes (approx. 3 days)
Process Analysis with a Focus on Digital Transformation
AI-powered process mining for process optimization
Lean Management – Rethinking Leadership Processes
Design Thinking – An Insight into the New Approach to Problem Solving and Idea Generation
AI as an ideation partner in Design Thinking
Scrum – An Approach to Agile Project and Product Management
Change and Innovation Management (approx. 5 days)
Analyzing Change—The Beginning of the Change Process
Tools and Instruments in the Change Process
AI-powered analysis and forecasting tools in the change process
Designing a Change Architecture—The “Core Competency” in Change Management
Success Factors in Change Management
Dealing with Resistance
The Importance of Change Communication
Generative AI in Change Communication
Innovation Management – Change Management as a Driver of Innovation
The Innovation Process: Planning, Implementation, and Performance Monitoring
AI as a Driver of Innovation for New Business Models
Change Monitoring in Change Processes (approx. 2 days)
Agile Reporting – Progress Tracking
AI-Powered Reporting and Data Analysis
Communication Controlling—Planning, Management, and Monitoring of Corporate Communications
AI-powered sentiment analysis in communication management
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible, the course content is updated regularly.
After completing the course, you will have all the necessary knowledge in goal-oriented management and the management of teams, departments, divisions and companies, especially with regard to the digitally networked working environment. You will understand the impact of changing processes and structures on the working environment and be able to develop appropriate strategic plans.
In addition, you have a basic understanding and practical skills in the application of AI technologies in a corporate and project context. You are proficient in using tools such as ChatGPT and Gamma and can develop strategies to understand, evaluate, and select AI systems. Furthermore, you are able to take legal and ethical considerations into account and successfully support employees and project teams in the use of AI.
The course is aimed at managers, department heads with personnel responsibility and company managers who wish to acquire or update their business management knowledge.
Chief Digital Officers work at the top management level of companies that want to drive and shape the digital transformation and are therefore in demand in both large and medium-sized companies in all industries.
Additional know-how in artificial intelligence (AI) helps you as a specialist and manager to advance companies in the digital transformation and to use AI as a tool to improve efficiency, decision-making and innovative strength.
Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).