An Integrated Management System (IMS) combines tools and methods for complying with various standards—such as those related to quality, occupational safety, environmental protection, and energy—within a unified structure. The course therefore begins by providing specialized knowledge in the areas of quality management, occupational safety, environmental protection, and energy management. Finally, you will gain the knowledge needed to plan and implement integrated management systems (IMS).
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Certificates: Certificate "Representative for integrated management systems"
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Additional Certificates: Certificate "Quality representative with TÜV Rheinland-certified qualification"
Certificate "Occupational health and safety management representative with TÜV Rheinland-certified qualification"
Certificate "Environmental protection officer with TÜV Rheinland-certified qualification"
Certificate "Environmental manager with TÜV Rheinland-certified qualification"
Integrated management systems" certificate -
Examination: Praxisbezogene Projektarbeiten mit Abschlusspräsentationen
Qualitätsbeauftragte:r mit TÜV Rheinland geprüfter Qualifikation
Arbeitsschutzmanagement-Beauftragte:r mit TÜV Rheinland geprüfter Qualifikation
Umweltschutzbeauftragte:r mit TÜV Rheinland geprüfter Qualifikation
Umweltmanager:in mit TÜV Rheinland geprüfter Qualifikation -
Teaching Times: Full-timeMonday to Friday from 8:30 a.m. to 3:35 p.m. (in weeks with public holidays from 8:30 a.m. to 5:10 p.m.)
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Language of Instruction: German
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Duration: 20 Weeks
Quality officers with TÜV Rheinland-certified qualifications
Fundamentals of Quality Management (approx. 1 day)
Terms and Definitions
Quality Management
Quality Management Systems
Standards and Guidelines
Structure of the Standard According to the Harmonized Structure
Fundamentals of Litigation (approx. 1 day)
What Is a Process?
Process Management According to ISO 9001
Identification of Processes
ISO 9001 Process Model
AI-Supported Process Analysis and Optimization
Organizational Context (approx. 1 day)
Organizational Context
Organizational Context with Climate Change Aspects
Stakeholders
Scope of Application
Management (approx. 1.5 days)
Commitment to the QM system
Quality policy
Responsibilities and powers
Planning (approx. 1 day)
Managing Risks, Opportunities, and Actions
Quality Objectives and Planning
Planning for Changes
Opportunities and Risks in the Use of AI in Quality Management
Support (approx. 2.5 days)
Resources
Competence
Awareness
A culture of quality and ethical behavior as an integral part of awareness
Communication
Organizational Knowledge, Knowledge Management
Use of AI applications to support competency development and knowledge management
Documentation of the Quality Management System
Requirements for documented information as evidence of effectiveness and implementation
Operations (approx. 2 days)
Operational Planning
Requirements for Products and Services
Development
Proactive defect prevention using FMEA, QFD, and Poka Yoke
AI-supported methods for predictive defect detection (Predictive Quality)
External Provision
Supply Chain Act (LkSG) and EU Sustainability Directive (CSDDD)
Production and Service Delivery
Approval of products and services
Management of Non-Conforming Results
Performance Evaluation (approx. 1.5 days)
Monitoring and Measurement
AI-powered data analysis and evaluation
Internal audit
Management review
Improvement (approx. 1 day)
Non-conformity and corrective actions
Continuous improvement
Auditing and Certification (approx. 1 day)
Fundamentals of Auditing
Internal Audits
Audit Process
Auditing External Providers or Third Parties
Certification Audit
Communication (approx. 1.5 days)
Building Blocks of Communication
The Iceberg Principle of Communication
The Four-Ears Model
Communication Behavior in Audits
Project management (approx. 1 day)
Definition of project
Managing projects successfully
Total Quality Management (approx. 1 day)
Quality in an Organization
ISO 9004: Guidance on Achieving Sustainable Success
EFQM Model for Excellence
Project work, certification preparation and certification examination "Quality Officer with TÜV Rheinland certified qualification" (approx. 3 days)
Occupational health and safety management officer with TÜV Rheinland-certified qualification
Fundamentals (approx. 4 days)
Legal Foundations/Corporate Responsibility
Requirements, Standards, and Structure in Accordance with DIN ISO 45001
Occupational Health and Safety Management Systems
Roles, Responsibilities, and Authorities in Occupational Health and Safety Management
First Aid Log and Accident Reports
Operating Instructions and Training
Duties and Services of Workers’ Compensation Insurance
Artificial Intelligence (AI) in the Workplace and Occupational Safety (approx. 1 day)
Digitalization and Its Significance for Occupational Safety and Health
Opportunities and Risks of Digital Technologies for Healthy Workplaces
Legal Framework for the Use of AI
Occupational health and safety management (approx. 2 days)
Introduction of an occupational health and safety management system
Integration into other management systems: Harmonized Structure (HS) in HSQE management systems
Assessment of Risks and Opportunities (approx. 4 days)
Assessment of Risks and Opportunities
Product Safety Act, Machinery Directive
Registration, Evaluation, and Authorization of Chemicals (REACH)
Selected hazard factors, e.g., noise, electricity, and psychological stress
Personal protective measures
AI-assisted creation and updating of risk assessments
Digital tools, sensor technology, and early-warning systems for preventive risk detection
Automation of safety processes
Planning an Occupational Safety and Health Management System (approx. 3 days)
Process Model Based on the PDCA Cycle
Organizational Context
Stakeholder involvement
Industrial Safety Regulation (BetrSichV), Workplace Regulation (ArbStättV)
Planning of Objectives, Measures, and Resources in Occupational Safety and Health
Implementation of an Occupational Safety and Health Management System (approx. 3 days)
Objectives and Key Performance Indicators in Occupational Safety and Health
Documented Information from an Occupational Safety and Health Management System and Its Control
Monitoring, Improvement, and Further Development
Predictive Maintenance
AI-supported creation of audit checklists
Audits and Certification
Project work, certification preparation and certification examination "Occupational health and safety management officer with TÜV Rheinland-certified qualification" (approx. 3 days)
Environmental protection officer with TÜV Rheinland-certified qualification
Fundamentals (approx. 2 days)
Environmental Law: Operator Obligations, Responsibilities, and Liability
Rights and Obligations of Facility Representatives
Environmental Liability Act
Administrative Offenses and Environmental Criminal Law
Role of Environmental Protection Officers in the Company
The Relationship Between Environmental Law, Compliance, and Environmental Management
AI-Supported Research, Documentation, and Record-Keeping
Environmental Management Systems and ISO 14001 (approx. 1.5 days)
Fundamentals and Benefits of Environmental Management Systems
Structure and Basic Principles of ISO 14001
Harmonized Structure (HS)
Environmental Management and Legal Requirements in the Workplace
Documentation and Record-Keeping
AI in Environmental Management and Compliance Requirements
Waste Management (approx. 3 days)
Waste Law
Circular Economy and Waste Management Act
Subordinate regulations, including the NachwV, AVV, AbfAEV, and EfbV
Distinction between products and waste; product-specific regulations (e.g., commercial waste)
Water protection (approx. 3 days)
Water law
Water Resources Act (WHG)
Wastewater levy and water usage fees
Indirect discharger ordinance
Sub-legal regulations, including AwSV, AbwV (wastewater disposal/discharge, handling of substances hazardous to water)
Immission control (approx. 4 days)
Immission control law
Federal Immission Control Act (BImSchG)
Subordinate legislation to the BImSchG (including BImSchV, TA-Luft, TA-Lärm)
Other relevant legal regulations, including UVPG
Plant approval
Implementation of the IED Directive
Hazardous Substances and Chemicals Law (approx. 3.5 days)
Fundamentals of Handling Hazardous Substances (including GefStoffV, TRGS)
ChemG
Requirements for the storage of hazardous substances according to VbF and TRGS
Safety Data Sheets and Operating Instructions
Dangerous Goods as Distinct from Waste Management Law
Basics of GGVSEB and ADR
Project work, certification preparation and certification examination "Environmental Protection Officer with TÜV Rheinland-certified qualification" (approx. 3 days)
Environmental manager with TÜV Rheinland-certified qualification
Management Systems (approx. 1 day)
Function and Structure of Management Systems
Types of Audits and the Importance of Audits in Environmental Management
IMS – Integrated Management Systems (approx. 2 days)
Synergy Effects Through IMS
Harmonized Structure (HS)
Internal and External Requirements for Management Systems
Requirements for Environmental Management Systems: ISO 14001, EMAS
Fundamentals of Operational Energy Management
Requirements from ISO 14001
Combined and Integrated Audits
Organizational Context (approx. 1 day)
Understanding the Context
Expectations of interested parties (stakeholder approach and stakeholder analysis)
Scope of the EMS
AI-supported analysis of stakeholder and organizational requirements
Leadership (approx. 3 days)
Leadership and commitment
Environmental and energy policy
Roles, responsibilities and powers
Internal and external communication, communication models
Environmental statement/energy balance as an instrument of external communication
Planning an EMS/EnMS (approx. 5 days)
Measures for Addressing Hazards and Opportunities, or a Risk-Based Approach (Risk Analysis and FMEA)
Significant environmental aspects for EMS/EnMS
Energy assessment
Consideration of the product life cycle and value chain
Energy targets and energy performance indicators
EMAS III: Supplementary Aspects and Requirements
Use of AI in Risk Analysis and Environmental Assessment
Implementation of the EMS/EnMS (approx. 4 days)
Identification, description, and evaluation of environmentally relevant processes and procedures
Implementation of environmental legal requirements – LkSG – Supply Chain Due Diligence Act
Management system documentation
Environmental performance assessment and key performance indicators
Monitoring and evaluation of energy-related performance
Energy balance
Auditing/Certification/Validation
Audit Planning and Audit Documentation
Communication During Audits
Use of AI in Documentation, Evidence Management, and Audit Preparation
Improvement Processes (approx. 1 day)
Continuous Improvement Processes and Handling Nonconformities
Corrective Actions and Audit Follow-Up
Project work, certification preparation and certification exam "Environmental Manager with TÜV Rheinland certified qualification" (approx. 3 days)
Integrated management systems (IMS)
The Big Five – Overview of the Most Important Standards (approx. 1 day)
ISO 9001, 14001, 27001, 45001, 50001
Harmonized Structure (HS) as the uniform basic structure of ISO management system standards
Non-ISO Standards for IMS
IATF, EMAS, MDR, etc.
Management System (MS) (approx. 4 days)
General Information on Management Systems
Components—Objectives, Processes, Resources, Performance Monitoring
The PDCA Cycle as a Continuous Improvement Process
Key Aspects of Standards
Relationships – Understanding and Implementing the Systems Approach
Harmonized Structure (HS) as a Further Development of the Previous High-Level Structure (HLS)
Process-Oriented Approach vs. Function-Oriented Approach
Challenges in Implementing Management Systems
Fundamentals – Purpose and Objectives of the Management System Standard (MSS)
Standard Applications and Requirements
Application – Implementation of Standard Requirements
Change Management and Demonstration of Effectiveness as Key Requirements of Modern Management System Standards
AI in the management system context (approx. 1 day)
Introduction to AI technologies
Possible applications in management systems (document control, risk analysis, audit support)
Opportunities, limitations and compliance requirements
Integration preparation (approx. 2 days)
Managing the integration
Defining the area of application
"Scope, context, interested parties
Scope of combined MSS or IMS
Planning the integration
Document Requirements (approx. 1 day)
Various MSS standards and other stakeholders
Options for Documenting an IMS
Documentation for Audit Preparation
Documented information as evidence of the effectiveness of processes and measures
Linking IMS and MSS Standards (approx. 1 day)
Structuring the IMS
Structuring the requirements of MSS standards
“Mapping” the requirements
Harmonized Structure (HS) as a common basis for consistent mapping
Integrating the MSS standards into the IMS (approx. 1 day)
Analyze gaps
Closing the gaps through further measures
Review the measures
Maintain and improve integration
Auditing the IMS (approx. 2 days)
Audit definitions, audit types and audit principles
Parties interested in the IMS audit
Requirements of different audits
Audits in companies
Audit program/audit plan
Audit questionnaire
Certification of MSS
IMS Certification (approx. 1 day)
Elements Eligible for Certification
Combined or Integrated Audit
Selection of certifiers
Application and Process
Take into account transition periods for standard revisions
Complexity of IMS (approx. 3 days)
Summary of All Content
Opportunities and Risks
Outlook and Discussion
Impact of current ISO standard revisions (Harmonized Structure, integration of climate change and sustainability) on existing IMS
Typical Communication Problems in Organizations
Roles, Responsibilities, and Authorities
Communication with Various Stakeholders
Communication Methods
Communication through documents
Project work (approx. 3 days)
To consolidate the content learned
Presentation of the project results
Changes are possible, the course content is updated regularly.
Upon completion of the course, you will have a basic understanding of the interrelated ISO standards and how they are integrated. You will be familiar with the fundamentals of management systems, have mastered the process-oriented approach, and understand the challenges involved in implementation. You will be able to plan, structure, and implement an IMS, effectively integrating various standards. You will also have expertise in auditing, certifying, and documenting IMS. With this knowledge, you can successfully introduce, audit, and continuously improve complex management systems within organizations. In doing so, you will also take into account the Harmonized Structure (HS) as the current framework for ISO management system standards.
This course is primarily aimed at management representatives from the areas of quality, environment, occupational health and safety and health management who wish to expand their area of activity.
As a representative for integrated management systems, you will bring together different requirements from quality, environmental, occupational health and safety and energy management systems in a uniform structure, enabling more efficient management. This makes you interesting for both large and medium-sized companies in industry, trade and the service sector, as well as for organizations and authorities. Your meaningful certificate provides a detailed insight into the qualifications you have acquired and facilitates your career entry and advancement.
You prove your newly acquired knowledge with a TÜV Rheinland-certified qualification.
Didactic concept
Your lecturers are highly qualified both professionally and didactically and will teach you from the first to the last day (no self-study system).
You will learn in effective small groups. The courses usually consist of 6 to 25 participants. The general lessons are supplemented by numerous practical exercises in all course modules. The practice phase is an important part of the course, as it is during this time that you process what you have just learned and gain confidence and routine in its application. The final section of the course involves a project, a case study or a final exam.
Virtual classroom alfaview®
Lessons take place using modern alfaview® video technology - either from the comfort of your own home or at our premises at Bildungszentrum. The entire course can see each other face-to-face via alfaview®, communicate with each other in lip-sync voice quality and work on joint projects. Of course, you can also see and talk to your connected trainers live at any time and you will be taught by your lecturers in real time for the entire duration of the course. The lessons are not e-learning, but real live face-to-face lessons via video technology.
The courses at alfatraining are funded by Agentur für Arbeit and are certified in accordance with the AZAV approval regulation. When submitting a Bildungsgutscheinor Aktivierungs- und Vermittlungsgutschein, the entire course costs are usually covered by your funding body.
Funding is also possible via Europäischen Sozialfonds (ESF), Deutsche Rentenversicherung (DRV) or regional funding programs. As a regular soldier, you have the option of attending further training courses via Berufsförderungsdienst (BFD). Companies can also have their employees qualified via funding from Agentur für Arbeit (Qualifizierungschancengesetz).