This course provides you with theoretical and practical knowledge from key business fields. It focuses on the practical application and in-depth study of the technical terms and professional communication skills required in a professional context. You will then learn how to configure Cisco networks, implement LAN concepts, network infrastructures, and routing technologies, and you’ll also discover how artificial intelligence is used in the workplace.
-
Certificates: Goethe-Test PRO" certificate
Cisco Certified Network Associate Certificate (CCNA) -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
Goethe-Test PRO
Cisco-Zertifizierungsprüfung CCNA 200-301 (in englischer Sprache) -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
-
Language of Instruction: German
-
Duration: 20 Weeks
Job-related German language support for the commercial and technical sector
Professional Communication in the Workplace (approx. 1 day)
Communication in Typical Professional Situations
Using job-related technical terms in a work context
Understanding job-related texts, work instructions, and company information
Understanding Conversations and Meetings in a Professional Context
Business Correspondence (approx. 2 days)
Layout and Design of Business Letters
Modern salutations and opening lines
Writing Customer-Focused Letters and Emails
AI-powered writing assistance for emails and letters
Reporting in the Workplace
Creating Cover Letters in Accordance with DIN 5008
Artificial Intelligence (AI) in Professional Communication (approx. 1 day)
Overview of AI Tools in the Professional Workplace
Using AI to Support Professional Correspondence
Creating and Optimizing Professional Texts with AI
Opportunities and Limitations of AI in Everyday Work
Professional field of communication management (approx. 3 days)
Communication in the company
Forms of communication in teams
Meetings and presentations
Conflict management
Conducting appraisal interviews
Conducting job interviews
Sales and consultation meetings
Writing offers
Trade fairs and product presentations
Processing complaints
Business Field (approx. 6 days)
Fundamentals of Human Resources, Management, and Labor Law
Fundamentals of Finance and Controlling
Structure and Content of Payroll Processing
Understanding and Interpreting Operational Analyses, Charts, and Statistics
Professional field of marketing (approx. 6 days)
Basics of advertising
Market analysis and market research
Online marketing and e-commerce
Marketing communication
Use of AI in the creation of marketing texts
Business Processes (approx. 7 days)
Restructuring and Process Management
Process Changes Within the Company
Digital Transformation
Energy Management and
Environmental Protection in the Company
Project Management
Occupational field logistics and trade (approx. 8 days)
Production and
Purchasing and procurement
Delivery and transportation
Retail trade
Project work, certification preparation and certification exam "Goethe-Test PRO" (approx. 6 days)
CCNA - Cisco Certified Network Associate
Fundamentals of Networking
Network Fundamentals and Concepts (approx. 1 day)
Tasks, Functions, and Requirements of Networks; Traditional Versus Controller-Based Concepts
Active and passive network components, standardization (including IEEE 802.3, TCP/IP suite)
Network topologies (including star, mesh, and hub-and-spoke) as well as physical versus logical structure
Network Types: Client-Server and Peer-to-Peer
Communication Models (approx. 1 day)
Comparison of the OSI and TCP/IP models; layered architecture (layered system)
Process Communication and Protocol Stack (Encapsulation/Decapsulation), Packet-Oriented Data Transmission
TCP/IP Reference Model: Transport and Application Layers (approx. 2 days)
Application Layer and Key Protocols
Transport Layer: TCP vs. UDP, logical port addresses, sockets, multiplexing
TCP Connection Management (Establishment/Termination, Sliding Window, Flow/Error Control), UDP as a Connectionless Protocol
Fundamentals of Transport Security: SSL/TLS, DTLS
Ethernet and Physical Transmission (approx. 2 days)
Transmission Media (Copper, Fiber Optics) and Network Interface Card
Ethernet protocol and frame formats (untagged Ethernet II, tagged/VLAN 802.1q)
MAC address types (unicast, multicast, broadcast) and shared/non-shared media methods
Mapping of network components (routers, switches, firewalls, access points, servers) to the layers of the TCP/IP model
IPv4 Addressing and Subnetting (approx. 4 days)
Functions of IP and Routers/Gateways, Binary–Decimal–Hexadecimal Conversion
IPv4 address structure, headers, address types, public/private address ranges (RFC 1918)
Classful concept and CIDR (concept, terminology)
Subnetting Methods (Increment/Magic Number, FLSM/VLSM) with Detailed Hands-On Exercises
ARP: Purpose and Function
IPv6 Addressing and Subnetting (approx. 2 days)
Address structure, notation, simplification rules, headers, and extension headers
Address types (unicast, anycast, multicast), interface identifier (modified EUI-64)
Neighbor Discovery Protocol (ICMPv6), subnetting exercises
Migration/Coexistence with IPv4: Dual Stack
Configuration, Network Services, and Troubleshooting (approx. 2 days)
Configuration of network parameters on end devices and interfaces
Network Services: DNS, DHCP (DORA principle), NTP, FTP/TFTP, NAT basics
Troubleshooting (ipconfig/ifconfig, ARP/neighbor cache, nslookup) and diagnostic tools (Ping, Traceroute, Wireshark, NAGIOS)
Wireless LAN (approx. 1 day)
Fundamentals (radio waves, shared media) and 802.11 standards, including roaming/fast roaming
SSID, encryption, and standalone versus controller-based access points
Network Security (approx. 1 day)
CIA Triad and typical attack vectors, data loss vectors
Wi-Fi Security Protocols: WPA, WPA2, WPA3
Virtualization and Cloud Networking (approx. 1 day)
Virtualization Components (Servers, VMs, Hypervisors, Container Engines, Containers) and Virtualization vs. Containerization
Network Virtualization (NFV, VLAN, underlay/overlay networks, SDN)
Cloud models (public, private, hybrid), service models, and access to cloud resources
Project Work (approx. 3 days)
To reinforce what has been learned
Presentation of project results
Cisco Certified Network Associate
Network Fundamentals (approx. 7 days)
Active Network Components and Network Topologies (Two-/Three-Tier, Spine-Leaf, WAN, Cloud)
Cisco IOS: Operation, Basic Configuration, and Configuration Management
Interface Verification and Troubleshooting
IPv4 and IPv6 Fundamentals: Addressing, Routing Table, ARP Cache, Neighbor Discovery Cache
Configuration and Troubleshooting on Routers and Multilayer Switches
Dual-stack integration and migration from IPv4 to IPv6
Network Access (approx. 7 days)
Switching Fundamentals (MAC Learning, CAM Table, VLANs per 802.1q)
VLAN and Trunk Configuration, including Troubleshooting and Layer 2 Security
Inter-VLAN Routing (Router on a Stick, SVIs)
Spanning Tree Protocol (Rapid PVST+) and EtherChannel
Secure Management Access to Network Devices (SSH, AAA)
Wireless LAN Architectures: Access Points, WLC, CAPWAP
IP Connectivity (approx. 9 days)
Routing Fundamentals and Routing Table Structure, Routing Decisions: Administrative Distance, Metric, Longest Prefix Match
Static Routing (IPv4/IPv6), Floating and Stub Configurations
OSPF: Concepts, Configuration, Multi-Area Design, and Troubleshooting
First-Hop Redundancy Protocols (HSRP, VRRP, GLBP)
IP Services (approx. 3.5 days)
Network Address Translation (NAT/PAT)
Network Monitoring: Syslog, SNMP, NetFlow
DNS, NTP, and DHCP (including relay configuration)
Quality of Service (QoS): Fundamentals, Congestion Management, and Congestion Avoidance
Security Fundamentals (approx. 5 days)
Security Fundamentals: CIA Triad, Attack Vectors, Multi-Factor Authentication
Layer 2 Security (Port Security, DHCP Snooping, Dynamic ARP Inspection)
Access Control Lists (Standard/Extended)
VPN Technologies (IPSec, RAS-VPN), AAA (RADIUS, TACACS+), and 802.1x
Wi-Fi Security: WPA/WPA2/WPA3, Wi-Fi Configuration in Private and Enterprise Mode
Automation and Programmability (approx. 3.5 days)
Virtualization and Cloud Networking
Software-Defined Networking (SDN) and Software-Defined Access (SDA)
Network Analysis with AI/ML, Relevant KPIs
REST APIs, JSON/XML, Python Basics for Network Automation
Automation Tools: A Comparison of Ansible and Terraform
Project work, certification preparation, and certification exam (approx. 5 days)
Cisco Certified Network Associate – 200-301 CCNA (in English)
Changes are possible, the course content is updated regularly.
The course provides you with the necessary know-how for employment as a commercial and technical specialist, including job-related German language training, in order to achieve successful integration into the German labor market.
In addition, upon completing the course, you will have a solid understanding of networking. You will be able to professionally plan, set up, secure, and manage corporate networks. You will also have a thorough grasp of key topics such as routing, switching, wireless networking, network security, and network automation.
Individuals with basic knowledge of IT and networking (including those changing careers), IT specialists, IT professionals, and college graduates.
The course is also aimed at international professionals with a business or technical background who wish to improve their technical and job-related communication skills in order to enter the German job market.
The demand for qualified network specialists is growing in all industries - and Cisco certificates are among the most sought-after qualifications. With the new CCNA certificate, you can apply for a job as a network technician, in the help desk area or in the field of IT security.
In addition, the course provides you with job-specific German language training so you can draft business correspondence in accordance with current guidelines and communicate confidently with both internal and external stakeholders. With the “ alfatraining ” certificate, you can demonstrate the professional skills you’ve acquired, making it easier for you to enter the workforce and advance in your career.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).