Big Data Analyst with ITIL® 4 Foundation in IT Service Management and PRINCE2® 7 Foundation in Project Management

Free of cost

by funding

You will learn about the areas of data analytics and data engineering, the use of artificial intelligence (AI) in these areas and the management of data analysis in big data. You will also learn a process optimization method with ITIL® and an IT project management method with PRINCE2®.
  • Certificates: Certificate "Big Data Analyst"
    Certificate "ITIL® 4 Foundation in IT Service Management"
    Certificate "PRINCE2® 7 Foundation in Project Management"
  • Additional Certificates: Data Engineer" certificate
    Data Analytics" certificate
    Certificate "Big Data Specialist"
  • Examination: Practical project work with final presentations
    ITIL® 4 Foundation in IT Service Management
    PRINCE2® 7 Foundation in Project Management
  • Teaching Times: Full-time
    Monday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
  • Language of Instruction: German
  • Duration: 16 Weeks

Data Engineer

Basics of Business Intelligence (approx. 2 days)

Fields of application, dimensions of a BI architecture

Basics of business intelligence, OLAP, OLTP, tasks of data engineers

Data Warehousing (DWH): handling and processing of structured, semi-structured and unstructured data


Requirements management (approx. 2 days)

Tasks, objectives and procedures in requirements analysis

Data modeling, introduction/modeling with ERM

Introduction/modeling in UML

- Class diagrams

- Use case analysis

- Activity diagrams


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Databases (approx. 3 days)

Basics of database systems

Architecture of database management systems

Application of RDBMS

Implementation of data model in RDBMS, normal forms

Practical and theoretical introduction to SQL

Limits of relational databases, csv, json


Data Warehouse (approx. 4 days)

Star Schema

Data modeling

Creation of Star Schema in RDBMS

Snowflake Schema, basics, data modeling

Creation of Snowflake Schema in RDBMS

Galaxy Schema: Basics, data modeling

Slowly Changing Dimension Tables Type 1 to 5 - Restating, Stacking, Reorganizing, mini Dimension and Type 5

Introduction to normal, causal, mini and monster, heterogeneous and sub dimensions

Comparison of state and transaction oriented

Fact tables, density and storage from DWH


ETL (approx. 4 days)

Data Cleansing

- Null Values

- Preparation of data

- Harmonization of data

- Application of regular expressions

Data Understanding

- Data validation

- Statistical data analysis

Data protection, data security

Practical structure of ETL routes

Data Vault 2.0, basics, hubs, links, satellites, hash key, hash diff.

Data Vault data modeling

Practical structure of a Data Vault model - Raw Vault, practical implementation of hash procedures


Project work (approx. 5 days)

To consolidate the content learned

Presentation of the project results

Data analytics

Introduction to data analysis (approx. 1 day)

CRISP-DM reference model

Data analytics workflows

Definition of artificial intelligence, machine learning, deep learning

Requirements and role in the company of data engineers, data scientists and data analysts


Review of Python basics (approx. 1 day)

data types

Functions


Data analysis (approx. 3 days)

Central Python modules in the context of data analytics (NumPy, Pandas)

Process of data preparation

Data mining algorithms in Python


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Data visualization (approx. 3 days)

Explorative data analysis

insights

Data quality

Benefit analysis

Visualization with Python: Matplotlib, Seaborn, Plotly Express

Data storytelling


Data management (approx. 2 days)

Big data architectures

Relational databases with SQL

Comparison of SQL and NoSQL databases

Business Intelligence

Data protection in the context of data analysis


Data analysis in a big data context (approx. 1 day)

MapReduce approach

Spark

NoSQL


Dashboards (approx. 3 days)

Library: Dash

Structure of dashboards - Dash components

Customizing dashboards

Callbacks


Text Mining (approx. 1 day)

Data preprocessing

Visualization

Library: SpaCy


Project work (approx. 5 days)

To consolidate the content learned

Presentation of the project results

Big Data Specialist

What is Big Data? (approx. 1 day)

Volume, Velocity, Variety, Value, Veracity

Opportunities and risks of large amounts of data

Differentiation: business intelligence, data analytics, data science

What is data mining?


Introduction to Apache Frameworks (approx. 2 days)

Big data solutions in the cloud

Data access patterns

Data storage


MapReduce (approx. 3 days)

MapReduce philosophy

Hadoop Cluster

Chaining of MapReduce jobs


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


Components (approx. 3 days)

Brief presentation of various tools

Data transfer

YARN applications

Hadoop JAVA-API

Apache Spark


NoSQL and HBase (approx. 3 days)

CAP theorem

ACID and BASE

Types of databases

HBase


Big Data Visualization (approx. 3 days)

Theories of visualization

Diagram selection

New types of diagrams

Tools for data visualization


Project work (approx. 5 days)

To consolidate the content learned

Presentation of the project results

ITIL® 4 Foundation in IT Service Management

Understanding the key concepts of IT service management (approx. 2 days)

Introduction to the service concept

The ITIL® qualification scheme

Definition of important terms in IT service management ITSM

Key concepts of value creation through services

Key concepts of relationship management


Basic conceptual building blocks of ITIL® (approx. 2 days)

The ITIL® Guiding Principles

Type, use and interaction of the Guiding Principles

The four dimensions of service management

The ITIL® Service Value Systems (SVS) and its components

The Service Value Chain, its activities and their interaction


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


The ITIL® Practices (approx. 3 days)

The seven most important ITIL® Practices

The purpose of the other eight ITIL® Practices


Project work, certification preparation and certification exam (approx. 3 days)

ITIL® is a registered trademark of AXELOS Limited, used with the permission of AXELOS Limited. All rights reserved.

PRINCE2® 7 Foundation in Project Management

Introduction to project management based on PRINCE2® (approx. 1 day)

Definition and characteristics of a project

Project control cycle of project management and the six project dimensions

Challenges in project management - why do projects fail?

Advantages of the PRINCE2® project management method

Customer-supplier environments

Projects in a commercial environment

Structure of the PRINCE2® method and its five integrated building blocks


The PRINCE2® basic principles (approx. 1 day)

The seven basic principles of PRINCE2®

Statements and contents of the basic principles

Relationship between the basic principles and the PRINCE2® topics

Adaptation of PRINCE2® to the project environment


Artificial intelligence (AI) in the work process

Presentation of specific AI technologies

and possible applications in the professional environment


The importance of people for PRINCE2® projects (approx. 1 day)

Change management

Leadership and management

Communication in the project


The seven topics of PRINCE2® (approx. 3 days)

Business case (benefits management approach and sustainability management approach)

Organization (project structure, roles and responsibilities)

Creation of plans

Quality planning and quality control

Risk management

Issue management

Controlling the progress of the project


The seven PRINCE2® processes (approx. 2 days)

Interaction of the seven PRINCE2® processes in the project process

Activities in the respective PRINCE2® processes

Preparing, steering and initiating a project

Controlling a phase

Managing product delivery

Managing phase transitions

Closing a project


Project work, certification preparation and certification exam (approx. 2 days)

PRINCE2® is a registered trademark of AXELOS Limited, used with the permission of AXELOS Limited. All rights reserved.



Changes are possible. The course content is updated regularly.

Programming skills (ideally Python) and experience with databases (SQL) are required.

You are proficient in the processes involved in merging, preparing, enriching and forwarding data and understand big data analysis using basic Python programming, SQL and NoSQL database concepts. Knowledge of industry-specific software for processing and structuring large, unstructured data and visualizing it rounds off your knowledge.

In addition, you have important specialist knowledge to evaluate and optimize the process and service quality of companies and are also familiar with the terms and concepts of the IT Infrastructure Library (ITIL®). You will also be able to work on PRINCE2® projects and be familiar with their processes and terminology. You will also be able to plan and implement IT projects and measure their success.

The course is aimed at people with a degree in computer science, business informatics, business administration, mathematics or comparable qualifications.

A systematic evaluation of data volumes is essential for companies in order to generate information about their own products and customer behavior. Against this backdrop, big data analysts are increasingly in demand across all industries.

With knowledge of IT service and project management with ITIL® and PRINCE2®, you have an additional qualification that is in high demand, especially in the IT sector.

Your meaningful certificate provides a detailed insight into the qualifications you have acquired and improves your career prospects.

Didactic concept

Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).

You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.

 

Virtual classroom alfaview®

Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.

 

The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).

We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm
free of charge from all German networks.
Contact
We will gladly advise you free of charge. 0800 3456-500 Mon. - Fri. from 8 am to 5 pm free of charge from all German networks.