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Certificates: Cisco Certified Network Associate Certificate (CCNA)
Original Microsoft certificate "Microsoft 365 Certified: Endpoint Administrator Associate" -
Examination: Practical project work with final presentations
Cisco certification exam CCNA 200-301 (in English)
Microsoft certification exam MD-102: Endpoint Administrator -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 12 Weeks
CCNA - Cisco Certified Network Associate
Network Fundamentals (approx. 8 days)
Role and function of network components
Routers, layer 2 and layer 3 switches, next-gen firewalls and IPS
Access points, controllers (Cisco DNA Center and WLC), endpoints, servers, PoE
Network topology architectures: two-tier, three-tier, spine-leaf, WAN, SOHO, on-premise and cloud
Physical interfaces and cable types
Single-mode fiber, multimode fiber, copper
Recognize interface and cable problems
Collisions, errors, duplex and speed errors
Comparison of TCP and UDP
Configuring and checking IPv4 addresses and subnetting
Private IPv4 addresses
Configuring and checking IPv6 addresses and prefixes
IPv6 address types: Unicast, Anycast, Multicast, Modified EUI 64
Checking IP parameters for client operating systems
Wireless principles
Non-overlapping Wi-Fi channels, SSID, RF, encryption
Virtualization basics (server virtualization, containers, VRFs)
Switching concepts: MAC learning and aging, frame switching, frame flooding, MAC address table
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Network Access (approx. 8 days)
Configuration and verification of VLANs: access ports, default VLAN, InterVLAN connectivity
Interswitch connectivity
Trunk ports, 802.1Q, Native VLAN
Layer 2 discovery protocols (CDP and LLDP)
Layer 2/Layer 3 EtherChannel (LACP)
Rapid PVST+ Spanning Tree Protocol
Root port, root bridge, port states, PortFast, guard functions (root, loop, BPDU)
Cisco wireless architectures and AP modes
Physical infrastructure connections of WLAN components
AP, WLC, access/trunk ports, LAG
Network device management access (Telnet, SSH, HTTP, HTTPS, console, TACACS+/RADIUS, cloud management)
WLAN GUI configuration for client connectivity
IP Connectivity (approx. 8.5 days)
Interpret components of the routing table
Routing protocol code, prefix, netmask, next hop, administrative distance, metric, gateway of last resort
Routing decisions of routers: longest prefix match, administrative distance, routing protocol metric
IPv4 and IPv6 static routing: default route, network route, host route, floating static
Configure and check Single Area OSPFv2
Neighbor Adjacencies, Point-to-Point, Broadcast (DR/BDR selection), Router ID
First Hop Redundancy Protocols (purpose, functions and concepts)
IP Services (3.5 days)
Configuring and checking inside source NAT (static NAT and pools)
NTP in client and server mode
DHCP and DNS in the network
Function of SNMP
Syslog functions
Configure and check DHCP client and relay
Forwarding Per-Hop Behavior (PHB) for QoS
Security Fundamentals and Automation/Programmability (approx. 7 days)
Important security concepts
Threats, vulnerabilities, exploits and countermeasures
Security elements and program components
User awareness, training, physical access control
Device access control with local passwords
Security password policies: management, complexity, password alternatives
IPsec VPNs
Configuring and checking access control lists
Layer 2 security functions (DHCP snooping, dynamic ARP inspection, port security)
Authentication, authorization and billing
Wireless security protocols (WPA, WPA2, WPA3)
Configuring and checking WLAN with WPA2 PSK
Effects of automation on network management
Comparison of traditional networks and controller-based networking
Controller-based, software-defined architecture: overlay, underlay, fabric, separation of control plane and data plane, northbound and southbound APIs
AI and machine learning in network operation
Characteristics of REST-based APIs (authentication types, CRUD, HTTP verbs, data encoding)
Configuration management mechanisms (Ansible, Terraform)
Components of JSON-encoded data
Project work, certification preparation and certification exam (approx. 5 days)
Cisco Certified Network Associate - 200-301 CCNA (in English)
Microsoft Endpoint Administration
Windows Client Deployment (approx. 4 days)
Planning, Endpoint Analytics
Windows Autopilot
Microsoft Deployment Toolkit (MDT)
Remote administration, configuration
Identity and compliance management (approx. 2.5 days)
Manage identity in Azure Active Directory
Compliance policies for device platforms
Artificial intelligence (AI) in the work process
Presentation of specific AI technologies
and possible applications in the professional environment
Management, maintenance and protection of devices (approx. 7 days)
Life cycle of devices
Device configuration
Device monitoring
Device updates
Endpoint protection
Management of apps (approx. 1.5 days)
Deploying and updating apps
App protection and configuration guidelines for iOS and Android
Project work (approx. 5 days)
To consolidate the content learned
Presentation of the results
Certification exam MD-102: Endpoint Administrator
Changes are possible. The course content is updated regularly.
After the course, you will be able to configure and manage Cisco networks in companies. You will be familiar with the most important LAN concepts as well as common security vulnerabilities, you will be familiar with network infrastructures and automation in networks and you will be proficient in routing technologies such as WAN, IPv4 and IPv6.
In addition, as an Endpoint Administrator you can take over the provision, configuration, backup, management and monitoring of Microsoft 365 networks and applications in your company.
(Specialist) computer scientists, IT and network specialists, people with practical experience and good knowledge in the IT sector (also career changers).
The demand for qualified network specialists is growing in all industries - and Cisco certificates are among the most sought-after qualifications. With the new CCNA certificate, you can apply for a job as a network technician, in the help desk area or in the field of IT security.
The globally standardized and recognized Microsoft certifications are among the most important manufacturer certifications with which you can improve your career prospects on the job market across all industries. Specialists with the relevant knowledge are in demand at both large and medium-sized companies.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).